WHY ATTEND?

The Biggest Hotel Industry Gathering, The Best Products and Solutions

 

NoVacancy is where our $18 billion industry gathers as a community to discover, explore and experience the trends shaping the future of our business.


Immerse yourself in two full days of thought-provoking ways to win.

Demo, touch, hear and unearth the strategies that will change the way you deliver better guest experience and better profits.

Change is Already Here. Are You Ready?

 

Dazzle Your Guests

From personalisation through the entire booking and stay process to in-room experience and your dining offering, guests are demanding perfect touch points end-to-end and are hungry for opportunities to amplify their experiences. Meet the suppliers who can help.

 

Evaluate Technology Solutions

We’ve got it all. From robots & AI to the hottest AV streaming services, from guest communication platforms to back office revenue and marketing software, mobile entry and everything in between. See what’s possible.

 

Sustainability & Energy Efficiency

Owners are demanding optimal performance from their assets. Energy costs are on the rise and sustainability has become an operational mandate. Uncover new strategies and meet the minds behind the hottest fixes.

 

The Direct Booking Battle

The dependency on OTAs remains one of the most talked-to issues today. Sharpen your toolkit and expand your arsenal with sessions and vendors dedicated to helping you take back more control of your distribution mix. Improve your digital competency!

 

Time to Refresh & Refurb

New hotels coming to market and the surge of Airbnb is forcing operators of all sizes to deliver a modern and relevant experience to guests which is seeing a surge in refurb projects. Meet the suppliers who can assist.

 

Record Development Pipeline

With a projected 45,000 new rooms in the development pipeline, inbound tourism numbers on the increase and ADR strong in most markets, it’s a good time to be in the accommodation sector. Watch them grow!

 

Hotel Technology Summit

Technology is more than a buzz word. How do you embrace the right solutions for your property while avoiding fads and hype? Hear from industry experts to help you navigate voice, AI, VR, robots, 5G, the connected room, IoT and much more.

 

Sustainable Hotel Summit

Owners, guests and the environment are demanding more from us! This summit uncovers how to implement sustainability initiatives that reduce costs, improve operating efficiency and deliver better corporate social responsibility for your property.

 

Hotel Marketing Summit

Customer expectations are on the rise, and reaching and capturing the attention of prospective guests getting harder. Learn from marketing gurus who’ll share expertise, hot tips and big ideas to drive your marketing strategy from mediocre to mastermind.

 

Hotel Leaders Summit

This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon and how they’re strategising accordingly.

 

Future Leaders Summit

This engaging summit combines the perspectives of senior management (with 15+ years of experience) with those of junior team members (6 months to 14 years of experience), offering a unique platform for knowledge exchange and leadership development. Attendees will explore key themes such as emotional intelligence, leading by example, vulnerability, and visibility through insightful panel discussions. The event will also feature a speed-networking session, where future leaders connect with experienced professionals in an interactive workshop format, creating the perfect environment for sharing ideas and experiences in a dynamic setting.

 

Revenue + Distribution Summit

Come with challenges, leave with solutions. A curated program specifically for revenue and distribution professionals juggling channel costs, revenue leakage, shifting customer journeys, and a changing distribution landscape that includes voice, AI, VR and AR!

 

Small Hotelier Summit

A one-day, learning event dedicated to owner operators responsible for ‘doing it all’. Get blueprint tactics to drive more direct bookings, navigate the OTAs, drive higher occupancy, manage guest expectations and ultimately boost your bottom line.

 

People & Culture Summit

As the industry continues to evolve and adapt to new challenges, it becomes increasingly clear that the well-being of our most valuable asset - our employees - is paramount. Accommodation professionals often face unique pressures and stressors, from managing guest expectations to maintaining high service standards. This summit aims to provide a platform for open discussions, innovative solutions, and actionable strategies to prioritize mental well-being in our workplaces.

 

Design Talks

Created for those who lead or contribute to the style and design of their properties, the program brings together the most influential and innovative voices in the industry ready to share their vision, thought process, case studies and approaches to astounding hospitality design.

