Charlie Delamare | Director, GTM Solutions
Mews

Day 1 @ 11:05

Metrics that matter: measuring success in the age of AI

Using a modern Property Management System but still relying on legacy KPIs? In this session, we explore how modern hoteliers are rethinking performance - from operational efficiency to revenue beyond rooms. You’ll learn how automation and connected data uncover clearer insights, streamline day-to-day work and support better decisions, freeing teams to focus on what matters most: delivering exceptional, human hospitality.