Jen Walsh | Customer Success Manager APAC
Cidi Labs

Jen Walsh is a dedicated and results-driven Customer Success Manager with a focus on the Asia-Pacific region at Cidi Labs. With a strong background in education technology and a passion for empowering educators, Jen excels in building strong relationships with clients to ensure their success in utilising Cidi Labs' innovative solutions.

With a keen understanding of the challenges and opportunities in the education sector, Jen works closely with educational institutions to tailor Cidi Labs' products to their specific needs, driving adoption and maximizing the value of the platform. Her strategic approach, combined with her deep product knowledge, allows her to provide expert guidance and support to clients as they navigate the ever-evolving landscape of educational technology.

Jen's commitment to excellence and her ability to effectively communicate complex ideas make her a valuable asset to both her clients and her colleagues. She is dedicated to staying at the forefront of industry trends and best practices, ensuring that she can provide the highest level of support and guidance to those she works with.

As a speaker at EDUtech 2026, Jen brings her expertise and insights to inspire and educate fellow education professionals on how to leverage technology to enhance teaching and learning outcomes. Her passion for driving positive change in education, combined with her practical experience in customer success, makes her a sought-after voice in the field.