Sponsors & Exhibitors

 

  • Platinum Sponsor

    Amadeus Hospitality Americas, Inc. at NoVacancy 2025

    Startup

    FreeGuides at NoVacancy 2025
  • Platinum Sponsor

    Pudu Robotics at NoVacancy 2025

    Platinum Sponsor

    SiLANT at NoVacancy 2025
  • Gold Sponsor

    Agilysys at NoVacancy 2025

    Gold Sponsor

    Canary Technologies at NoVacancy 2025
  • Gold Sponsor

    IDeaS Revenue Solutions at NoVacancy 2025

    Gold Sponsor

    Montague at NoVacancy 2025
  • Gold Sponsor

    Oracle Hospitality at NoVacancy 2025

    Gold Sponsor

    SiteMinder at NoVacancy 2025
  • Gold Sponsor

    XPS at NoVacancy 2025

    Silver Sponsor

    Buzz Products at NoVacancy 2025
  • Silver Sponsor

    Cendyn at NoVacancy 2025

    Silver Sponsor

    Expedia, Inc. at NoVacancy 2025
  • Silver Sponsor

    Flow Power at NoVacancy 2025

    Silver Sponsor

    Liveport Australia at NoVacancy 2025
  • Silver Sponsor

    STRIPE at NoVacancy 2025

    Silver Sponsor

    Talk Agency at NoVacancy 2025
  • Silver Sponsor

    TRIPLESEAT FOR HOTELS at NoVacancy 2025

    Silver Sponsor

    FutureLog at NoVacancy 2025

Speakers

 

