Atlanta, GA, 18 - 19 April 2018

Schedule

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Apr 1808:40
Conference pass

Chairperson's opening remarks

Keynotes
Scott DeGraeve, Former SVP Business Development, Former Peapod / Scott DeGraeve Consulting
Apr 1808:45
Conference pass

Keynote: Purposeful innovation at Amazon

Keynotes
  • The key to sustained innovation is being purposeful both in mission and process
  • Understanding the four principles: customer obsession rather than competitor focus; passion for invention; commitment to operational excellence and long-term thinking
  • Innovation, experimentation, and failure—what is the Amazon school of thought regarding this and how they ultimately lead to great development
  • With a particular focus on fulfillment operations and package deliveries, we will explore some of Amazon’s technological innovations and business innovations – some that employed existing internal expertise, others that required invention from scratch
Paul Misener, Vice President of Global Innovation Policy and Communications, Amazon.com, Inc.
Apr 1809:25
Conference pass

Innovations within and beyond grocery last mile delivery – Where are we today and what’s next

Keynotes
  • Evaluating the current environment and profitability of grocery last mile delivery
  • Drones dropping boxes down our chimneys and marketplaces for everything – what will be the next massive improvements to service and convenience?
  • Exploring new innovations within and beyond the last mile through new brands, small businesses, and the Northeast’s busiest people
Jason Lepes, Vice President, Head of Merchandising, FreshDirect
Apr 1809:55
Conference pass

Thinking beyond home delivery

Keynotes
  • Integrating marketing into your home delivery experience
  • Expanding outside the U.S using creative tech enabled software
  • Utilizing air as a domestic heavyweight option
Brian Bourke, Vice President of Marketing, SEKO Logistics
Apr 1811:25
Conference pass

Reserved for: Daniel Sokolovsky, CEO, AxleHire

Parcel
Daniel Sokolovsky, CEO, AxleHire, Inc.
Apr 1811:25
Conference pass

How outsourcing your appliance delivery needs can enable you to promise a consistent in-home installation experience

Freight
  • Outsourcing dedicated appliance delivery needs to achieve efficient and exceptional in-home installation
  • Promising a consistent experience for the consumer throughout the entire delivery process
  • Best practices to manage consumer expectations and ensure constant communication   
Robert Foster, Senior Director of Business Development, MXD Group
Apr 1811:25
Conference pass

Evolving your fulfillment strategy to optimize your performance with in-store picking

Grocery
  • Understanding the key components to in-store picking
  • How can you manage aisle congestion as you grow volume with in-store pick?
  • What metrics do you need to consider before moving out of the store?
  • Identifying the best type of fulfillment center for your business
Jeremy Neren, Founder and CEO, GrocerKey
Apr 1811:25
Conference pass

Implementing robots directly into the warehouse and maximizing performance

Supply Chain & Innovation
  • Increasing volume - Implementing robots into locations with highest pick volumes to free up man hours
  • WMS - introducing robots with higher load capacity into receiving area to transport inbound loads to put-away locations in the warehouse
  • Efficiency – Increasing employee and warehouse productivity by keeping up with demand and reducing overflow of inventory
  • Real-world use cases — Analyzing case study examples of warehouses using robots
Melonee Wise, Chief Executive Officer, Fetch Robotics
Apr 1811:45
Conference pass

Strategic location-based trucks, leveraging partnerships and keeping customers at the forefront

Parcel
  • Keeping a global view of inventory, fulfilment and transportation assets to maintain the “interconnected experience”
  • Implementing systems that enable ship-from-store to be delivered within a day 
  • Leveraging physical stores and working with necessary partners to keep up and exceed delivery expectations
  • Strategically positioning trucks to optimize routes based on locations
Jake Farrell, Sr. Manager - Delivery Experience, The Home Depot
Douglass Coppage, Senior Manager - Delivery Analytics, The Home Depot
Apr 1811:45
Conference pass

Using track and trace features to ensure complete visibility throughout your final mile

