Atlanta, GA, 18 - 19 April 2018

Schedule

Create your personal agenda –check the favourite icon

Apr 1808:30
Conference pass

Terrapinn's Welcome Address

Keynotes
Tanzil Uddin, Senior Conference Manager, Terrapinn
Dan Reiss, Project Director, Terrapinn
Apr 1808:40
Conference pass

Chairperson's opening remarks

Keynotes
Scott DeGraeve, Former SVP, Principal, Former Peapod / Scott DeGraeve Consulting
Apr 1808:45
Conference pass

Keynote: Purposeful innovation at Amazon

Keynotes
  • The key to sustained innovation is being purposeful both in mission and process
  • Understanding the four principles: customer obsession rather than competitor focus; passion for invention; commitment to operational excellence and long-term thinking
  • Innovation, experimentation, and failure—what is the Amazon school of thought regarding this and how they ultimately lead to great development
  • With a particular focus on fulfillment operations and package deliveries, we will explore some of Amazon’s technological innovations and business innovations – some that employed existing internal expertise, others that required invention from scratch
Paul Misener, Vice President of Global Innovation Policy and Communications, Amazon.com, Inc.
Apr 1809:25
Conference pass

Fresh Innovations, Beyond Home Delivery

Keynotes
  • Cost-effective delivery is an important innovation, but customers have an appetite for even more.
  • In a world of drones dropping boxes down our chimneys – what does “more” even look like?
  • Examples of supply chain and retailing innovations from one of the first and largest online grocers.
  • Predictions for the last mile and for non-grocery industries.
Jason Lepes, Vice President, Head of Merchandising, FreshDirect
Apr 1809:55
Conference pass

Thinking beyond home delivery

Keynotes
  • Integrating marketing into your home delivery experience
  • Expanding outside the U.S using creative tech enabled software
  • Utilizing air as a domestic heavyweight option
Brian Bourke, Vice President of Marketing, SEKO Logistics
Apr 1811:25
Conference pass

Empowering shipping speed, efficiency and pricing by leveraging technology and software

Parcel
  • Building a shipping company that leverages software and technology from the beginning
  • Achieving better, cheaper and faster shipping experiences powered by technology
  • National expansion – Understanding the infrastructure, volume and network requirements for expansion
Daniel Sokolovsky, CEO, AxleHire, Inc.
Apr 1811:25
Conference pass

How outsourcing your appliance delivery needs can enable you to promise a consistent in-home installation experience

Freight
  • Outsourcing dedicated appliance delivery needs to achieve efficient and exceptional in-home installation
  • Promising a consistent experience for the consumer throughout the entire delivery process
  • Best practices to manage consumer expectations and ensure constant communication
Robert Foster, Senior Director of Business Development, Ryder
Akram Mohamad, President, ApplianceSmart
Apr 1811:25
Conference pass

Implementing robots directly into the warehouse and maximizing performance

Supply Chain & Innovation
  • Increasing volume - Implementing robots into locations with highest pick volumes to free up man hours
  • WMS - introducing robots with higher load capacity into receiving area to transport inbound loads to put-away locations in the warehouse
  • Efficiency – Increasing employee and warehouse productivity by keeping up with demand and reducing overflow of inventory
  • Real-world use cases — Analyzing case study examples of warehouses using robots
Melonee Wise, Chief Executive Officer, Fetch Robotics
Apr 1811:25
Conference pass

Building a profitable eCommerce grocery business through efficient in-store picking

Grocery
  • Understanding the key components of in-store picking
  • Pros & cons of picking from a store vs. warehouse
  • Moving beyond the store and making in-store pick viable long term
Jeremy Neren, Founder and CEO, GrocerKey
Matthew Gutermuth, Former CEO, Safeway
Apr 1811:45
Conference pass

Strategic location-based trucks, leveraging partnerships and keeping customers at the forefront

Parcel
  • Keeping a global view of inventory, fulfilment and transportation assets to maintain the “interconnected experience”
  • Implementing systems that enable ship-from-store to be delivered within a day
  • Leveraging physical stores and working with necessary partners to keep up and exceed delivery expectations
  • Strategically positioning trucks to optimize routes based on locations
Jake Farrell, Sr. Manager - Delivery Experience, The Home Depot
Douglass Coppage, Senior Manager - Delivery Analytics, The Home Depot
Apr 1811:45
Conference pass