  • Adrian Williams at NoVacancy 2026
    Adrian Williams
    Chief Operating Officer
    Accor
    Sarah Derry at NoVacancy 2026
    Sarah Derry
    Group Chief People Officer Group
    The Star Entertainment Group
  • Karen Jones at NoVacancy 2026
    Karen Jones
    CEO
    Destination NSW
    Grant Alchin at NoVacancy 2026
    Grant Alchin
    Chief Operating Officer
    Trilogy Hotels
  • Nicole Downs at NoVacancy 2026
    Nicole Downs
    Group Director of People & Performance Hong Kong, AU & Indonesia
    Ovolo Group Limited
    Vivian Zhang at NoVacancy 2026
    Vivian Zhang
    Director of Human Resources
    Capella Sydney
  • Matthew Burke at NoVacancy 2026
    Matthew Burke
    Regional Director APAC ex China
    STR
    Michael Klim at NoVacancy 2026
    Michael Klim
    Olympian
    Olympian
  • Gemma McCourt at NoVacancy 2026
    Gemma McCourt
    COO
    Mandala Hotels and Resorts
    Yvette Thompson at NoVacancy 2026
    Yvette Thompson
    GM - Sales & Marketing ANZ
    Intrepid Travel
  • Ben Creek at NoVacancy 2026
    Ben Creek
    Director of Food & Beverage, Pacific
    Accor
    John Zeckendorf at NoVacancy 2026
    John Zeckendorf
    Principal
    Mandala Hospitality Group
  • Alex Carlton at NoVacancy 2026
    Alex Carlton
    Journalist
    Gourmet Traveller
    Scott Boyes at NoVacancy 2026
    Scott Boyes
    CEO
    Trilogy Hotels
  • Sofia Geraghty at NoVacancy 2026
    Sofia Geraghty
    Deputy Editor
    Travel Weekly
    Caspar P. Schmidt at NoVacancy 2026
    Caspar P. Schmidt
    Managing Director
    QCC Collection Group
  • Scott Bear at NoVacancy 2026
    Scott Bear
    Lead Committee Member
    Young Hotel Leaders
    Jimmy Bradey at NoVacancy 2026
    Jimmy Bradey
    Owner Operator
    Liquid and Larder
  • Peter Chapman at NoVacancy 2026
    Peter Chapman
    Group Manager - Marketing and Sales
    Reflections Holiday Parks
    Danelle Ayers at NoVacancy 2026
    Danelle Ayers
    Founder & Director
    Studio Moda
  • Rhys Dunn at NoVacancy 2026
    Rhys Dunn
    Director Of Revenue
    Swissotel Sydney
    David Brook at NoVacancy 2026
    David Brook
    General Manager
    Paradise Resort Gold Coast
  • Ian Cheah at NoVacancy 2026
    Ian Cheah
    Director, Sales
    PayPal
    Stephen Hollow at NoVacancy 2026
    Stephen Hollow
    GM
    QT Sydney
  • Katie Cage at NoVacancy 2026
    Katie Cage
    Director, Loyalty & Marketing
    Choice Hotels
    Amanda Campbell Browne at NoVacancy 2026
    Amanda Campbell Browne
    Director of Revenue
    Sofitel Sydney Darling Harbour
  • Rowena Carter at NoVacancy 2026
    Rowena Carter
    Regional Director of People & Culture
    Four Seasons Hotels and Resorts
    Juliet Ashworth at NoVacancy 2026
    Juliet Ashworth
    Creative Director
    CHADA
  • Oliver Corrin at NoVacancy 2026
    Oliver Corrin
    Creative Director | Strategy & Branding
    EDG Hospitality Design + Branding
    James Clark at NoVacancy 2026
    James Clark
    General Manager
    Ovolo Woolloomooloo
  • Brian Collins at NoVacancy 2026
    Brian Collins
    Director of Sales, Enterprise | Hospitality
    Amadeus Hospitality Americas, Inc.
    Stephen Cossetto at NoVacancy 2026
    Stephen Cossetto
    General Manager
    Mercure Sydney Blacktown
  • James Cowlishaw at NoVacancy 2026
    James Cowlishaw
    Channel Partnership Sales Manager
    PayPal
    Craig Dennington at NoVacancy 2026
    Craig Dennington
    Sales Director, ANZ
    Agilysys
  • Lisa Gallagher at NoVacancy 2026
    Lisa Gallagher
    Revenue Manager
    ALH HOTELS
    Andy Dharmani at NoVacancy 2026
    Andy Dharmani
    CTO & Co_Founder
    Myma.ai
  • Jana Doebbert at NoVacancy 2026
    Jana Doebbert
    Manager
    Amadeus
    Belinda Cendron at NoVacancy 2026
    Belinda Cendron
    Interior Stylist
    Sourceress Interiors & Styling
  • Jackie Douglas at NoVacancy 2026
    Jackie Douglas
    President
    HSMAI - Asia Pacific
