HiJiffy, founded in 2016, provides conversational AI solutions to improve guest communication in the hospitality industry. Its award-winning Guest Communications Hub automates interactions, increases direct bookings, and streamlines hotel operations. With AI-powered multilingual chatbots, automated FAQs, digital check-ins, and personalised upselling, hotels ensure a smooth experience throughout the guest journey.
Driven by its in-house AI, Aplysia, HiJiffy leverages advanced natural language processing, generative AI, large language models, and sentiment analysis. The solution integrates with 100+ hotel management systems and channels, including social media, messaging apps, and OTAs.