The Biggest Hotel Industry Gathering, The Best Products and Solutions


NoVacancy is where our $18 billion industry gathers as a community to discover, explore and experience the trends shaping the future of our business.

Immerse yourself in two full days of thought-provoking ways to win.

Demo, touch, hear and unearth the strategies that will change the way you deliver better guest experience and better profits.

Change is Already Here. Are You Ready?


Dazzle Your Guests

From personalisation through the entire booking and stay process to in-room experience and your dining offering, guests are demanding perfect touch points end-to-end and are hungry for opportunities to amplify their experiences. Meet the suppliers who can help.


Evaluate Technology Solutions

We’ve got it all. From robots & AI to the hottest AV streaming services, from guest communication platforms to back office revenue and marketing software, mobile entry and everything in between. See what’s possible.


Sustainability & Energy Efficiency

Owners are demanding optimal performance from their assets. Energy costs are on the rise and sustainability has become an operational mandate. Uncover new strategies and meet the minds behind the hottest fixes.


The Direct Booking Battle

The dependency on OTAs remains one of the most talked-to issues today. Sharpen your toolkit and expand your arsenal with sessions and vendors dedicated to helping you take back more control of your distribution mix. Improve your digital competency!


Time to Refresh & Refurb

New hotels coming to market and the surge of Airbnb is forcing operators of all sizes to deliver a modern and relevant experience to guests which is seeing a surge in refurb projects. Meet the suppliers who can assist.


Record Development Pipeline

With a projected 45,000 new rooms in the development pipeline, inbound tourism numbers on the increase and ADR strong in most markets, it’s a good time to be in the accommodation sector. Watch them grow!


Hotel Technology Summit

Technology is more than a buzz word. How do you embrace the right solutions for your property while avoiding fads and hype? Hear from industry experts to help you navigate voice, AI, VR, robots, 5G, the connected room, IoT and much more.


Sustainable Hotel Summit

Owners, guests and the environment are demanding more from us! This summit uncovers how to implement sustainability initiatives that reduce costs, improve operating efficiency and deliver better corporate social responsibility for your property.


Hotel Marketing Summit

Customer expectations are on the rise, and reaching and capturing the attention of prospective guests getting harder. Learn from marketing gurus who’ll share expertise, hot tips and big ideas to drive your marketing strategy from mediocre to mastermind.


Hotel Leaders Summit

This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon and how they’re strategising accordingly.


Revenue + Distribution Summit

Come with challenges, leave with solutions. A curated program specifically for revenue and distribution professionals juggling channel costs, revenue leakage, shifting customer journeys, and a changing distribution landscape that includes voice, AI, VR and AR!


Small Hotelier Summit

A one-day, learning event dedicated to owner operators responsible for ‘doing it all’. Get blueprint tactics to drive more direct bookings, navigate the OTAs, drive higher occupancy, manage guest expectations and ultimately boost your bottom line.


Design Talks

Created for those who lead or contribute to the style and design of their properties, the program brings together the most influential and innovative voices in the industry ready to share their vision, thought process, case studies and approaches to astounding hospitality design.

Where & When

ICC Sydney Exhibition Centre
Darling Harbour, Sydney

Wednesday 18 September 2024
Thursday 19 September 2024
Open 10am – 5pm daily



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