PRM Assist

Startup

PRM Assist is a technology company transforming how airports and airlines manage and deliver assistance to passengers with reduced mobility (PRM). Through a suite of innovative digital tools—including a globally accessible mobile app, a robust airport analytics portal, and the industry-first PRM Connect API—PRM Assist enhances the efficiency, visibility, and quality of PRM services.

Our mobile app empowers passengers to pre-book assistance, receive live updates, and access real-time support and feedback tools. The PRM Portal provides airports and service providers with data-driven insights, including forecasting and performance metrics, to improve planning and resourcing. PRM Connect enables direct integration with airline reservation systems, delivering real-time passenger booking data to airports—improving pre-notification rates and reducing costly delays.

PRM Assist is currently operational in multiple international airports and continues to scale globally, driving operational efficiency, enhancing the PRM passenger experience, and supporting compliance with accessibility standards.

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