Hotel IT Company

Startup

Hotel IT Company - Specialist IT Support for Hotels & Spas The managed IT service partner for hotels and spas.

The Specialist Choice: We truly understand the high-pressure environment of hotels and spas. Unlike general IT providers, we specialise in the specific systems and 24/7 support your hospitality business requires.

Industry-Led Expertise: Our team is made up of IT leaders who have spent years working within the hotel sector, bringing deep industry knowledge to every project.

Discover a tailored approach to IT support services

• Unlimited Hotel IT Support: On-site and remote 24/7 IT support. Fast, friendly assistance to keep your business running smoothly. Our team understands hotels and their tech; from check-in and check-out to kitchen printing and guest Wi-Fi.

• Guest Wi-Fi: Providing fast, secure internet access tailored for your guests.

• Cloud & Email Solutions: Microsoft 365 and Google Workspace setup, management, licensing, and secure backups.

• Hotel Phone Systems: Modern, reliable telephony solutions designed for front desk, back office, and guest rooms.

• Cybersecurity: We protect your business from digital threats with robust security measures.

• Cyber Security Test: External security and risk assessment; stop guessing about your hotel’s security. We test your public-facing systems to eliminate the risks that lead to ransomware and guest data breaches.

• Secure Networks: Reliable, high-speed wired and wireless networks designed for a secure and compliant venue.

• Data Protection & Standards: We provide expert advice and secure systems to help you meet PCI-DSS, UK GDPR, and Cyber Essentials standards.

• Virtual IT Director / CTO: We offer a Virtual IT Director / Virtual CTO service to help you develop an IT strategy and leverage technology to streamline your business to enable growth.

• Outsourced IT Team: We can function as your full IT team, help with projects, and keep your technology reliable. Our experts will feel like your very own in-house team.

• Single Point of Contact: We act as your single point of contact for all IT, software, and internet issues. We manage and chase your existing providers so your team is not taken away from the guest experience.

• Disaster Recovery: Automated, encrypted cloud backups with customisable retention to ensure your firm is resilient against data loss.

• CCTV Management & Compliance: We can manage your CCTV estate, install new cameras to expand the system, and maintain the equipment for your H&S compliance.

• AI Automation & Staff Training: Streamline operations and guest communications with AI tools, plus training to help your team get the most from them.

• PMS and POS Support: Working with your PMS and F&B POS partners to ensure systems run smoothly. One contact; we will help manage your software providers.

• Stay Guide Software: A digital guest guide, in-room QR code system to reduce printing costs, reduce calls to the front desk, and improve the guest experience. This system also includes an AI chatbot.

Technology is only half the story; the real difference is the people behind it. We're friendly, reliable, and genuinely interested in helping our clients thrive.

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