Freight
  • Utilizing real-time connectivity to ensure consistent and accurate information through the final mile
  • Analyzing potentials of offering real-time track and trace features to customers
  • Driving exceptional customer experience while reducing freight spend
Kim Ballewske, Director of Distribution, La-Z-Boy Inc
Rob Taylor, Co-Founder and Chief Executive Officer, Convey
Apr 1811:45
Conference pass

Panel: Omnichannel expansion – Steps to take for an effective transition

Grocery
  • Embracing click & collect services to not only boost your long-term profits, but also provide customers with the desired experience
  • How do you choose the right partner to expand into eCommerce and what are the necessary components for your stores to go live?
  • Can you expect curbside pick-up to have negative ROI in the short term?
Moderator: Joel Rampoldt, Principal, KPMG
Valery Ciarimboli, Director of eCommerce Operations, Giant Eagle
Brandon Walsh, E-commerce Manager, SpartanNash
Apr 1811:45
Conference pass

How omnichannel merchants can use new innovative home delivery services such as AR to ship heavyweight bulky items whilst maintaining great user experience

Supply Chain & Innovation
  • Is there a viable future in heavyweight items moving completely to online?
  • Exploring innovations that will help furniture shippers shift and evolve with the growth of eCommerce
  • Using augmented reality as a tool to build customer trust and reduce returns
Marcus Arbelbide, VP of Supply Chain Solutions, BuildDirect
Apr 1812:15
Conference pass

An in-depth look into different carriers and how they can be leveraged

Parcel
  • Understanding the differences between the way carriers operate and utilizing their strengths
  • Product safety - deciding when is a good time to seek a carrier that has an automated hub
  • Analyzing the number of days a week that a carrier delivers to reduce package dwells and enhance customer experience
  • Understanding changes that carriers make and how they impact your operations – not just the bottom line
Joe Bobko, Vice President of Transportation, Boxed.com
Apr 1812:15
Conference pass

Consumerization of the customer-centric supply chain

Freight
  • How can omnichannel retailers and e-tailers offer a frictionless experience when consumers buy online?
  • Enable retailers and consumers with high-tech visibility and control over the delivery experience
  • Provide real-time order control: integrate electronic calendars and opt to receive weather and traffic alerts
  • Empower consumers with a personalized experience and an intuitive UI
  • Deliver a truly interconnected solution for buyers and sellers that builds brand loyalty
  • Leverage technology to provide the mobile consumer with the ability to seamlessly adjust to changes in circumstances
Mario Harik, Chief Information Officer, XPO Logistics
Apr 1812:15
Conference pass

Preparing your eCommerce network and fulfillment center for the final mile

Supply Chain & Innovation
  • Understanding the operational challenges facing your fulfillment center because of the battle for final mile
  • Key operational processes and technologies that are final mile enablers 
  • Important metrics you should know about your operation when racing for the final mile
Luther Webb, Director, Operations & Solutions Development, Intelligrated
Joe Chappell, Senior Manager, Distribution Center Design, The Home Depot
Apr 1812:25
Conference pass

Play the supply chain game: Cleverly placed fulfillment centers, lowered picking costs and long-term scalability

Grocery
  • How do you accurately fulfill orders in a timely manner and have the products the customer wants?
  • Cleverly placing fulfilment centers to achieve lower picking costs, higher picking rates and less substitutions
  • From DC to the customer – keeping last mile costs at a minimum to achieve long term scalability
Andy Lockhart, Vice President, Sales Integrated Systems, TGW Systems Inc
Apr 1812:45
Conference pass

JOINT ROUNDTABLES

Keynotes
Apr 1814:55
Conference pass

Omnichannel fulfillment -Prioritizing, executing, and optimizing to compete in an ever-changing retail world

Parcel
  • Understanding the components that need to be measured and optimized to evolve with consumer expectation
  • Taking stock and prioritizing omnichannel fulfillment initiatives
  • Analyzing keys to a successful omnichannel fulfillment strategy and implementation
Kacey Sharrett, Vice President, Digital Operations, Barnes & Noble
Apr 1814:55
Conference pass

Cost effectively achieving same-day delivery and expanding it on a national level

