PARCEL


We are bringing together executives from some of the most influential retail brands to discuss innovative solutions in their parcel shipping operations. Topics of discussion include last mile fulfillment and disruption, small parcel supply chain costs and enabling pick-up and drop off points.

Panel
A multi-faceted approach to reducing small parcel supply chain costs
MODERATOR
Ken Wood
Owner
Panelists
Kenneth Moyer
Vice President of Supply Chain Strategies
Panelists
Mike Duncan
Owner
Panelists
Paul Laskow
Director of Transportation
Panelists
Matt Cole
Director of Transportation

 

 

Subscriptions panel
Exploring best practices to navigate the complexities of shipping and logistics
MODERATOR
Chris George
Co-Founder
PANELISTS
Lucas Dickey
Co-Founder & CPO
PANELISTS
Paul Jarrett
Co-Founder

 

 

Leveraging an immense number of stores to enable pick-up and drop off points for consumers
Sean Barbour
Senior Director, Supply Chain
Maximizing consumer experience and reducing costs by working with third party delivery partners
Tamir Gotfried
General Manager, Americas
Truck-based drone delivery – Enabling drone delivery to be scalable and aligned with federal regulations
Jeffrey Bennett
Aerospace Project Manager
Understanding every level of the delivery life cycle to cater to increased customer expectations
Guy Farthing
Director of Business Development, Project Leader, CX Initiative
Fulfillment networks – Leveraging your networks and maintaining an efficient dropship model
Arnaud Deshais
Chief Logistics Officer

 

Parcel, Thursday 4 April 2019

07:30

Breakfast and Registration

Nicholas Bertram
08:40

Pennsylvania’s ‘95-year old start up’ - How GIANT is leveraging its ‘customer-centric’ approach and partnerships to drive eCommerce growth

  • How GIANT is driving innovation and growth throughout Pennsylvania by connecting its customer channels
  • Establishing eCommerce hubs to satisfy a growing demand in online ordering and grocery delivery
  • Embedding courage as the chief value in order to drive innovation as the speed of consumer preference shifts
Roman Sobieri
09:10

The Etsy seller and the Etsy buyer – Providing a frictionless shipping experience across the board

  • Enabling sellers to make informed shipping decisions through advanced visibility and tracking tools
  • Maximizing buyers’ delivery experience by providing personalized offerings that cater to their needs
  • Leveraging communication and visibility tools to enable buyers and sellers to track shipments seamlessly across the delivery cycle
09:40

Keynote sponsorship opportunity available – Contact Dan Reiss at 646.619.1819 or Daniel.reiss@terrapinn.com

10:00

SPEED NETWORKING

Tamir Gotfried
Parcel
11:30

Enhancing consumer experience and reducing costs by working with third party delivery partners

  • Third party delivery partners – what are the most important factors to achieve a “perfect” synergy?
  • Engaging with your delivery partners on customer expectations to ensure consistent experiences
  • Understanding the role third party delivery partners play to balance cost with consumer experience
Arnaud Deshais
Parcel
11:55

Fulfillment networks – Leveraging your networks and maintaining an efficient dropship model

  • Extending your fulfillment network and exploring new innovations to support an increase in volume
  • Leveraging dropship and delivery networks to enable efficiency and speed in delivery
  • Collaborating with manufacturers appropriately to ensure an exceptional delivery experience
Jeffrey Bennett
Parcel
12:15

Truck-based drone delivery – Enabling drone delivery to be scalable and aligned with federal regulations

  • How a truck-based drone delivery system enables it to be a scalable practice rather than just an idea
  • Deploying drones from the top of a truck to stay within line of sight and align with federal regulations
  • Conducting home delivery tests to gather enough data and address barriers related to public acceptance
12:40

ROUNDTABLES

13:20

LUNCH IN THE EXHIBITION HALL

Guy Farthing
Parcel
14:40

Understanding every level of the delivery life cycle to cater to increased customer expectations

  • Analyzing the rapidly changing final mile landscape driven by the growth of eCommerce and increased customer expectations
  • CX initiative – Increasing focus at all levels of the delivery lifecycle to enhance the end customer experience
  • How did the CX initiative begin and what feedback has it received to date?
Panel discussion
Parcel
15:00

