Frequently Asked Questions
26-28 October 2026
RAI Convention Centre, Amsterdam
Event Dates
When and where is the event?
Monday 26th October — Wednesday 28th October
Pre-Congress Workshops (26th October)
Main Congress Days (26th-28th October)
RAI Amsterdam Conference Centre, Amsterdam, Netherlands
What are the timings?
Pre-Congress Workshops:
Monday 26th October | 10:00am - 17:00pm (Registration time TBC)
Day 1:
Tuesday 27th October | 9:00am - 17:40pm (Registration time TBC)
Day 2:
Wednesday 28th October | 9:00am - 16:00pm (Registration time TBC)
Is there parking on-site?
Parking is available at a cost. Please see the RAI website for details.
Registration
Having trouble registering?
- Please ensure that your email address is unique and has not already been used to register.
- If you are a speaker or sponsor, one of the World Orphan Drug Congress team members should already have registered you. Please contact them directly if there are any problems with your registration.
If you have further issues with registering, please contact charlotte.thom@terrapinn.com
Event App & Meetings
How do I gain access to the official events app?
The World Orphan Drug Congress 2026 event app will be available for sponsors and exhibitors 6 weeks pre-event, and for all other attendees 5 weeks before the event.
After downloading the Terrapinn Events app, you can log in with the same email you used for registration. Follow the instructions on the app to register for an account.
After registering to the app, you will be able to:
- View the attendee list
- View all exhibitors
- Make connections and network with other attendees by requesting meetings
- Build your personalised agenda by marking the sessions you are interested in
Find out more about Terrapinn Events App and how to download the app here
Can I request meetings with other attendees?
Yes, you can request meetings with other attendees on Terrapinn Events App when the event app is live prior to the event.
Enquiries
I would like to sponsor, who should I contact?
Visit our sponsor/exhibit page for more information about sponsorship and exhibition opportunities. If you would like to enquire directly, contact steph.scanlon@terrapinn.com
We have a number of packages available that can be tailored to suit your budget.
I want to speak at the event, who should I contact?
Visit our conference page for more information about our speakers and the event's topics. If you have any enquiries regarding speaking opportunities, contact Abdu.Kauroo@terrapinn.com
Attendance
Where can I stay?
Visit our accommodation page to view the hotels near the RAI Congress Centre and you can stay at a discounted price.
Policies
How do I get my CPD certificate?
You can earn up to 26 hours of CPD accreditation by attending this year's Congress. You will need to register the sessions you would like to attend priot to the event via the Terrapinn Events App.
After the event, all delegates will receive an email with instructions on how to obtain their CPD certificate.
Visit our CPD page for more information.
Is there a dress code?
Our attendees typically dress in business attire at our events.
Can I bring my child?
Individuals under 18 will not be permitted entrance to the event.
Can I get a refund for my ticket?
Refunds are not available. Please read our T&C's before purchasing your ticket(s) to the congress. You are able to transfer the ticket to a different name. Please contact charlotte.thom@terrapinn.com
Didn’t find your question?
Please contact our team via the
contact us page
and we’ll get back to you as soon as possible.
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