Frequently Asked Questions
26-28 October 2026
RAI Congress Centre, Amsterdam
When and where is the event?
Monday 26th
October
2026 — Wednesday 28th October 2026
Pre-Congress Workshops (26th October)
Main Congress Days (26th-28th October)
What are the timings?
Pre-Congress Workshops:
Monday 26th October | 10:00am - 17:00pm
(Registration time TBC)
Day 1:
Tuesday 27th October | 9:00am - 17:40pm
(Registration
time TBC
)
Day 2:
Wednesday 28th October | 9:00am - 16:00pm
(Registration
time TBC
)
Is there parking on-site?
Parking is available at a cost, for more information please visit
this page
for more information.
Having trouble registering?
- Please ensure that your email address is unique and has not already been used to register.
- If you are a speaker or sponsor, one of the World Orphan Drug Congress team members should already have registered you. Please contact them directly if there are any problems with your registration.
- If you have further issues with registering, please contact Charlotte.Thom@terrapinn.com
How do I gain access to the official events app?
The World Orphan Drug Congress Europe 2026 event app
will be available for sponsors and exhibitors 6 weeks pre-event, and for all other attendees 5 weeks pre-event.
After downloading the app, you can log in with the same email you used for registration. Follow the instructions on the app to register for an account.
After registering to the app, you will be able to:
- View sponsors, exhibitors, agenda, and floorplan
- Connect and network with all attendees* (Full App Access ticket required)
- Build your personalised agenda by marking the sessions you are interested in
Find out more about the Terrapinn Events App or how to download the event app
here
.
What's the difference between Limited App Access and Full App Access?
We offer two levels of app access to help you get the most from your event experience.
Basic App Access (Limited App Access)
-
Access essential event information, including:
- Full agenda
- Floorplan
- Sponsors and exhibitor listings
- View and message exhibitors directly
- Designed for easy navigation and information access
- Limited App Access package does not include networking features (you cannot view or connect with other delegates or speakers)
Premium App Access (Full App Access)
- Unlock the full networking and engagement experience
- See and connect with all attendees, speakers, and exhibitors
- Schedule 1-to-1 meetings to discuss collaborations and partnerships
- Send and receive messages with anyone in the app
- Enjoy access to all features for a seamless and interactive event experience
Can I request meetings with other attendees?
When the Terrapinn Event App launches prior to the event, all attendees will have access to the app.
If you have a
Full App Access
pass, you can request meetings with all attendees.
If you have a
Limited App Access
pass, you will only be able to message exhibitors and sponsors. Please contact us
here
if you would like to upgrade.
I would like to sponsor, who should I contact?
Visit our
sponsor/exhibit page
for more information about sponsorship and exhibition opportunities. If you would like to enquire directly, contact
steph.scanlon@terrapinn.com
We have a number of packages available that can be tailored to suit your budget.
I want to speak at the event, who should I contact?
Visit our
conference page
for more information about our speakers and the event's topics. If you have any enquiries regarding speaking opportunities, contact
Abdu.Kauroo@terrapinn.com
Where can I stay?
Visit our
accommodation page
to view the hotels near the RAI Congress Centre and stay at a discounted price.
How does World Orphan Drug Congress Europe 2026 support your CPD?
With this accreditation, attendees of World Orphan Drug Congress 2026 will have the opportunity to:
Collect CPD Credits
The event will offer trackable CPD Credits that contribute to attendees' yearly professional development requirements. These credits serve as a tangible way for professionals to validate their participation and learning at the event.
Receive Personalised Certificates
Each seminar attended and the event as a whole will earn participants a FREE personalised certificate. This certificate recognises their dedication to ongoing learning and professional advancement.
Engage with High-Quality Content
World Orphan Drug Congress Europe 2026 will continue to provide top-tier content through various seminars, talks, and interactive sessions, enabling attendees to access cutting-edge insights and expertise in the industry.
How do I receive my CPD certificate?
1. Scan the QR code at the World Orphan Drug Congress Europe event on 26 - 28 October 2026
2. Input a few details to receive your customised certificate
3. Download your free personalised certificate and CPD credits.
Is there a dress code?
Our attendees typically dress in business attire at our events.
Can I bring my child?
Individuals under 18 will not be permitted entrance to the event.
Can I get a refund for my ticket?
Refunds are not available. Please read our T&C's before purchasing your ticket(s) to the congress. You are able to transfer the ticket to a different name. Please contact
Charlotte.Thom@terrapinn.com
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