Freight
  • Scheduling at checkout – how same-day delivery balances cost efficiency with speed
  • Rolling out a white glove service that compliments same-day delivery  
  • What are the components to expand “scheduling at checkout” on a national level?
Jay Robinson, Logistics Manager, Casper
Apr 1814:55
Conference pass

The tech behind voice ordering and customer fulfillment

Supply Chain & Innovation
  • How does Google continue to leverage AI and put it in the home, the car and the workplace?
  • Voice shopping – what is the tech behind it and how is it revolutionizing the movement of product?
  • Case study example of how orders are personalized and fulfilled same-day
Michael Pezzicola, Head of Operations - Expansion, Google Express
Ryan Quinlan, Head of Fulfillment, Google Express
Apr 1814:55
Conference pass

Implementing grocery delivery – Understanding the components from product life cycle to third-party partnerships

Grocery
  • Exploiting product life cycle as the foundation for a successful integration of home delivery
  • Understanding the ups and downs of implementing delivery and how it can make or break customer experience
  • How can we leverage our third-party partnerships to achieve efficiency in grocery last mile?
Madison Palermo, Sr. eCommerce Manager, Digital Technology, Harris Teeter, LLC
Apr 1815:15
Conference pass

Panel: What is the correct formula to ensure that your omnichannel is done right?

Parcel
  • What does it take to successfully integrate stores with digital?
  • How can the physical store be leveraged to help ensure that omnichannel is done right?
  • Endless aisle solution: Understanding what it takes, what to avoid and how to make it a success
  • Exploring current trends and addressing future implications
Moderator: Mary Long, Managing Director, Institute of Supply Chain Management
Dave Hartenstein, Global Director of Omnichannel Operations, Michael Kors
Gordon Nugent, Regional Head of Consumer Omnichannel, HP Inc
Chuck Johnston, COO, goTRG.com
Apr 1815:15
Conference pass

Panel: How do you freight? Working with marketplaces and drifting away from the norm

Freight
 
Moderator: Brian Bourke, Vice President of Marketing, SEKO Logistics
Jason Boyce, Co Founder And Chief Executive Officer, Dazadi.com
Josh Klaristenfeld, Co-founder and COO, Dazadi, Inc.
Apr 1815:15
Conference pass

Panel: How to leverage business analytics to improve shipping and eCommerce performance across the enterprise

Supply Chain & Innovation
  • The leveraging of data to establish cross departmental KPIs
  • The difference between real-time and historical analytics
  • Closing the gap between customer and carrier performance within the parcel network
Moderator: Jonathan Shaver, Founder and Chief Executive Officer, StrategIQ Commerce
Michael Martinez, Logistics Manager, Orvis Company
Michael Rigney, Vice President of Operations, Orvis Company
Apr 1815:25
Conference pass

How Walmart has become a leader in cost-effectiveness, resourcefulness and final mile efficiency

Grocery
  • Offering specific time windows of delivery to customers and meeting those needs
  • Analyzing how cost-effective the last mile can be by comparing incurred costs with projected costs
  • Capitalizing on resources such as crowdsourcing and private fleets to maintain an effective and reputable final mile
  • Understanding the impact that private fleet, crowdsourcing and 3PL have on cost structures
Amit Batra, Director, Last Mile Delivery and Operations, Wal-Mart
Apr 1816:55
Conference pass

Keynote: The evolution of meal kits – Expanding their reach into brick-and-mortar and broadening their eCommerce brand

Keynotes
  • Exploring the curatorial aspects of meal kits and how they have begun to extend from their culinary origins to encompass a brand identity
  • Expanding options and points of contact with customers—having meal kit versions in brick and mortar stores and other opportunities
  • Broadening the scope of the eCommerce brand by creating appropriate offerings for your customers
  • Capitalizing on brand identity and perpetuating brand loyalty
Moderator: Tim Lowe, President, Lowes Foods
Hadi Irvani, Founder, PeachDish
Sebastian Reichelt, Sr. Director of Personalization, HelloFresh
Benjamin Lee, Head of Supply Chain, SunBasket
Jeff Yorzyk, Director of Sustainability, Green Chef
Apr 1817:35
Conference pass