Panel: Consumer communications vs operations – Achieving a balance and providing an ideal consumer experience

Freight
  • How do you achieve a balance between consumer communications and operational effectiveness?
  • What role does technology such as track and trace play for overall consumer experience?
  • Exploring the effects that delivery visibility and delivery coordinators have on an ideal home delivery experience
Moderator: Chris Richter, VP Revenue, Convey
Kim Ballewske, Director of Distribution, La-Z-Boy Inc
Kevin Scott, Logistics Manager, Build.com Inc
Aaron Quiggle, Director of Home Delivery, ICON Health & Fitness
Apr 1811:45
Conference pass

A proven case of augmented reality decreasing customer anxiety when shopping for heavyweight items online

Supply Chain & Innovation
  • Is there a viable future in heavyweight items moving completely to online?
  • Exploring innovations that will help furniture shippers shift and evolve with the growth of eCommerce
  • Using augmented reality as a tool to build customer trust and reduce returns
Marcus Arbelbide, VP of Supply Chain Solutions, BuildDirect
Apr 1811:45
Conference pass

Panel: Omnichannel expansion – Steps to take for an effective transition

Grocery
  • Embracing click & collect services to not only boost your long-term profits, but also provide customers with the desired experience
  • How do you choose the right partner to expand into eCommerce and what are the necessary components for your stores to go live?
  • Can you expect curbside pick-up to have negative ROI in the short term?
Moderator: Dan Shaughnessy, Principal, KPMG
Valery Ciarimboli, Director of eCommerce Operations, Giant Eagle
Matt Van Gilder, Senior Manager, Ecommerce Operations, SpartanNash
Apr 1812:15
Conference pass

Consumerization of the customer-centric supply chain

Freight
  • How can omnichannel retailers and e-tailers offer a frictionless experience when consumers buy online?
  • Enableretailers and consumerswithhigh-tech visibility and control over the delivery experience
  • Provide real-timeordercontrol:integrate electronic calendars and opt to receive weather and traffic alerts
  • Empower consumers with apersonalized experienceandan intuitive UI
  • Deliver a truly interconnected solution for buyers and sellersthat builds brand loyalty
  • Leverage technology to provide the mobile consumerwith the ability toseamlesslyadjust to changes in circumstances
Mario Harik, Chief Information Officer, XPO Logistics
Apr 1812:15
Conference pass

Preparing your eCommerce network and fulfillment center for the final mile

Supply Chain & Innovation
  • Understanding the operational challenges facing your fulfillment center because of the battle for final mile
  • Key operational processes and technologies that are final mile enablers
  • Important metrics you should know about your operation when racing for the final mile
Luther Webb, Director, Operations & Solutions Development, Honeywell Intelligrated
Joe Chappell, Senior Manager, Distribution Center Design, The Home Depot
Apr 1812:25
Conference pass

Play the supply chain game: Cleverly placed fulfillment centers, lowered picking costs and long-term scalability

Grocery
  • How do you accurately fulfill orders in a timely manner and have the products the customer wants?
  • Cleverly placing fulfilment centers to achieve lower picking costs, higher picking rates and less substitutions
  • From DC to the customer – keeping last mile costs at a minimum to achieve long term scalability
Andy Lockhart, Vice President, Sales Integrated Systems, TGW Systems Inc
Apr 1812:45
Conference pass