    Charlotte Freeman-Hall at NoVacancy 2026
    Charlotte Freeman-Hall
    Journalist
    Travel Weekly
  • Emma Nedov at NoVacancy 2026
    Emma Nedov
    Olympian
    Olympian
    Mike Evans at NoVacancy 2026
    Mike Evans
    Travel Intelligence Specialist
    Amadeus
  • Ren Fernando at NoVacancy 2026
    Ren Fernando
    Co-Founder
    ReLove
    Gianluca Ferrari at NoVacancy 2026
    Gianluca Ferrari
    Marketing Specialist
    Technogym Australia Pty Ltd
  • Jessica James at NoVacancy 2026
    Jessica James
    General Manager
    QT Hotels & Resorts
    Mundanara Bayles at NoVacancy 2026
    Mundanara Bayles
    Managing Director and Co-Founder
    BlackCard
  • Paul Fischmann at NoVacancy 2026
    Paul Fischmann
    Entrepreneur
    8Hotels
    Adam Britton at NoVacancy 2026
    Adam Britton
    Project Director
    Mews Systems LTD (UK)
  • Lachlan Garrett at NoVacancy 2026
    Lachlan Garrett
    Sales Manager
    W Sydney
    Natalie Godward at NoVacancy 2026
    Natalie Godward
    CEO NSW Tourism Association
    Quality Tourism Framework
  • James Goodwin at NoVacancy 2026
    James Goodwin
    CEO
    Accommodation Australia
    Scott Griffin at NoVacancy 2026
    Scott Griffin
    Commercial Analyst
    Hyatt Regency Sydney
  • Lachlan Harris at NoVacancy 2026
    Lachlan Harris
    Group Director of Commercial
    La Vie Hotels & Resorts
    Dan Ciocoiu-Muntiu at NoVacancy 2026
    Dan Ciocoiu-Muntiu
    Head of Travel Media
    Amadeus Hospitality Americas, Inc.
  • Joshua Hunt at NoVacancy 2026
    Joshua Hunt
    Co-Founder l CMO
    Drifter
    Andrew Hewitt at NoVacancy 2026
    Andrew Hewitt
    Group Manager
    Rambla Group
  • Ozge Fettahlioglu at NoVacancy 2026
    Ozge Fettahlioglu
    Managing Director
    Cocoplum Wellness Design
    Moana Heal at NoVacancy 2026
    Moana Heal
    Principal Solution Engineer, Hospitality JAPAC
    Oracle Corporation Australia
  • Nicholas Hurley at NoVacancy 2026
    Nicholas Hurley
    Managing Director
    Veritasus Consulting
    Mia Bronotte at NoVacancy 2026
    Mia Bronotte
    Alumni Engagement Manager
    Torrens University
  • Janette Illingsworth at NoVacancy 2026
    Janette Illingsworth
    CEO
    Worth Coaching
    Cooper Jitts at NoVacancy 2026
    Cooper Jitts
    Founder
    Talk Agency
  • Malcolm Hazelton at NoVacancy 2026
    Malcolm Hazelton
    Director of Sales - New Zealand & South Pacific | Hospitality
    Amadeus
    Rachel Jones at NoVacancy 2026
    Rachel Jones
    Co-Founder & Director
    Helm
  • Melissa Kalan at NoVacancy 2026
    Melissa Kalan
    Commercial Director
    DOMA Hotels
    Bert Goethals at NoVacancy 2026
    Bert Goethals
    Website, Booking Engine and CRM Specialist
    Amadeus
  • Rudy Kalele at NoVacancy 2026
    Rudy Kalele
    Director of Revenue and Distribution
    Iconic Hotels by Geocon
    Ravinder Kalvakuntla at NoVacancy 2026
    Ravinder Kalvakuntla
    Prompt Hospitality Tech
    Prompt Hospitality Tech
  • Darren Karshagen at NoVacancy 2026
    Darren Karshagen
    Senior Director
    Expedia Group
    Mehwish Kazim at NoVacancy 2026
    Mehwish Kazim
    Founder & Design Director
    MK Atelier
  • Elissa Keenan at NoVacancy 2026
    Elissa Keenan
    CEO
    Ecotourism Australia
    Joe Kiernan at NoVacancy 2026
    Joe Kiernan
    APAC Director
    Mews Systems LTD (UK)
  • Rebecca King at NoVacancy 2026
    Rebecca King
    Creative Director and Interior Designer
    Antica Projects
    Helen Kuo at NoVacancy 2026
    Helen Kuo
    Partner
    FK Architects
  • Dale Lawrence at NoVacancy 2026
    Dale Lawrence
    Director
    The Hotel Help Collective
    Yoomi Lee at NoVacancy 2026
    Yoomi Lee
    Director of Sales
    W Sydney
  • Gareth Long at NoVacancy 2026
    Gareth Long
    Head of Asset Management
    Axsia HTL
    Stephanie Lopesi at NoVacancy 2026
    Stephanie Lopesi
    Regional Head of HR, Australasia
    Hilton
  • David Stubbs at NoVacancy 2026
