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DESIGN & REFURBISHMENT

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Day 1: Design & Refurbishment, Tuesday 18 November 2025

Paul Clark

08:45

Organiser's Welcome Address

Paul Clark, Managing Director, Asia, Terrapinn

Panel discussion

09:15

Opening Keynote Panel: Hotel 2030: What does tomorrow’s customer want and how can we deliver it?

Craig Bond, Senior Vice President - Head of Operations, Pan Pacific Hotel Group

Gaurang Jhunjhnuwala, Group CEO, Naumi Group

Emilie Couton, Chief Executive Officer, Accor Plus

Jitsak Gino Lim-Pakornkul

Day 1: Design & Refurbishment

11:00

Brand consistency vs local flair: Balancing design priorities

Jitsak Gino Lim-Pakornkul, Director of Brand & Partnerships, S Hotels & Resorts Public Company Limited

Panel discussion

Day 1: Design & Refurbishment

11:40

Panel: Marrying ‘sense of place’ with brand standards: How to strike the balance

Chinyu Samant, Regional Director of Technical Services Asia Pacific, Six Senses Hotels Resorts Spas

Shok Wan Ho, Senior Vice President, Head of Design & Technical Services, Frasers Hospitality

Viva Hsu, Director, Design & Technical Services, ACCOR

Scott Whittaker

Day 1: Design & Refurbishment

12:20

Algorithm & ambience: Crafting future hospitality

Scott Whittaker, Group Creative Director, Design Worldwide Partners

Panel discussion

13:40

Keynote Panel: Going green: Sustainable hospitality and why it matters

Jennifer Klar, Director Corporate Sustainability, Six Senses Hotels Resorts Spas

Hope Lang, Senior Director of Operations – Southeast Asia, Hilton Singapore

Ricarda Scheneider, Director, Sustainability Asia Pacific excluding China, Marriott International

Patrick Keane

Day 1: Design & Refurbishment

15:00

Wellness-centric design: Meeting the demand for wellbeing

Patrick Keane, Founder, Enter Projects Asia

Panel discussion

Day 1: Design & Refurbishment

16:40

Panel: Designing for sustainability and the rise of responsible tourism

Lydia Tiasiri, Design Director & Chief Sustainability Officer, Fenn

Moderator: Chalana Perera, Founder, RETRACE Hospitality

last published: 29/Aug/25 03:25

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priyanka.lao@terrapinn.com

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feera.syaqirah@terrapinn.com

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jessica.foong@terrapinn.com

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priyanka.lao@terrapinn.com

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feera.syaqirah@terrapinn.com

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jessica.foong@terrapinn.com