ROUNDTABLES

Keynotes
Business Intelligence - Best practices for monitoring parcel KPI’s
Moderator: Aaron Guild, Strategic Solutions Manager, Green Mountain Technology
Debunking the last mile myth! – Analyzing and addressing the complexities of achieving a sustainable model
Moderator: Tom Fiorita, CEO, Point Pickup Technologies, Inc.
eCommerce & SNAP - How do you extend your offering to under-served communities
Moderator: Luis Ferioli, Vice President of Service Operations, Schwan’s Home Service Inc
eCommerce Distribution – How do you maintain cost efficiencies across your distribution networks?
Moderator: Christine Pfleckl, Senior Director, Distribution and Logistics, Harry's
Hypergrowth, Scalability, and Disruption – the current state of eCommerce and home delivery
Moderator: Scott Ruffin, Chief Strategy Officer, JW Logistics
Online grocery shopping - Exploring opportunities that will help consumers embrace grocery eCommerce
Moderator: Mario Fiorucci, CEO, The Healthy Butcher Inc
Redefining white glove – Navigating changing consumer requirements and expectations
Moderator: Tom McIntyre, Strategic Clients Director, SEKO Logistics
Regulation and logistics – Evaluating the regulatory landscape and its effects on the logistics industry
Moderator: Shawn Swearingen, Executive Director, Clda
Savings on small parcel freight - What are the components to balancing your cost savings with customer experience?
Moderator: Michael Villa, Director of Operations, Brixton, LLC
Shipping decisions - Customer experience is critical to dictating shipping decisions
Moderator: Dennis Nicoski, Director, Strategy and Contracts, United States Postal Service
Store-based fulfillment - Balancing cost, customer experience and operational concerns
Moderator: Dan Byrne, VP, Business Development, USPack Logistics, LLC
The “true” cost of same-day delivery – Understanding the “cost drivers” of various same-day delivery models and how they relate to consumer value
Moderator: Richard Palmer, VP Enterprise Accounts, TForce
Workforce efficiency – Hiring last mile delivery workforces at speed & scale
Moderator: Nikhil Deshmukh, Lead Data Scientist, Fountain
Moderator: Keith Ryu, CEO, Fountain
Apr 1814:55
Conference pass

Omnichannel fulfillment -Prioritizing, executing, and optimizing to compete in an ever-changing retail world

Parcel
  • Understanding the components that need to be measured and optimized to evolve with consumer expectation
  • Taking stock and prioritizing omnichannel fulfillment initiatives
  • Analyzing keys to a successful omnichannel fulfillment strategy and implementation
Kacey Sharrett, Vice President, Digital Operations, Barnes & Noble
Apr 1814:55
Conference pass

Panel: How do you freight? Working with marketplaces and drifting away from the norm

Freight
Moderator: Brian Bourke, Vice President of Marketing, SEKO Logistics
Jason Boyce, Co Founder And Chief Executive Officer, Dazadi.com
Josh Klaristenfeld, Co-founder and COO, Dazadi, Inc.
Apr 1814:55
Conference pass

The next wave – Bringing the store to give-it-to-me-now consumers

Supply Chain & Innovation
  • How does Google continue to leverage AI and put it in the home, the car and the workplace?
  • Voice shopping – what is the tech behind it and how is it revolutionizing the movement of product?
  • Case study example of how orders are personalized and fulfilled same-day
Ryan Quinlan, Head of Fulfillment, Google Express
Daniel Lee, Head of Process Engineering, Google Express/Google
Apr 1814:55
Conference pass

Implementing grocery delivery – Understanding the components from product life cycle to third-party partnerships

Grocery
  • Exploiting product life cycle as the foundation for a successful integration of home delivery
  • Understanding the ups and downs of implementing delivery and how it can make or break customer experience
  • How can we leverage our third-party partnerships to achieve efficiency in grocery last mile?
Matt Thompson, Vice President, ClickList, The Kroger Co
Apr 1815:15
Conference pass

Panel: What is the correct formula to ensure that your omnichannel is done right?

Parcel
  • What does it take to successfully integrate stores with digital?
  • How can the physical store be leveraged to help ensure that omnichannel is done right?
  • Endless aisle solution: Understanding what it takes, what to avoid and how to make it a success
  • Exploring current trends and addressing future implications
Moderator: Mary Long, Managing Director, Institute of Supply Chain Management
Dave Hartenstein, Global Director of Omnichannel Operations, Michael Kors
Sender Shamiss, CEO, goTRG.com
Apr 1815:15
Conference pass

Panel: How to leverage business analytics to improve shipping and eCommerce performance across the enterprise

