Diana Kerosi | Group Senior Public Relations & Marketing Manager
Serena Hotels

Diana Kerosi, Group Senior Public Relations & Marketing Manager, Serena Hotels

Diana Kerosi is a seasoned professional with over 10 years of experience in public relations and marketing. Currently serving as the Group Senior Public Relations & Marketing Manager at Serena Hotels, Diana is a strategic thinker with a passion for driving brand awareness and engagement in the hospitality industry.

With a strong background in communication and media relations, Diana has successfully led numerous integrated marketing campaigns that have elevated Serena Hotels' presence in the market. Her expertise lies in developing innovative strategies to connect with customers and build lasting relationships that drive business growth.

Diana is known for her exceptional leadership skills and ability to collaborate effectively with cross-functional teams to achieve organizational goals. She is a results-driven professional who thrives in fast-paced environments and is always seeking new opportunities to enhance the brand's reputation and market position.

At Seamless East Africa 2025, Diana will be sharing her insights on the future of digital commerce in the hospitality sector, drawing from her extensive experience in leveraging digital platforms to drive customer engagement and loyalty. Attendees can expect to gain valuable knowledge and practical strategies for navigating the evolving landscape of digital marketing in the hospitality industry.

Appearances:



SEAMLESS EAST AFRICA DAY 1 @ 14:00

PANEL Boosting customer retention and avoiding churn: maintaining satisfaction, loyalty and profitability

last published: 03/Jul/25 09:45 GMT

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