chatlyn GmbH

Gold Sponsor

chatlyn – AI Guest Communication for Modern Hospitality

chatlyn is the all-in-one AI platform that helps hotels, resorts, and vacation rentals manage every guest conversation from one place. With a unified inbox, powerful AI assistants, and seamless PMS integrations, chatlyn makes communication faster, easier, and more personalized.

What chatlyn delivers

• Omnichannel Inbox: WhatsApp, SMS, email, webchat, Instagram, Facebook Messenger, Booking.com, Airbnb, and more — all in one view.

• AI Assistant Suite: Automated replies, 24/7 AI chatbot, email drafting, review responses, and a multilingual virtual concierge.

• AI Visual Webchat: An intelligent, interactive website assistant that boosts conversions.

• WhatsApp Newsletters: High-impact messaging with up to 98% open rates.

• Automation Studio: Build personalized guest journeys and streamline operations.

• PMS Integrations & Mobile Apps: Connect your systems and manage conversations on the go.

chatlyn helps hospitality brands respond instantly, improve guest satisfaction, and unlock new revenue opportunities — all while keeping the human touch at the center of the experience.