Supply Chain & Innovation
  • The leveraging of data to establish cross departmental KPIs
  • The difference between real-time and historical analytics
  • Closing the gap between customer and carrier performance within the parcel network
Jonathan Shaver, Founder and Chief Executive Officer, StrategIQ Commerce
Blaine Rugland, Director of Logistics and Supply Chain, Northern Tool and Equipment
Apr 1815:25
Conference pass

Peer-to-peer interview– The evolution of eCommerce and delivery in retail

Grocery
  • What is the current state of eCommerce and delivery in retail?
  • E-commerce spike – how do we see this developing in the coming years?
  • Flexible delivery options – what are the pros and cons of having different options such as pickup, third-party delivery and in-home delivery?
Interviewee: Scott DeGraeve, Former SVP, Principal, Former Peapod / Scott DeGraeve Consulting
Interviewer: Amit Batra, Sr. Director, International Supply Chain, Wal-Mart
Apr 1815:40
Conference pass

The blueprint for hiring efficiency – evolving your workforce for the emergence of last mile logistics

Grocery
  • Strategically leveraging machine learning and AI to save time and resources for your business
  • Freelancer hiring efficiency - best practices used within last mile delivery
  • Independent contractor workforces – Working closely to provide a personalized candidate experience at large scale
Keith Ryu, CEO, Fountain
Apr 1816:55
Conference pass

Keynote: The evolution of meal kits – Expanding their reach into brick-and-mortar and broadening their eCommerce brand

Keynotes
  • Exploring the curatorial aspects of meal kits and how they have begun to extend from their culinary origins to encompass a brand identity
  • Expanding options and points of contact with customers—having meal kit versions in brick and mortar stores and other opportunities
  • Broadening the scope of the eCommerce brand by creating appropriate offerings for your customers
  • Capitalizing on brand identity and perpetuating brand loyalty
Moderator: Tim Lowe, President, Lowes Foods
Hadi Irvani, Founder, PeachDish
Sebastian Reichelt, Sr. Director of Personalization, HelloFresh
Benjamin Lee, Head of Supply Chain, SunBasket
Jeff Yorzyk, Director of Sustainability, Green Chef
Apr 1817:35
Conference pass

The Future of Fresh - Freshness maximized, waste minimized

Keynotes
  • How do you ensure the freshest, longest shelf-life product is available to the appropriate fulfillment channel?
  • Achieving a digital, smart, connected and predictable fresh supply chain that maximizes freshness, minimizes waste and optimizes profitability
  • Understanding why a transition from a linear supply chain to a digital supply network is a key enabler to a fresh future
  • Analyzing a real-world example of how a digital core powers a highly dynamic and agile supply chain to make real-time purchase, routing, and pricing decisions
Bill Kammerer, Principal, Supply Chain, Deloitte
Jewel Hunt, SUPERVALU - Albertsons
Karl Deily, President, Food Care, Sealed Air Corporation

Create your personal agenda –check the favourite icon

Apr 1908:45
Conference pass

Keynote: Avoid the blame game: how blockchain keeps your products on shelves

Keynotes
  • Provide complete supply chain transparency from the point of origin to the end customer
  • Provide quantitative and qualitative attributes for the products leveraging integrated Blockchain, IoT, and Cognitive technologies
  • Ensure the freshness and quality of the products AND be able to prove it
  • Automate business processes and reduce manual intervention
Paul Chang, Global Blockchain Industry Lead, Distribution & Industrial Markets, I.B.M.
Bob Wolpert, Senior Corporate Vice President and President of Logistics Group, Golden State Foods Corp.
Apr 1909:15
Conference pass

Keynote: How Ocado is disrupting the future of online grocery retail and beyond

Keynotes
  • A close look into the world’s largest online grocery retailer and its vision for disruptive innovation
  • How has Ocado excelled and now become the most automated and sophisticated solution for online grocery retail in the world?
  • What is Ocado doing to leapfrog itself and build a revolutionary new e-commerce, fulfillment and logistics platform?
Paul Clarke, Chief Technology Officer, Ocado
Apr 1909:50
Conference pass