Panel: A multi-faceted approach to reducing small parcel supply chain costs

  • Securing a market-aggressive carrier contract to reduce parcel costs
  • Small parcel supply chain optimization – Enhancing your mode and service and streamlining your distribution network
  • eCommerce pricing strategies - Determining the ideal pricing model and balancing cost-recovery with increased sales opportunities
  • Measuring pricing effectiveness through A-B testing
Moderator: Ken Wood, President/Founder, LJM Group
15:40

DEDICATED EXHIBITION TIME

Brian Bourke
16:40

The death of supply chain as we know it – Ushering in an era of ‘demand chains’

  • Drifting away from the norm and building your supply chain around demand
  • How is the evolution of supply chain impacting retailers’ home delivery?
  • Analyzing case study examples of how the evolution of retail has ushered in a new era of supply chain
Eric Lewis
17:00

Peer to peer interview – Same-day delivery – Efficiently executing it in metro areas and offering the customer flexibility and visibility for their heavy goods delivery

last published: 19/Oct/18 14:35

Parcel, Friday 5 April 2019

08:00

Breakfast & Registration

08:50

Chairperson's Opening Remarks

Darrell Edwards
09:00

Keynote: Ensuring that you have well-informed talent, lean processes and a resilient supply chain to be relevant for the next generation

  • Why talent is the only true differentiator and how your corporate strategy is the foundation for your supply chain
  • Maintaining lean processes and domestic manufacturing to seamlessly adopt new innovations and deliver to customers within a month
  • Supply chain sustainability – Evaluating the resiliency of your supply chain and what it takes to be relevant for the next generation
David Burton
09:30

Keynote: Nutrisystem’s channel and brand expansion – Maintaining a nimble supply chain and ensuring consistency across all channels

  • Expanding into new channels to reach a new segment of consumers and understanding all of the complexities that come with it
  • Selling through different channels and ensuring a consistent brand experience across multiple channels and preventing any significant channel conflict
  • Supply chain flexibility - Leveraging existing infrastructures to seamlessly add new brands and support the capacity and demands that they bring along
David Burton, EVP of Operations & Retail, Nutrisystem
Tamir Gotfried
10:00

Keynote: The evolution of retail delivery: How to achieve logistical excellence

  • How the customer-centric shift is affecting last-mile delivery as we know it
  • Best practices on how to optimize and scale your delivery operations
  • Perfecting the customer experience while protecting your bottom line
10:30

DEDICATED EXHIBITION TIME

Sean Barbour
Parcel
11:30

Leveraging an immense number of stores to enable pick-up and drop off points for consumers

  • Leveraging physical stores as pick-up and drop off points for consumers
  • How access to consumers can lead to a migration from home delivery to pick-up points
  • Exploring potential partnerships across different sectors to expand on current offerings
Greg Dahlstrom
Parcel
11:50

Implementing tools and data that will effectively monitor packages and increase customer satisfaction

  • ​​​​​How can you effectively monitor your packages when you’re using multiple carriers?
  • Using platforms that can enable you to categorize packages by “exception type” and generate automated alerts to the customer
  • Leveraging carrier data to evaluate critical factors such as their “on time” measurements and exceptions
Parcel
12:10

Reserved for Chico’s

12:30

ROUNDTABLES

13:10

LUNCH IN THE EXHIBITION HALL

Chris George
Parcel
14:10

Panel: Exploring best practices to navigate the complexities of shipping subscription products

  • How do we enable a seamless delivery experience for subscription customers?
  • Assembling, packing, labeling and shipping - Identifying best internal operations processes
  • Thoroughly analyzing your shipping schedules to find the best fit for your
last published: 19/Oct/18 14:35

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Venue
 

Pennsylvania Convention Center
Philadelphia, PA

Conference & Exhibition Hours

Day 1: 8:00 am – 5:20 pm 
Cocktail Hour: 5:20 pm – 6:20 pm
Day 2: 8:00 am – 3:00 pm