    David Stubbs
    Owner
    The Berry View
    Timo Lorenzen at NoVacancy 2026
    Timo Lorenzen
    General Manager
    lyf Bondi Junction Sydney
  • Kirsty Ludbrook at NoVacancy 2026
    Kirsty Ludbrook
    Creative Director, Branding
    Ludbrook Agency
    David Madden at NoVacancy 2026
    David Madden
    Founder
    MBM Australia
  • Elena Martiniuc at NoVacancy 2026
    Elena Martiniuc
    Director of Business Development
    Mandala Hotels and Resorts
    Tamie Matthews at NoVacancy 2026
    Tamie Matthews
    CEO + Founder
    RevenYou
  • Alan Mc Mahon at NoVacancy 2026
    Alan Mc Mahon
    Director
    MAC Design Studio
    Cushla McFadden at NoVacancy 2026
    Cushla McFadden
    Director
    Tom Mark Henry
  • Shaishav Mehta at NoVacancy 2026
    Shaishav Mehta
    Development Executive
    BWH Hotels
    Teigan Nash at NoVacancy 2026
    Teigan Nash
    The Great Outdoors - TV Presenter
    Seven Network
  • Justin Newton at NoVacancy 2026
    Justin Newton
    Director
    House Made Hospitality
    Julie Ockerby at NoVacancy 2026
    Julie Ockerby
    Director, Client Relationships & Strategy
    WMK Architecture
  • Simon Pawson at NoVacancy 2026
    Simon Pawson
    Associate Dean
    Blue Mountains International Hotel Management School
    Amelia Perez at NoVacancy 2026
    Amelia Perez
    Development Manager
    Hilton
  • Guy Peterson at NoVacancy 2026
    Guy Peterson
    CEO
    Redhill Hospitality
    Erin Pickering at NoVacancy 2026
    Erin Pickering
    Managing Director
    Holystone
  • Dominic Pinto at NoVacancy 2026
    Dominic Pinto
    Director of Sales
    Oracle Hospitality
    Haley Purdon at NoVacancy 2026
    Haley Purdon
    Director, Market Management, New Zealand & Pacific Island
    Expedia Group
  • Jessica Sykes at NoVacancy 2026
    Jessica Sykes
    Head of Hotels
    The Star Gold Coast
    Tynan Reeves at NoVacancy 2026
    Tynan Reeves
    Digital Marketing Manager
    Salter Brothers Hospitality
  • Diana Rico-Roa at NoVacancy 2026
    Diana Rico-Roa
    Director
    ESG PLUS
    Caspar Tresidder at NoVacancy 2026
    Caspar Tresidder
    Owner Operator
    The Hillcrest Motel - Merimbula
  • Matty Roberts at NoVacancy 2026
    Matty Roberts
    Executive Director
    The Holidayist Group
    Brett Salter at NoVacancy 2026
    Brett Salter
    Head of Accommodation
    ALH HOTELS
  • Ben Salter at NoVacancy 2026
    Ben Salter
    Director of Distribution & Systems
    Trilogy Hotels
    Nick Sanders at NoVacancy 2026
    Nick Sanders
    Senior Manager, Field Marketing
    Marriott International
  • Jerry Schwartz at NoVacancy 2026
    Jerry Schwartz
    Director
    Schwartz Family Co
    Penny Spencer at NoVacancy 2026
    Penny Spencer
    Chair and Director
    TIME (Travel Industry Mentor Experience)
  • Ben Stammer at NoVacancy 2026
    Ben Stammer
    Co-Founder
    ReLove
    Su-Lin Tan at NoVacancy 2026
    Su-Lin Tan
    Senior Reporter
    Green Street News: Australia
  • Tom Reed at NoVacancy 2026
    Tom Reed
    Business Development Manager
    Pan Pacific Hotels Group
    Jennifer Ngu at NoVacancy 2026
    Jennifer Ngu
    Founder & Creative Director
    Kahlo Collective
  • Kirsten Stanisich at NoVacancy 2026
    Kirsten Stanisich
    Director
    Richards Stanisich
    Emily Stephens at NoVacancy 2026
    Emily Stephens
    Founder
    The Accommodation Project
  • Jane Langof at NoVacancy 2026
    Jane Langof
    Feng Shui Master
    Feng Shui Concepts
    David Sude at NoVacancy 2026
    David Sude
    GM QT Hotels and Resorts
    QT Hotels & Resorts
  • Callie van der Merwe at NoVacancy 2026
    Callie van der Merwe
    CEO
    COOOP.co
    Alicia Szerszyn at NoVacancy 2026
    Alicia Szerszyn
    Sales and Marketing Manager
    Paradise Resort Gold Coast
  • Peter Thomas at NoVacancy 2026
    Peter Thomas
    Chief Marketing & Product Officer
    Smartpay
    David Thompson at NoVacancy 2026
    David Thompson
