Common FAQs

Is the event a physical event, in-person?
YES! We are so excited to host the event in-person at Sands Expo & Convention Centre, Singapore. 

 

Can I attend the event virtually or dial in? 
No. All attendees will need to be at the event physically. Conference content will not be available online. The Event Platform (powered by Swapcard app) is only available for attendees to arrange meetings and view the Exhibitor Listing and Agenda outline. 

 

Where can I view the latest agenda?
You can still find our latest agenda here .

 

Can I get a 1-day conference pass? 
Unfortunately, we do not provide a 1-day conference pass. The latest ticket pricing can be found here . 

 

Can I get just purchase a 1-day conference to attend the Workshops on 5 November?
Unfortunately, the Workshops are available for 3-Day Conference Pass holders only. The latest ticket pricing can be found here .

 

Can I purchase a 2-day conference pass to attend the 5th and 6th of November?
Unfortunately, the Workshops (5th November) are only available for 3-Day Pass holders . The 2-day conference pass will be valid for the 6th and 7th of November. The latest ticket pricing can be found here .

 

Does the conference pass include airfare and accommodation?
The ticket does not include travel and accommodation costs. Please make the necessary arrangements. Official Partner Hotels will be announced in June.

 

Do I need to apply for a visa to Singapore? What documents do I need?
Please visit https://www.ica.gov.sg/enter-depart/entry_requirements/visa_requirements and check with your local immigration authorities for the latest information. You are also strongly advised to check with your local immigration and health authorities for all travel and pandemic protocols. Click here to get more information.

 

I need a Letter of Invitation (LOI) for my visa application. What should I do?
Please ensure you have registered for EDUtech Asia 2023 first. Once that is done, email us at therese.ledesma@terrapinn.com with your contact details. Please note we will take up to 3 working days to issue the LOI upon receiving full details. Requests for LOI will cease on 31 October 2023.

 

Where and when can I collect my badge?
Please collect your badge from the registration desk using your customised QR code. Registration and event opening hours can be found here.

You will be sent your customised QR Code for badge collection on the morning of the event. Alternatively, you can retrieve this QR code via the Swapcard app under "My badge". 

 

Show this QR Code to our friendly staff at the registration counters and they will help you to print and retrieve your badge. 

 

Can I register on the day of the event at Sands Expo Singapore?
Yes, you can as register as an Exhibition Visitor or a premium conference delegate.
All registrations have to be made online. Click here to register online.
For Premium Conference passes, we do not accept cash / offline payment

 

Will lunch / F&B be served?
Lunch is NOT included in the conference or exhibition passes. However, you can purchase Meal Vouchers (valued SGD 45) that can be used on 6-7 November at the bistro within the event hall (Open on 6 & 7 November only). Please kindly note that the food options are no pork, no lard. 

You can also explore other F&B options in Marina Bay Sands - https://www.marinabaysands.com/restaurants.html . Please note you cannot bring F&B items into the Halls. For Workshop day (5 Nov), please kindly visit the F&B options in Marina Bay Sands.

 

Is there free parking coupon?
All exhibition attendees who present their exhibition badge will be able to purchase a concession parking ticket at L1 concierge counter (beside Origin + Bloom) at S$8+ (i.e. S$8.64) between 8:30am and 6pm.
Sands Rewards members are also able to enjoy parking privileges. Learn more .

 

Can minors under the age of 16 enter the exhibition?
EDUtech Asia is a trade show for Educators, EdTechs and education leaders. Minors under the age of 16 cannot enter the event.

 

Can I continue to access the virtual event platform after the event?
No.

 

How do I access the presentation slides and recordings after the event?
Session recordings and/or presentation slides will NOT be available after the event. 

 

Do I get a certificate of attendance?
Yes, an email will be sent to you 1 week after the event with your certificate of attendance.

 

What are the Admission Guidelines and dress code?
Click here to find out more.

 

What's the address of the venue?
EDUtech Asia 2024 will be at Basement 2, Halls D, E and F in Sands Expo and Convention Centre, Singapore. Click here to plan your route to Sands Expo, Singapore.

 

Do you provide luggage storage services?
Unfortunately, we do not provide any luggage storage services.

 

International Transaction Fee
Please note that our card payment facilities are based in the United Kingdom and you may be charged an International Transaction Fee by your card issuer when using this service. Please check applicable rates with your bank. If you require any further assistance, please feel free to
contact us .