Keynote: Discover the 7 steps to building state-of-the-art delivery operations

Keynotes
  • The best practices that can help you achieve logistical excellence across your delivery ecosystem
  • How to streamline your processes, improve operational efficiency and reduce related costs?
  • What methods can you use to provide full visibility and communicate effectively?
  • How to customize customer experiences in order to build long-term loyalty
Tamir Gotfried, General Manager, Americas, Bringg
Apr 1911:10
Conference pass

How urban fulfillment centers will help enable an efficient distribution model for retailers

Parcel
  • Utilizing an urban fulfillment center model to facilitate the movement of shipment through cities
  • From fulfillment centers to stocking locations – achieving efficienciesin the distribution
  • Evaluating the development of the darkstore model and analyzing case study examples
Lee Hnetinka, CEO, Darkstore
Scott Leveridge, President, TForce
Apr 1911:10
Conference pass

Panel: Returns are viewed as a burden and a waste – how can we view them as an opportunity instead?

Freight
  • Analyzing ways to treat returned products as an opportunity to grow long term revenue
  • Feeding returned products back into production to realize maximum cost advantages
  • Taking an omnichannel approach to reverse logistics by deploying fully integrated systems that can track online and offline purchases
  • Reselling, remanufacturing and recycling products to reclaim their individual costs
Moderator: Tony Sciarrotta, Executive Director, Reverse Logistics Association
Joyce Cruts, Director of Supply Chain Operations, Acer Corporation
Dennis Cohen, Senior Director of Supply Chain, Aaron's Inc
Chuck Johnston, COO, goTRG.com
Ryan Holden, Director of Returns and Repair, The Home Depot
Apr 1911:10
Conference pass

Uberization of the freight industry - Creating a sharing economy

Supply Chain & Innovation
  • Discussing current challenges, technology trends and future vision of the freight industry
  • Exploring ways Uber’s model can streamline the freight transportation system
  • Using sensors to measure load capacity, consolidate trips and optimize routes
  • How can utilizing an Uber-like platform maintain a first mile that promises an efficient final mile?
Bill Driegert, Director of Uber Freight, Uber
Apr 1911:10
Conference pass

Connected retail unplugged: How mobile computing will drive efficiencies in your workforce

Grocery
  • Evaluating the strategies, processes and technologies that you can implement to optimize your workforce and adapt to consumer behaviors
  • Embracing mobile computing as a breakthrough in managing your operations
  • Leveraging your existing DCs to meet order fulfillment SLAs and inventory accuracy expectations
John Carenbauer, Retail Product Marketing Manager, Honeywell
Apr 1911:30
Conference pass

Trunk delivery - How to use smart license plates to enable deliveries to be dropped off in the customers vehicle

Parcel
Charlene Consolacion, Co-Founder and CEO, Phrame, Inc.
Apr 1911:30
Conference pass

Own your supply chain: Becoming an efficient developer and manufacturer

Supply Chain & Innovation
  • What is the true value of applying a vertical supply chain?
  • Taking full control over your supply chain and providing a distribution that meets demand
  • Seasonal scalability – how do you ensure a cost-effective infrastructure that can handle a significant volume ramp up?
Dallas Clarksean, COO, Funcom Inc
Apr 1911:40
Conference pass

Fridge and in-home delivery - How to use smart locks, one-time access codes and security cameras to safely deliver groceries and parcel

Parcel
Dale Pistilli, VP, Sales and Marketing, August Home
Apr 1911:40
Conference pass

How product content enables merchandise to safely move in the supply chain and in the last mile

Grocery
  • Understanding the importance of the efficient exchange of product information and images in today’s retail/grocery marketplace
  • Using programs that share key product data to enhance customer experience and safely move merchandise through the supply chain
  • Leveraging immense data to safely move products from online to the home
Susan Pichoff, Director, Industry Engagement, GS1US
Apr 1911:50
Conference pass

Delivery vehicles - How to dramatically improve delivery costs and customer satisfaction

Parcel
Daniel Laury, CEO, Udelv
Apr 1911:50
Conference pass

Machine meets operations – Revealing a future where data analytics and smart contracts empower the supply chain