    CEO & Co - Founder
    Myma.ai
  • Andrew Turner at NoVacancy 2026
    Andrew Turner
    Group GM Technology & Digital
    EVT
    Patrick van der Wardt at NoVacancy 2026
    Patrick van der Wardt
    Principal Advisor
    The Hotel IT Guy
  • Anna Verghese at NoVacancy 2026
    Anna Verghese
    Founding Director
    Cerulean
    Samuel Vivas Imparato at NoVacancy 2026
    Samuel Vivas Imparato
    Lecturer
    Torrens University
  • Sonny Vrebac at NoVacancy 2026
    Sonny Vrebac
    Company Director
    Bubbletent Australia
    Kelley Wacher at NoVacancy 2026
    Kelley Wacher
    Executive Coach & Facilitator
    Corporate Magic
  • Yiwei Wang at NoVacancy 2026
    Yiwei Wang
    Senior Regional Manager, Business Development APAC
    Expedia Group
    Tracey Wiles at NoVacancy 2026
    Tracey Wiles
    Principal and Regional Interior Design Leader
    Woods Bagot
  • Jorn Wisselink at NoVacancy 2026
    Jorn Wisselink
    CEO
    Wildaroo
    Rachel Wood at NoVacancy 2026
    Rachel Wood
    Senior Sales Manager
    W Hotels
  • Nana Aryee at NoVacancy 2026
    Nana Aryee
    Program Director
    Global GreenTag International
    Troy Andronicos at NoVacancy 2026
    Troy Andronicos
    Associate
    Woods Bagot
  • Mary Haddock-Staniland at NoVacancy 2026
    Mary Haddock-Staniland
    Chief Organisation Enablement Officer (COEO)
    Burnett Foundation Aotearoa
    Charlie Pridham at NoVacancy 2026
    Charlie Pridham
    Director | Client Relations
    Dezign
  • Brian Steel at NoVacancy 2026
    Brian Steel
    ex Global Head of Training and Development
    Seagrass Boutique Hospitality Group
    Dary Milani at NoVacancy 2026
    Dary Milani
    Co-Founder
    Hunter Education Group
  • Julia Farleigh at NoVacancy 2026
    Julia Farleigh
    Designer
    Woods Bagot
    Frank Pitsikalis at NoVacancy 2026
    Frank Pitsikalis
    SVP & Chief Marketing Officer
    Agilysys
  • Trevor Rawnsley at NoVacancy 2026
    Trevor Rawnsley
    CEO
    Australian Resident Accommodation Managers Association (ARAMA)
    Stacey Ashley at NoVacancy 2026
    Stacey Ashley
    CEO
    Stacey Ashley
  • Cass Champion at NoVacancy 2026
    Cass Champion
    Founder
    My First Job
    Kritty Ghosh at NoVacancy 2026
    Kritty Ghosh
    University Lecturer
    Torrens University Australia
  • Lynda Ugarte-Carral at NoVacancy 2026
    Lynda Ugarte-Carral
    Non Executive Director (Independent)
    Service and Creative Skills Australia (SaCSA)
    Matthew Hann at NoVacancy 2026
    Matthew Hann
    Senior Marketing Manager
    Reflections Holiday Parks
  • Sharon Windsor at NoVacancy 2026
    Sharon Windsor
    Founder
    Indigiearth
    Felicia Mariani at NoVacancy 2026
    Felicia Mariani
    Non Executive Director
    Melbourne Food & Wine
  • Patrick Andres at NoVacancy 2026
    Patrick Andres
    Regional Vice-President Hotels Asia-Pacific - Oracle Hospitality
    Oracle
    Sundip Mace at NoVacancy 2026
    Sundip Mace
    Owner & Advisor
    Sun Maison
  • Julianne Bagnato at NoVacancy 2026
    Julianne Bagnato
    Co-Founder, Operations Manager
    Brae - Restaurant & Accommodation
    Rebecca Griffiths at NoVacancy 2026
    Rebecca Griffiths
    Director of Digital Marketing
    Drifter
  • Paul Hewett at NoVacancy 2026
    Paul Hewett
    CEO
    In Marketing We Trust
    Kylie Lukic at NoVacancy 2026
    Kylie Lukic
    Group General Manager
    Equeva Hotel Group
  • Mel Porter at NoVacancy 2026
    Mel Porter
    General Manager
    Porters Plainland Hotel
    Liam Wallis at NoVacancy 2026
    Liam Wallis
    Founder & Managing Director, Head of Projects
    HIP V. HYPE

Where & When

ICC Sydney Exhibition Centre
Darling Harbour, Sydney

Wednesday 23 September 2026
Thursday 24 September 2026
Open 9:00am – 5pm daily

 

Contacts

Sponsorship Enquiries
Matthew.Gatfield@terrapinn.com

 

Speaking Enquiries
Katarina.Mesarovich@terrapinn.com

 

Marketing Enquiries
Sasha.Dutt @terrapinn.com