Nairobi, 2 - 3 July 2025

Schedule

• Jul 2
• Jul 3

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STAGE 1: PAYMENTS STAGE 2: DIGITAL COMMERCE STAGE 3: FINTECH

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STAGE 1: DIGITAL COMMERCE STAGE 1: PAYMENTS STAGE 2: DIGITAL COMMERCE STAGE 2: PAYMENTS STAGE 3: FINTECH

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Jul 29:50

Conference pass

KEYNOTE PANEL Navigating the African consumer behavior in an era of digital opportunity and high demand for convenient transacting

Keynotes

Aijaz Shalla, Chief Operating Officer, SBM Bank (Kenya) Limited

Catherine Chali, Chief Operating Officer, United Bank for Africa (Zambia) Limited

Hartnell Ndungi, Chief Data Officer, Africa, ABSA

STAGE 1: PAYMENTS

Jul 210:30

Conference pass

TITLE The transformative power of new open payment integrations for consumers and companies in Africa

Keynotes

STAGE 1: PAYMENTS

Jul 211:30

Conference pass

PANEL Upgrading the real time payments infrastructure: adopting the correct tools to modernize

Keynotes

STAGE 2: PAYMENTS

Jul 211:30

Conference pass

PANEL Unlocking ecommerce potential: exploring marketplaces and a super app customer base

STAGE 2: DIGITAL COMMERCE

STAGE 1: DIGITAL COMMERCE

Jul 211:30

Conference pass

PANEL Open, flexible and customer-centric: demystifying APIs and BaaS as the building blocks of innovation

STAGE 3: FINTECH

STAGE 3: FINTECH

Jul 214:00

Conference pass

PANEL Removing the third party: an embedded transaction for convenience and improved CX

Keynotes

STAGE 1: PAYMENTS

Jul 214:00

Conference pass

PANEL Boosting customer retention and avoiding churn: maintaining satisfaction, loyalty and profitability

STAGE 2: DIGITAL COMMERCE

STAGE 2: DIGITAL COMMERCE

Jul 214:00

Conference pass

PANEL Measuring CX across an ever-evolving industry: building better models and defining a unified framework

STAGE 3: FINTECH

STAGE 3: FINTECH

Jul 215:40

Conference pass

PANEL The advancement of digital wallets: enhancing interoperability, integrating ecommerce and empowering SME’s

Keynotes

STAGE 1: PAYMENTS

Jul 215:40

Conference pass

PANEL Perfecting the all-in-one hub from front to back: enhancing customer experience and operational efficiency across African channels

STAGE 2: DIGITAL COMMERCE

STAGE 2: DIGITAL COMMERCE

Jul 215:40

Conference pass

PANEL eKYC verification: leveraging state-of-the-art AI and machine learning tech to automate processes effectively with regulation at the core

STAGE 3: FINTECH

STAGE 3: FINTECH

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Jul 39:50

Conference pass

KEYNOTE PANEL Navigating the African consumer behavior in an era of digital opportunity and high demand for convenient transacting

Keynotes

STAGE 1: PAYMENTS

Jul 310:30

Conference pass

TITLE The transformative power of new open payment integrations for consumers and companies in Africa

Keynotes

STAGE 1: PAYMENTS

Jul 311:30

Conference pass

PANEL Transforming Kenya’s cashless economic landscape: enhanced transparency, reduced corruption and increased efficiency

Keynotes

STAGE 1: PAYMENTS

Jul 311:30

Conference pass

PANEL Poised for further growth: empowering social sellers with tech

STAGE 2: DIGITAL COMMERCE

STAGE 2: DIGITAL COMMERCE

Jul 311:30

Conference pass

PANEL Improving financial literacy and inclusion: AI as the tool for a more accessible customer base

STAGE 3: FINTECH

STAGE 3: FINTECH

Jul 314:00

Conference pass

PANEL Achieving agility: POS, SMS, mobile ecommerce & P2P

Keynotes

STAGE 1: PAYMENTS

Jul 314:00

Conference pass

PANEL Leapfrogging traditional retail models with data & AI: driving customer satisfaction

STAGE 2: DIGITAL COMMERCE

STAGE 2: DIGITAL COMMERCE

Jul 314:00

Conference pass

PANEL Elevating trust in fintech: the pivotal role of cybersecurity and ensuring trust in the ever-evolving consumer

STAGE 3: FINTECH

STAGE 3: FINTECH

Jul 316:00

Conference pass

PANEL Consumer education at the forefront: addressing transparency and regulation for BNPL and credit offerings

Keynotes

STAGE 1: PAYMENTS

Jul 316:00

Conference pass

PANEL Cross border trade and enterprise in a formalized Kenya: capitalizing on new productive opportunities

STAGE 2: DIGITAL COMMERCE

STAGE 2: DIGITAL COMMERCE

Jul 316:00

Conference pass

PANEL Exploring cloud platforms to help African neo banks with embedded finance as the enabler

STAGE 3: FINTECH

STAGE 3: FINTECH

last published: 05/Feb/25 06:05 GMT

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Aijaz Shalla / KEYNOTE PANEL Navigating the African consumer behavior in an era of digital opportunity and high demand for convenient transacting

Aijaz Shalla, Chief Operating Officer,
SBM Bank (Kenya) Limited

With over 23 years of experience in IT, including roles at J&K Bank Ltd and Wipro Infotech Ltd, the individual has a Bachelor's degree in Electronics & Communications and an MBA in Banking & Finance. They have successfully implemented advanced technologies in various...

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Catherine Chali / KEYNOTE PANEL Navigating the African consumer behavior in an era of digital opportunity and high demand for convenient transacting

Catherine Chali, Chief Operating Officer,
United Bank for Africa (Zambia) Limited

Catherine Chali is a seasoned professional with over 15 years of experience in the banking and financial services industry. Currently serving as the Chief Operating Officer at United Bank for Africa (Zambia) Limited, Catherine is known for her strategic leadership and innovative approach to driving ...

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Hartnell Ndungi / KEYNOTE PANEL Navigating the African consumer behavior in an era of digital opportunity and high demand for convenient transacting

Hartnell Ndungi, Chief Data Officer (CDO),
ABSA

Hartnell Ndungi is a seasoned Chief Data Officer (CDO) with a proven track record of driving digital transformation and innovation in the financial services industry. As the CDO at ABSA, one of Africa's leading financial institutions, Hartnell is at the forefront of leveraging data-driven...

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