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CONFERENCE AGENDA

กำหนดการประชุมสัมมนา

Bangkok, 18 - 19 November 2025

Schedule

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Nov 188:45
Conference pass

Organiser's Welcome Address

Keynotes
Paul Clark, Managing Director, Asia, Terrapinn
Nov 189:15
Conference pass

Opening Keynote Panel: Hotel 2030: What does tomorrow’s customer want and how can we deliver it?

Keynotes
Craig Bond, Senior Vice President - Head of Operations, Pan Pacific Hotel Group
Gaurang Jhunjhnuwala, Group CEO, Naumi Group
Emilie Couton, Chief Executive Officer, Accor Plus
Nov 1811:00
Conference pass

Adapting to thrive: Top travel trends and how to monetise them

Day 1: Hotel Leaders
Branavan Aruljothi, Area Manager - Mekong, Booking.com
Nov 1811:00
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Brand consistency vs local flair: Balancing design priorities

Day 1: Design & Refurbishment
Nov 1811:00
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No more silos: Working with marketing to unlock profitability

Day 1: Revenue Management & Distribution
Ritwik Gautam, Director of Revenue Management and Distribution South & SEA, La Vie Hotels & Resorts
Nov 1811:20
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Insight to action: Performance trends & insights with STR

Day 1: Revenue Management & Distribution
Nov 1811:40
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Panel: Direct vs OTA vs channels: Where should you be investing?

Day 1: Revenue Management & Distribution
Sirikhwan Sonthiphakdee, Director of Revenue, Lancaster Bangkok
Enrico Wibawa, Cluster Director of Strategic Distributions and Revenue, Golden Tulip Hotels, Suites & Resorts
Bryan Bailey, Vice President Revenue & Distribution, Minor Hotel Group
Nov 1811:40
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Panel: Marrying ‘sense of place’ with brand standards: How to strike the balance

Day 1: Design & Refurbishment
Shok Wan Ho, Senior Vice President, Head of Design & Technical Services, Frasers Hospitality
Viva Hsu, Director, Design & Technical Services, ACCOR
Nov 1811:40
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Panel: The innovation agenda: How winning hotels are staying ahead of the game

Day 1: Hotel Leaders
Lee Lin, Regional Director APAC, Nobu Hospitality
Paul Stocker, Group COO, Naumi Group
Moderator: Elliot Gould, Director of Operations, Courtyard by Marriott, Phuket
Nov 1812:20
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Algorithm & ambience: Crafting future hospitality

Day 1: Design & Refurbishment
Scott Whittaker, Group Creative Director, Design Worldwide Partners
Nov 1812:20
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The coming productivity paradigm shift in hospitality – Will you be ready?

Day 1: Hotel Leaders
Michael Cohen, Managing Partner, Growth Advisors International Network - GAIN
Nov 1813:40
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Keynote Panel: Going green: Sustainable hospitality and why it matters

Keynotes
Jennifer Klar, Director Corporate Sustainability, Six Senses Hotels Resorts Spas
Hope Lang, Senior Director of Operations – Southeast Asia, Hilton Singapore
Ricarda Scheneider, Director, Sustainability Asia Pacific excluding China, Marriott International
Nov 1815:00
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Attracting and retaining top talent across all levels of your hotel business

Day 1: Hotel Leaders
Craig Cochrane, Chief People Officer, Minor Hotel Group
Nov 1815:00
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Unlocking peak revenue performance: Tactics for maximising seasonal demand

Day 1: Revenue Management & Distribution
Danat Thanoosilp, Director of Sales & Marketing, The Sukhothai Bangkok
Nov 1815:00
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Wellness-centric design: Meeting the demand for wellbeing

Day 1: Design & Refurbishment
Patrick Keane, Founder, Enter Projects Asia
Nov 1815:40
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Panel: Driving excellence - Building a commercial strategy

Day 1: Hotel Leaders
Stefan Wolf, Head of Commercial, Wink Hotels
Nov 1815:40
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Panel: Unlocking ancillary revenue: Getting more from your valued guests

Day 1: Revenue Management & Distribution
Rohan Nayyar, Area Director of Revenue Management- Indonesia, Malaysia, Vietnam, Cambodia and Laos, Minor Hotels
Olga Gergenkop, General Manager, Novotel Rayong Rim Pae Resort
Nov 1816:20
Conference pass

Access unlocks sustainability

Day 1: Hotel Leaders
Nov 1816:40
Conference pass

Panel: Designing for sustainability and the rise of responsible tourism

Day 1: Design & Refurbishment
Moderator: Chalana Perera, Founder, RETRACE Hospitality
Nov 1816:40
Conference pass

