Ragu Mantatikar | Lead AI Transformation Manager
Entry Education

As an AI Transformation Lead, I combine deep expertise in IT service management and project delivery with advanced capabilities in AI, automation, and conversational bots to accelerate digital transformation. With over 25 years in the IT industry, I have successfully led initiatives that integrate intelligent automation and AI-driven solutions, improving operational efficiency, enhancing customer experiences, and driving measurable business outcomes. My track record includes designing and deploying scalable automation frameworks and AI-powered platforms that empower organizations to innovate and stay competitive in a rapidly evolving digital landscape I hold multiple certifications in ITIL, Agile Scrum, and Prince2, demonstrating my commitment to continuous learning and professional development. I have successfully implemented ServiceNow modules, managed technical delivery program management, and led ITSM maturity transformation. I am passionate about collaborating with cross-functional teams, managing change, and driving business outcomes through technology.