Malcolm Hazelton | Director of Sales - New Zealand & South Pacific | Hospitality
Amadeus
Appearances:
Day 1 - 17 September @ 10:00
Beyond the booking to the future of hotel selling
With more choice than ever before, guests expect more than just availability, they expect personalization. From room preferences to add-ons and amenities, travelers want to shape their stay around what matters most to them. This session explores how hotel distribution is evolving from static room sales to a more modern, retail-inspired approach — one that puts the guest at the center while unlocking new revenue opportunities. We’ll dive into topics like attribute-based shopping, bundling non-room products, and more that enable hotels to sell smarter, convert faster, and build stronger guest connections.
Day 2 - 18 September @ 10:00
Beyond the booking to the future of hotel selling
With more choice than ever before, guests expect more than just availability, they expect personalization. From room preferences to add-ons and amenities, travelers want to shape their stay around what matters most to them. This session explores how hotel distribution is evolving from static room sales to a more modern, retail-inspired approach — one that puts the guest at the center while unlocking new revenue opportunities. We’ll dive into topics like attribute-based shopping, bundling non-room products, and more that enable hotels to sell smarter, convert faster, and build stronger guest connections.
Where & When
ICC Sydney Exhibition Centre
Darling Harbour, Sydney
Wednesday 17 September 2025
Thursday 18 September 2025
Open 9:00am – 5pm daily
Contacts
Sponsorship Enquiries
Matthew.Gatfield@terrapinn.com
Speaking Enquiries
Katarina.Mesarovich@terrapinn.com
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