WHY ATTEND?

Hotel Technology Summit

Technology is more than a buzz word. How do you embrace the right solutions for your property while avoiding fads and hype? Hear from industry experts to help you navigate voice, AI, VR, robots, 5G, the connected room, IoT and much more.

Sustainable Hotel Summit

Owners, guests and the environment are demanding more from us! This summit uncovers how to implement sustainability initiatives that reduce costs, improve operating efficiency and deliver better corporate social responsibility for your property.

Hotel Marketing Summit

Customer expectations are on the rise, and reaching and capturing the attention of prospective guests getting harder. Learn from marketing gurus who’ll share expertise, hot tips and big ideas to drive your marketing strategy from mediocre to mastermind.

Hotel Leaders Summit

This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon and how they’re strategising accordingly.

Future Leaders Summit

This engaging summit combines the perspectives of senior management (with 15+ years of experience) with those of junior team members (6 months to 14 years of experience), offering a unique platform for knowledge exchange and leadership development. Attendees will explore key themes such as emotional intelligence, leading by example, vulnerability, and visibility through insightful panel discussions. The event will also feature a speed-networking session, where future leaders connect with experienced professionals in an interactive workshop format, creating the perfect environment for sharing ideas and experiences in a dynamic setting.

Revenue + Distribution Summit

Come with challenges, leave with solutions. A curated program specifically for revenue and distribution professionals juggling channel costs, revenue leakage, shifting customer journeys, and a changing distribution landscape that includes voice, AI, VR and AR!

Small Hotelier Summit

A one-day, learning event dedicated to owner operators responsible for ‘doing it all’. Get blueprint tactics to drive more direct bookings, navigate the OTAs, drive higher occupancy, manage guest expectations and ultimately boost your bottom line.

People & Culture Summit

As the industry continues to evolve and adapt to new challenges, it becomes increasingly clear that the well-being of our most valuable asset - our employees - is paramount. Accommodation professionals often face unique pressures and stressors, from managing guest expectations to maintaining high service standards. This summit aims to provide a platform for open discussions, innovative solutions, and actionable strategies to prioritize mental well-being in our workplaces.

Design Talks

Created for those who lead or contribute to the style and design of their properties, the program brings together the most influential and innovative voices in the industry ready to share their vision, thought process, case studies and approaches to astounding hospitality design.