Pradhiban Duraisamy is the Manager of the Educational Technology Support team at UNSW, where he brings over a decade of experience in advancing digital learning and student engagement. During his 14 years at the University of New South Wales (UNSW), Sydney Australia, he has played a pivotal role in enhancing teaching and learning through the integration of educational technologies that are scalable, accessible, and grounded in user experience. Over the past six years, he has led a dynamic team of educational technologists delivering innovations in AI-powered student support, digital assessment, and process automation. The team’s initiatives include the development of Scout, UNSW’s in-house AI Assistant, which enhances students experience and reduces administrative burden for academic and professional staff. By leveraging low-code platforms and agile development, his team is helping to transform educational support models and embed AI capability across the university landscape.
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