May Narukatpichai | Managing Director
Villa Zolitude Resort & Spa

May started her career in advertising on brands such as P&G, Chevron, and Virgin Active across Bangkok and Singapore before shifting into the fast-moving world of digital in Australia. She became a specialist in Agile project management, business development frameworks, and CX strategy - forming teams of consultants to work with brands like Australia Post, Holden, Bunnings and Ford to mature their Customer Experience practice and future-proof their digital infrastructure.  May took on a short post on a Products & Ventures team, working closely with startup founders to test, validate, design, develop and scale their businesses/ideas. For the past 2 years, May has adapted her experience to apply to the Hotels and F&B sector in Thailand. Her main post is Managing Director of Villa Zolitude, a luxury pool villa resort in Phuket, where she is using her training to implement a digital-first approach to oversee the resort’s operation.  Her more recent independent ventures include an F&B concept with Michelin starred Chef Top Russell (Sol Concepts) and Fat Bacchus, an venture capital fund that invest in founder-led businesses with unique products or differentiated experiences.