Tiffany Funk | Head of Flying Blue, VP Loyalty
Air France KLM

Tiffany Funk, Head of Flying Blue, VP Loyalty, Air France KLM

Tiffany Funk has built her career at the center of the loyalty industry, where aviation, finance, and technology meet. An Inc. Female Founder 500 honoree, she co-founded point.me, creating an entire category to turn the estimated $30B in unredeemed points and miles into real travel and which Fast Company named one of the Most Innovative Companies two years running. She previously spent nearly 15 years leading One Mile at a Time, the world's largest independent loyalty publication. Today she leads Flying Blue, Air France-KLM's loyalty program of more than 30 million members and the 2026 Freddie Awards Program of the Year.

Appearances:



WAF Day 3 @ 12:00

Presentation: How should an airline’s loyalty program position itself within the airline for maximum impact?

WAF Day 3 @ 12:30

Unpacking the next evolution of AI and personalisation within airline loyalty

  • Moving beyond tier-based recognition
  • Using loyalty data when the journey goes wrong
  • Extending member value across the travel ecosystem
  • Taking AI-powered loyalty from isolated use cases to scale
Session led by: Allianz Partners
last published: 02/Oct/26 14:25 GMT

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