Panel: Hotel energy management: Putting sustainability at the heart of your hotel’s DNA

Day 1: Hotel Leaders
Aloysius Michael, Vice President – Guest Excellence, Optimization & Special Projects, Dusit International
Sasinipha Chucherd Chulacharitta, Corporate Director of Sustainability and Compliance, Chiva-Som International Health Resort Co. Ltd
Remi Giromella, Director of Sustainability and QCI, The Datai Langkawi
Moderator: Sarah Rhodes, Founder, Plastic Free Southeast Asia
Nov 1816:40
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Panel: Powering your revenue management with data driven decisions

Day 1: Revenue Management & Distribution
Gyan Manohar Khurana, Assistant Vice President - Revenue Optimisation & Business Intelligence, Dusit Hotels And Resorts
Supasin Limcharoen, Director of Data Analytics, Chatrium Hospitality

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Nov 199:20
Conference pass

Organiser's Welcome Address

Keynotes
Paul Clark, Managing Director, Asia, Terrapinn
Nov 199:30
Conference pass

Opening Keynote Panel: Leveraging new technologies and innovations to take your hotel to the next level

Keynotes
Nov 1911:00
Conference pass

Beyond Wi-Fi: Digital amenities that guests crave

Day 2: Hotel Technology
Chalida Ratanamook, Director Tech Operations & Innovation - Sofitel & MGallery, Accor
Nov 1911:00
Conference pass

Small hotel tech stack: The essential tools you need

Day 2: Small Hoteliers & Hosts
Nov 1911:40
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Panel: Is your hotel tech stack cutting it?

Day 2: Hotel Technology
Mark Shrives, Vice President APEC Digital, Marriott International
Nov 1911:40
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Panel: Playing to your strengths: Maximising the guest experience with a smaller team

Day 2: Small Hoteliers & Hosts
Nov 1912:20
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Marketing for independents: Small budget, big impact

Day 2: Small Hoteliers & Hosts
Nov 1912:20
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Storytelling that sells: Building a compelling hotel brand

Day 2: Marketing
Nov 1913:40
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Scaling smart: Strategic growth, partnerships and the marketing playbook behind Hotel101’s expansion

Day 2: Marketing
Jane Wang, Strategic Partnerships Director (Asia), Hotel101 Global Pte Ltd
Nov 1914:00
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Reinvention after corporate life – Lessons from a startup & tech advisor

Day 2: Small Hoteliers & Hosts
Martin Bookallil, Advisor – Digital & Technology, Growth Advisors International Network - GAIN
Nov 1914:00
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The Future of Food Safety: How Digital Transformation is Revolutionizing Compliance and Efficiency

Day 2: Hotel Technology
Nov 1914:20
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Panel: Building loyalty as a small property

Day 2: Small Hoteliers & Hosts
Nov 1914:20
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Panel: Building powerful partnerships

Day 2: Marketing
Piangduan Kloyarun, Vice President - Sales and Marketing, Lebua Hotels And Resorts
Ricky Yu, Director of Sales and Marketing, The Sanchaya
Ollie Ansell, Vice President - Commercial Market Strategy, ACCOR
Nov 1914:20
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Panel: Smarter Stays – The Future of In-Room Technology & Personalization

Day 2: Hotel Technology
Moderator: Silvio Reale, Lead Advisor, Growth Advisors International Network - GAIN
Nov 1915:20
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Panel: Beyond the buzzword: How to make AI work for your hotel now

Day 2: Hotel Technology
Phiphat Khanonwet, VPIT, ONYX Hospitality Group
Nov 1915:20
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Panel: Personalization: The new frontier of hotel marketing

Day 2: Marketing
Kanyapoj (Polly) Chaiprapan, Marketing Director, Cassia Phuket
Patrick Both, General Manager, Kimpton Maa-Lai Bangkok Hotel
Moderator: Oscar Lee, Director of Product Management, Experience Design & Brand Communications, Anantara Vacation Club
last published: 29/Aug/25 02:25 GMT

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Contacts

Sponsorship Enquiries
priyanka.lao@terrapinn.com

 

Speaking Enquiries
feera.syaqirah@terrapinn.com

 

Marketing Enquiries
jessica.foong@terrapinn.com

 

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ติดต่อเรา

สปอนเซอร์งานหรือจองบูธ
priyanka.lao@terrapinn.com

 

ร่วมเป็นวิทยากร
feera.syaqirah@terrapinn.com

 

ความร่วมมือด้านสื่อหรือการประชาสัมพันธ์
jessica.foong@terrapinn.com