The Future of Fresh - Freshness maximized, waste minimized

Keynotes
  • How do you ensure the freshest, longest shelf-life product is available to the appropriate fulfillment channel?
  • Achieving a digital, smart, connected and predictable fresh supply chain that maximizes freshness, minimizes waste and optimizes profitability
  • Understanding why a transition from a linear supply chain to a digital supply network is a key enabler to a fresh future
  • Analyzing a real-world example of how a digital core powers a highly dynamic and agile supply chain to make real-time purchase, routing, and pricing decisions
Bill Kammerer, Principal, Supply Chain, Deloitte
Karl Deily, President, Food Care, Sealed Air Corporation
Rick Bunnell, Senior Vice President of Supply Chain, Albertson’s Inc

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Apr 1908:45
Conference pass

Keynote: Avoid the blame game: how blockchain keeps your products on shelves

Keynotes
  • Provide complete supply chain transparency from the point of origin to the end customer
  • Provide quantitative and qualitative attributes for the products leveraging integrated Blockchain, IoT, and Cognitive technologies
  • Ensure the freshness and quality of the products AND be able to prove it
  • Automate business processes and reduce manual intervention
Paul Chang, Global Blockchain Industry Lead, Distribution & Industrial Markets, I.B.M.
Bob Wolpert, Senior Corporate Vice President and President of Logistics Group, Golden State Foods Corp.
Apr 1909:15
Conference pass

Keynote: How Ocado is disrupting the future of online grocery retail and beyond

Keynotes
  • A close look into the world’s largest online grocery retailer and its vision for disruptive innovation
  • How has Ocado excelled and now become the most automated and sophisticated solution for online grocery retail in the world?
  • What is Ocado doing to leapfrog itself and build a revolutionary new e-commerce, fulfillment and logistics platform?
Paul Clarke, Chief Technology Officer, Ocado
Apr 1909:50
Conference pass

Keynote: Discover the 7 steps to building state-of-the-art delivery operations

Keynotes
  • The best practices that can help you achieve logistical excellence across your delivery ecosystem
  • How to streamline your processes, improve operational efficiency and reduce related costs?
  • What methods can you use to provide full visibility and communicate effectively?
  • How to customize customer experiences in order to build long-term loyalty
Raanan Cohen, CEO, Bringg
Apr 1911:10
Conference pass

How urban fulfillment centers will help enable an efficient distribution model for retailers

Parcel
  • Utilizing an urban fulfillment center model to facilitate the movement of shipment through cities
  • From fulfillment centers to stocking locations – achieving efficiencies in the distribution
  • Evaluating the development of the darkstore model and analyzing case study examples
Lee Hnetinka, CEO, Darkstore
Scott Leveridge, President, TForce
Apr 1911:10
Conference pass

Panel: Returns are viewed as a burden and a waste – how can we view them as an opportunity instead?

Freight
  • Analyzing ways to treat returned products as an opportunity to grow long term revenue
  • Feeding returned products back into production to realize maximum cost advantages
  • Taking an omnichannel approach to reverse logistics by deploying fully integrated systems that can track online and offline purchases
  • Reselling, remanufacturing and recycling products to reclaim their individual costs
Moderator: Tony Sciarrotta, Executive Director, Reverse Logistics Association
Joyce Cruts, Director of Supply Chain Operations, Acer Corporation
Dennis Cohen, Senior Director of Supply Chain, Aaron's Inc
Chuck Johnston, COO, goTRG.com
Ryan Holden, Director of Returns and Repair, The Home Depot
Apr 1911:10
Conference pass

Uberization of the freight industry - Creating a sharing economy

Supply Chain & Innovation
  • Discussing current challenges, technology trends and future vision of the freight industry
  • Exploring ways Uber’s model can streamline the freight transportation system
  • Using sensors to measure load capacity, consolidate trips and optimize routes
  • How can utilizing an Uber-like platform maintain a first mile that promises an efficient final mile? 
Bill Driegert, Director of Uber Freight, Uber
Apr 1911:10
Conference pass

Connected retail unplugged: How mobile computing will drive efficiencies in your workforce

