Tom Collins | Team Leader
Institute of Applied Technology

A seasoned Senior Team Leader with seven years of experience, Thomas is skilled in driving performance and fostering talent. Currently, he leads the Customer and Student Support team for TAFE NSW at the Institute of Applied Technology, Digital. Known for his strong interpersonal skills and analytical abilities, Thomas excels in delivering excellent results and developing others. His background includes leading multiple teams, recruiting staff, and enhancing digital solutions to improve customer experiences.

Appearances:

Day 2 @ 14:30

Innovative approaches to elevate customer experience

Introduction to the Institute of Applied Technology: Defining Our Difference in Innovation and Excellence
Empowering Staff Growth: Onboarding, Upskilling, and Cultivating a Growth Mindset for Future Success
Innovative Technology: What Sets Us Apart and Drives Our Success
Shaping the Path Forward in the Remainder of the Pilot

Tom Collins, Team Leader, Institute of Applied Technology

Amy Steele, Team Leader - Customer and Student Support, Institute of Applied Technology