HotelBuddy offers a web-based guest self-service platform that helps hotels digitalize their guest journey without requiring app downloads. Guests can check in and out online in just a few minutes and access their rooms with secure digital keys compatible with existing lock systems.
The platform boosts revenue through upselling opportunities like room upgrades and additional services via an integrated webshop. It also facilitates real-time communication between guests and the hotel through a two-way chat. HotelBuddy automates payments and integrates seamlessly with popular PMS systems like Oracle Opera, Infor, Hotsoft, HotelTime and MEWS.
Hotels can choose flexible packages, including a free Lite version for properties without PMS integration. Overall, HotelBuddy enhances guest satisfaction, reduces front desk workload, and increases operational efficiency.