Gemma McCourt | Commercial Performance Officer
Mandala Hotels and Resorts

Appearances:

Day 1 @ 11:30

Navigating the Corporate Travel Landscape: A Guide to GDS and Online Booking Tools

Looking for ways to optimise your property's exposure + conversion rate ?

Our expert panel will share with you key tips and tricks to showcase your property, align offerings to customer travel policies, system algorithms and ensure cost of sale remains profitable through these main stream channels.

Moderator: Gemma McCourt, Commercial Performance Officer, Mandala Hotels and Resorts

Christine Stevens, Regional Manager Sleep Space AU/NZ, Corporate Travel Management

Jess Ogley, Technical Solutions Consultant, Serko

Mike Evans, Director of Sales, Amadeus

Day 2 @ 13:30

Through Leadership Eyes: Developing adaptive leadership skills to manage diverse teams

In today’s dynamic work environment, managing diverse teams requires leaders to be flexible and adaptive. This panel will explore strategies for cultivating leadership skills that embrace diversity, foster inclusion, and enhance team performance. Industry leaders will share their personal experiences in developing adaptive leadership approaches, discussing how they navigate challenges, drive innovation, and maintain cohesion across teams with varied backgrounds, perspectives, and expertise. Attendees will gain actionable insights to apply in their own leadership journeys.

Moderator: Patrick Lonergan, Head of Hotels, Hospitality and Leisure, Mulpha International

James Goodwin, Chief Executive Officer, Accommodation Australia