Supply Chain & Innovation
John-Paul Clarke, Professor, Georgia Tech Supply Chain & Logistics Institute
Tina Postel, Executive Director, Loaves and Fishes
Stephen Hill, CEO, Boxchain
Apr 1912:00
Conference pass

Joint Q&A: How robots, in-home and in-vehicle technology is transforming last mile delivery

Parcel
Charlene Consolacion, Co-Founder and CEO, Phrame, Inc.
Dale Pistilli, VP, Sales and Marketing, August Home
Daniel Laury, CEO, Udelv
Apr 1912:10
Conference pass

ROUNDTABLES

Keynotes
Moderator: Greg Donworth, Co-Founder and CSO, WeGardn
Moderator: Dhruvil Sanghvi, Chief Executive Officer, LogiNext Solutions
Moderator: Josue Velazquez, Executive Director, MIT
Moderator: Herve Letourneur, VP of Products, August
Moderator: Brian Bourke, Vice President of Marketing, SEKO Logistics
Moderator: Don Ross, Director of Sales, Southern Area, United States Postal Service
Moderator: Lee Lambeth, Director of e-Commerce Operations, Lowes Foods
Moderator: Max Rodriguez Perez, Director of Logistics, Unicomer
Moderator: Robert Holland, Vice President of Transportation and Logistics, Tailored Brands
Apr 1914:10
Conference pass

Finding the right balance between distribution centers and appropriate carriers

Parcel
  • What aspects are crucial to achieving efficient and on-demand delivery?
  • How do you find the “right” amount of distribution centers for your business?
  • Analyzing the factors that come into play when choosing an appropriate carrier
Scott Wohlrab, Senior Director of Fulfillment, BodyBuilding.com
Apr 1914:10
Conference pass

Panel: Ocean Freight - Discussing risk mitigation, comparing ports and exploring best practices

Freight
  • Exploring ways to get products imported, off the boat and to the customer in the least amount of time
  • Strategically placing distribution centers near the port to gain an efficient import system
  • Comparing different ports and which would best help streamline the supply chain
  • Discussing best risk mitigation strategies, impact of larger ships and the widening of the Panama Canal
Moderator: John Janson, Global Logistics Director, Sanmar Corporation
Chris Logan, Sr. Director Trade Development, BCO Sales, Georgia Ports Authority
Steve Balaski, Sr. Business Development Manager, The Northwest Seaport Alliance
Ken Uriu, Business Development Manager, Port Of Long Beach
Apr 1914:10
Conference pass

Get closer to the ports and maintain nimble options of ship-from-store and ship-from-DC

Supply Chain & Innovation
  • Create fast response time by controlling fabric and shortening design lead time
  • Sourcing factories and having distribution centers closer to ports for ease of customer clearance
  • Maintaining nimble options of domestic freight, ship-from-store instead of only shipping from distribution centers
Aparajita Sharma, Senior Buyer, Marks
Apr 1914:10
Conference pass

Panel: What is the balancing act between maintaining safe delivery, scaling your business and keeping your brand image?

Grocery
  • How are we establishing our warehouses to maintain safe and healthy delivery of fresh produce?
  • Analyzing sustainable packaging and reducing carbon footprint
  • Invoking brand image and brand message from the warehouse to the front door
  • Cost effectively scaling and expanding your business while maintaining quality
Moderator: Daniel Sokolovsky, CEO, AxleHire, Inc.
Mario Fiorucci, CEO, The Healthy Butcher Inc
Uwe Voss, COO & MD, HelloFresh USA
Apr 1914:30
Conference pass

Marijuana delivery – Offering a secure delivery experience and complying with regulation

Parcel
Zack Crafton, CEO, Big Moon Sky
Apr 1914:30
Conference pass

Cybersecurity – Thinking beyond compliance and developing a risk-based approach to security

Supply Chain & Innovation
Joey Smith, VP & Chief Information Security Officer, Schnucks
Apr 1915:20
Conference pass

Panel: How are subscriptions navigating around logistical challenges while still maintaining their popularity?

Keynotes
Moderator: Judith Winfrey, President, PeachDish
Hunter Morris, COO, Watch Gang
Futhum Tewolde, Co-Founder & COO, SockFancy
last published: 18/Apr/18 02:35 GMT