VIP Conference Day 1
Registration & welcome refreshments
Chair's opening remarks
Big Picture
09:00
Re-imagining aviation: Trends that will change air travel forever
- Airlines as a lifestyle management platform
- Personalisation and information – just for you
- The complete self-service airport – simple
- Predictive analytics and how to use them
- Apps that do everything
- Disruption in the aviation space
09:20
Opportunities in the future of airports
- Are airport cities the future?
- Airport operators as entrepreneurs
- Embracing a commercial mind-set
- Effective stakeholder management
- The importance of customer-centricity
- What it means to be a smart airport
09:40
Overview of key economic challenges facing Africa in 2015 and beyond
• Africa and SA’s overall economic performance
• Constraints on economic growth across the continent
• Outlook for the world economy and its impact on Africa
• Trends in global oil prices and other key international commodity prices
• Constraints on economic growth across the continent
• Outlook for the world economy and its impact on Africa
• Trends in global oil prices and other key international commodity prices
Expo opening, morning refreshments, networking and exhibition viewing
Speed networking
SAFETY & SUSTAINABILITY
PASSENGER EXPERIENCE
Aviation
11:00Aviation safety and efficient performance in Africa
• Using jet tracking systems to improve safety
• Theory, investigation, and categorization of flight failures
• Regulation, education, and training
Ms Boni Dibate, Director Africa Affairs, Canso
Airports
11:00How to ensure the ultimate passenger experience
• Collaboration between airports and airlines
• Data and better business intelligence
• Contextual technology
• Communication for the always connected passenger
• Airport interaction
• Data and better business intelligence
• Contextual technology
• Communication for the always connected passenger
• Airport interaction
Aviation
11:30Making aviation sustainable in Africa
• Sustainable aviation fuels
• Potential carbon emission reductions
• Stakeholder involvement
• Developing a pan-African sustainability strategy
• Potential carbon emission reductions
• Stakeholder involvement
• Developing a pan-African sustainability strategy
Airports
11:30How Big Data will transform airport operations and experience
• Using Big Data and predictive analytics in airport management
• Customer engagement, personalisation and new experiences
• Information to build revenue opportunities
• Optimising resource utilisation
• Overcoming legacy systems and integration issues
• Customer engagement, personalisation and new experiences
• Information to build revenue opportunities
• Optimising resource utilisation
• Overcoming legacy systems and integration issues
Mr Bongani Lukhele, Director Airports, Swaziland Civil Aviation Authority
Roundtable Sessions
12:00
Adapting your business models to a dynamic business environment
Rfanyu Nowel Ngala, Commercial Director, ASKY Airline
12:00
Air cargo opportunities and challenges in Africa
Mr Vincent Banda, Africa Director, Bid Air Cargo
12:00
Are low cost carriers the next chapter for Africa?
12:00
How African airlines can optimize their sales and distribution strategies through a low cost GDS
12:00
How to select the right retailer combination for your airport
12:00
Improving uptake of multichannel customer service
12:00
Innovative & cost-effective distribution strategies
12:00
Should all airports have hub aspirations?
Mr Eric Hespeel, Director Regional Development, ECair
Lunch, networking and exhibition viewing
ROUTES AND REGIONS
DEVELOPMENT AND INVESTMENT
Aviation
14:00Panel discussion: New route opportunities
• Market dynamics and economics
• Incentives and regional economic development
• When to expand with new international routes
• Incentives and regional economic development
• When to expand with new international routes
Mr Martin Chemhere, Media & PR Manager, Skywise Airline
Mr Edmund Makona, Chief Executive Officer, Air Zimbabwe
Airports
14:00Airport development and investment in Africa
• Keeping up with a rapidly growing industry
• IT systems and infrastructure investment
• Improving quality of service
• Building for the future
• Rise of a new traveller
• IT systems and infrastructure investment
• Improving quality of service
• Building for the future
• Rise of a new traveller
Mr Ibrahim Abdulsalam, Managing Director, Nigeria Airspace Management Agency
Airports
14:30The airport development and economic growth nexus
• Infrastructure-based development
• Economic growth & urbanisation
• Economic growth & urbanisation
Aviation
14:40What airports can do to promote route development
• Support partnership agreements
• Solutions for risk sharing and route joint ventures
• Solutions for risk sharing and route joint ventures
Roundtable Sessions
15:00
A stable aviation sector grows Africa’s tourism
15:00
Brand building for airlines and airports
15:00
Impact of accurate meteorological data use
15:00
Improving the passenger processing experience
15:00
The keys to successful revenue optimization in Africa’s commercial aviation scene
15:00
The science of developing a viable airport master plan
15:00
Traffic development strategies for Africa
15:00
Wi-Fi infrastructure: on-board and on-ground
Afternoon refreshments, networking and exhibition viewing
BUSINESS MODELS
16:20
Developing the right African aviation business model
• Airline business model transformation
• Evolution from low cost to hybrid
• Value of code share for LCC’s
• Assessment of partnership between MN and KQ
• Evolution from low cost to hybrid
• Value of code share for LCC’s
• Assessment of partnership between MN and KQ
16:40
Lufthansa Group in Africa – the way forward
• New routes
• Partnerships & alliances
• Market development
• Strategy & implementation
• Partnerships & alliances
• Market development
• Strategy & implementation
Chair’s closing remarks
Networking party
last published: 24/Jun/15 14:56 GMT