Grocery
  • Evaluating the strategies, processes and technologies that you can implement to optimize your workforce and adapt to consumer behaviors
  • Embracing mobile computing as a breakthrough in managing your operations
  • Leveraging your existing DCs to meet order fulfillment SLAs and inventory accuracy expectations
John Carenbauer, Retail Product Marketing Manager, Honeywell
Apr 1911:30
Conference pass

Trunk delivery - How to use smart license plates to enable deliveries to be dropped off in the customers vehicle

Parcel
Charlene Consolacion, Co-Founder and COO, Phrame, Inc.
Apr 1911:40
Conference pass

How product content enables merchandise to safely move in the supply chain and in the last mile

Grocery
  • Understanding the importance of the efficient exchange of product information and images in today’s retail/grocery marketplace
  • Using programs that share key product data to enhance customer experience and safely move merchandise through the supply chain
  • Leveraging immense data to safely move products from online to the home
Susan Pichoff, Director, Industry Engagement, GS1US
Apr 1911:40
Conference pass

Fridge and in-home delivery - How to use smart locks, one-time access codes and security cameras to safely deliver groceries and parcel

Parcel
Jason Johnson, Founder and CEO, August Home
Apr 1912:00
Conference pass

Joint Q&A: How robots, in-home and in-vehicle technology is transforming last mile delivery

Parcel
Charlene Consolacion, Co-Founder and COO, Phrame, Inc.
Jason Johnson, Founder and CEO, August Home
Apr 1914:10
Conference pass

Finding the right balance between distribution centers and appropriate carriers

Parcel
  • What aspects are crucial to achieving efficient and on-demand delivery?
  • How do you find the “right” amount of distribution centers for your business?
  • Analyzing the factors that come into play when choosing an appropriate carrier
Scott Wohlrab, Senior Director of Fulfillment, BodyBuilding.com
Apr 1914:10
Conference pass

Panel: Ocean Freight - Discussing risk mitigation, comparing ports and exploring best practices

Freight
  • Exploring ways to get products imported, off the boat and to the customer in the least amount of time
  • Strategically placing distribution centers near the port to gain an efficient import system
  • Comparing different ports and which would best help streamline the supply chain
  • Discussing best risk mitigation strategies, impact of larger ships and the widening of the Panama Canal
Moderator: John Janson, Global Logistics Director, Sanmar Corporation
Chris Logan, Sr. Director Trade Development, BCO Sales, Georgia Ports Authority
Ken Uriu, Business Development Manager, Port Of Long Beach
Tong Zhu, Chief Commercial Officer & Chief Strategy Officer, The Northwest Seaport Alliance
Apr 1914:10
Conference pass

Get closer to the ports and maintain nimble options of ship-from-store and ship-from-DC

Supply Chain & Innovation
  • Create fast response time by controlling fabric and shortening design lead time
  • Sourcing factories and having distribution centers closer to ports for ease of customer clearance
  • Maintaining nimble options of domestic freight, ship-from-store instead of only shipping from distribution centers
Aparajita Sharma, Senior Buyer, Marks
Apr 1914:10
Conference pass

Panel: What is the balancing act between maintaining safe delivery, scaling your business and keeping your brand image?

Grocery
  • How are we establishing our warehouses to maintain safe and healthy delivery of fresh produce?
  • Analyzing sustainable packaging and reducing carbon footprint
  • Invoking brand image and brand message from the warehouse to the front door
  • Cost effectively scaling and expanding your business while maintaining quality
Moderator: Uwe Voss, COO & MD, HelloFresh USA
Ben Chesler, Co-founder & COO, Imperfect Produce
Mario Fiorucci, CEO, Real Food Toronto
Martin Halphen, Founder, The Fruit Box Group
Daniel Sokolovsky, CEO, AxleHire, Inc.
Apr 1914:30
Conference pass

Cybersecurity – Thinking beyond compliance and developing a risk-based approach to security

Supply Chain & Innovation
Joey Smith, VP & Chief Information Security Officer, Schnucks
last published: 22/Jan/18 21:35 GMT