International Hotel Services

Exhibitor

International Hotel Services (IHS)

Your Brand. Our Priority.

We don’t just clean, we elevate.
For over 25 years, IHS has been the go-to partner for Australia’s top hotels and accommodation providers. We understand that in hospitality, every detail counts. A smudge on glass, a missed corner, or a delayed room can cost more than a complaint, it can cost your brand.

That’s why we exist.

IHS delivers certainty, consistent teams, verified outcomes, and seamless service backed by our exclusive ClearSight platform. Whether it's day-to-day room readiness, major events, or full-scale mobilisations, we bring people, systems, and standards together to ensure you never miss a beat.

Powered by People

We employ trained, discreet, and uniformed staff who know how to work in guest-sensitive environments. From front-of-house polish to back-of-house reliability, we blend into your brand and bring it to life.

Enabled by Technology

Our proprietary ClearSight system gives you live performance tracking, audit-ready compliance, and measurable room readiness, visible in real time.

Focused on Hospitality

IHS was purpose-built for the hotel and accommodation sector. It’s all we do — and we do it exceptionally. We’re WHS-compliant, ISO-certified, and trusted by major names across Australia.

Specialised Services Include:

Housekeeping & Room Services - Room attendants, public areas, spa & wellness zones, balconies, and reinstatements.
Event & Surge Response - Mobilisation teams for major events, seasonal shifts, and overflow demand.
Floor & Surface Care - Hard floors, marble, carpet and upholstery restoration, polishing, sealing.
Kitchen & Hygiene - Non-food-prep cleaning, full washroom hygiene, drain & pest solutions.
Grounds & Environmental - Indoor/outdoor plant care, landscaping, waste solutions, periodic asset protection.
Specialist Add-ons - Electrical tagging, consumables training, COVID-19 response, minor repairs, and (coming soon) laundry services.

Why Leading Hotels Choose IHS:

✔ 98% on-time room readiness
✔ 35% reduction in guest complaints
✔ 24/7 scalable support across Australia
✔ Zero downtime during mobilisations
✔ Real-time tracking and quality assurance
✔ No service gaps

“IHS mobilised within 48 hours and gave us the professionalism and visibility we were missing. We know they're always there when we need them most." — Hotel Operations Manager, Sydney

Experience the Confidence of Real Partnership

With IHS, every clean, every room, every shift counts, because your reputation is always on the line. And so is ours.

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