THE TOTAL TELECOM CONGRESS
CONFERENCE AGENDA

 

All times are listed in BST

 

London, 1 - 2 November 2022

Schedule

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Nov 18:50
Conference pass

Chair’s opening address

Keynotes
Angel Dobardziev, Senior Director, European Consulting, IDC
Nov 19:00
Conference pass

Keynote Presentation from KPN

Keynotes
Babak Fouladi, Board Member - Chief Technology and Digital Officer, KPN
Nov 19:15
Conference pass

Keynote Presentation from Macquarie Telecom Group

Keynotes

Keynote address.

Nov 19:25
Conference pass

Keynote Presentation from Deutsche Telekom Global Carrier

Keynotes
Nov 19:35
Conference pass

Keynote Presentation from BICS

Keynotes
Matteo Gatta, Chief Executive Officer, BICS
Nov 19:45
Conference pass

Keynote CxO panel: Building the “modern telco”

Keynotes
  • Staying relevant and competitive in a rapidly evolving market: What is the telco’s future role in the digital ecosystem?
  • Innovation can’t happen without collaboration: strategies for building effective partnerships
Moderator: Angel Dobardziev, Senior Director, European Consulting, IDC
Babak Fouladi, Board Member - Chief Technology and Digital Officer, KPN
Nov 110:15
Conference pass

Today and tomorrow: how to get the 2023 you want

Keynotes

What are the key steps needed take to change the game in 2023?

Andrew Collinson, Executive Director & Chief Research Officer, STL Partners
Nov 110:25
Conference pass

Networking break

Exhibition Hall

Take a break and network with your peers.

Nov 111:00
Conference pass

Cloud & platforms keynote: The 7 Pillars of VMO2’s Network Operation Strategy

Cloud & Platforms
Nov 111:00
Conference pass
Nov 111:00
Conference pass

Connecting the consumer keynote

Connecting the Consumer

Track opening keynote

Nov 111:00
Conference pass

Digital Future & Regulation keynote interview

The Sustainable Telco
Interviewee: Amir Algibreen, Group Chief Regulatory & Compliance Officer, Saudi Telecom Company - STC
Interviewer: Andrew Collinson, Executive Director & Chief Research Officer, STL Partners
Nov 111:00
Conference pass

The tech zone keynote

The Tech Zone

Track opening keynote

Antonella Faniuolo, Head of Network Planning, Demand, Delivery and Transformation for Europe, Vodafone UK
Nov 111:20
Conference pass

Building flexible, automated, and virtualised networks

Cloud & Platforms
  • Automation as a key enabler for CSPs
  • Managing the costs of complex network transformations
Chris Voudouris, Chief Technology and Information Officer, Neos Networks
Khaoula Slaoui Thibout, VP Technology & Strategy, Orange
Daniel Valle, Area Vice President, Global Service Providers EMEA, World Wide Technology
Nov 111:20
Conference pass

Understanding your enterprise customers: what do they need and what do they expect?

Enabling Enterprise
  • Is enterprise connectivity all about 5G?
  • What other technologies are needed?

Nov 111:20
Conference pass

What is the key to keeping your customers happy?

Connecting the Consumer
  • Building new and exciting digital experiences for customers
  • Which technologies are reshaping the future of user experience?
  • Strategies for ensuring customer loyalty
Nov 111:20
Conference pass

Delivering on the promise of a greener and more prosperous digital future in the wider economy

The Sustainable Telco
  • What can telcos do to help their customers achieve their environmental goals?
  • Are we doing enough to educate industry on the advantages of connectivity when aiming for Net-Zero?
  • The broader scope of sustainability; bridging the digital divide and nurturing a thriving digital economy
Nov 111:20
Conference pass

Opening up the future of 5G with O-RAN

The Tech Zone
  • Progress report on existing Open-RAN trials and deployments
  • Understanding the opportunities of Open-RAN for CSPs
  • Is Open-RAN commercially viable for both CSPs and vendors?
  • Addressing the key barriers to successful Open-RAN deployment
Moderator: Will Townsend, Vice President & Principal Analyst - Networking & Security Practices, Moor Insights and Strategy
Antonella Faniuolo, Head of Network Planning, Demand, Delivery and Transformation for Europe, Vodafone UK
Paul Ceely, Director of Technology Strategy, Digital Catapult
Ronny Haraldsvik, Senior Vice President Marketing (CMO) and Business Development, Cohere Technologies
Nov 112:00
Conference pass

Are we still customer centric?

Cloud & Platforms
  • Recent trends have shown a steep decline in customer service quality, focus and investment.
  • Why is this so and how can we address this.
Bhawani Shankar, Telco Head for Europe, HCLTech
Nick Combridge, Senior Director, Sales & Services, HCLTech
Nov 112:00
Conference pass

Enabling the enterprise of the future

Enabling Enterprise

Join Cognizant, AWS and Colt for a conversation around:

  • emerging connectivity requirements for the Enterprise of the Future
  • pervasive connectivity and the tech choices to consider
  • opportunities through new value chains, revenue streams
  • approaches to truly enabling enterprise business

Nov 112:00
Conference pass

Reinventing Telco Value Creation with Cloud & 5G

Connecting the Consumer
Nov 112:00
Conference pass

Startup Pitches: Intro from the judges

The Sustainable Telco

We're delighted to present the first pitching competition at Total Telecom Congress. The winner, decided by our expert judging panel, will win the Startup of the Year Award at the prestigious World Communication Awards.

Isabelle Paradis, President, HOT TELECOM
Andrew Collinson, Executive Director & Chief Research Officer, STL Partners
Marc Anné, Senior Consultant, Chair of Judges (WCA)
Janet Watkin, Chief Executive Officer, ZENITH CHOICE
Avni Shah, Founder, Inva Consult
Nov 112:00
Conference pass

Cybersecurity

The Tech Zone
  • Why should security be at the top of a telco’s agenda?
  • What are the consequences of getting security wrong?
  • Geopolitics and security
  • Securing 5G networks
Moderator: Dario Betti, Chief Executive Officer, Mobile Ecosystem Forum
Ian Hill, Director of Cyber Security, Upp
Nov 112:05
Conference pass

Startup pitching competition

The Sustainable Telco

10 x 10-minute pitches from startups competing to win the Startup of the Year Award at the World Communication Awards 2022.

  • 12:05 - BrightBid- Gustav Westman, Founder & CEO, BrightBid
  • 12:15 - PixselChat- Dr Sepi Chakaveh, CEO/Founder, PixselChat
  • 12:25 - TelWAI- Eleanor Wright, COO, TelWAI
  • 12:35 - Ariadne Maps
  • 12:45 - Phoenix Platform Clarity; ownership and action across appsec and cloudsec- Francesco Cipollone, CEO & Founder, Appsec Phoenix
  • 12:55 - PicUp- Lior Shacham, CEO, PicUp
  • 13:05 - Net AI- Paul Patras, Co-Founder & CEO, Net AI
  • 13:15 - FlexiFone- Sarthak Sethi, Project Co-Founder, FlexiFone
  • 13:25 - COYOSY - Fady Tarek Selim, Founder & Alina Iigilikova, Co-Founder, COYOSY
  • 13:35 - LabLabee- Nabil Chair, Head of Partnerships, LabLabee
Nov 112:20
Conference pass

Workflow Automation - The Secret Weapon Helping Win the Race to Deliver Connected Everything

Enabling Enterprise

IDC predicted there will be 750M new digital applications built by 2025. That's up from 500M over a 3-year period, which is the same amount built over the last 40 years. Some B2B2X use cases are beginning to come to fruition, but what about the challenges introduced as more operators bring their SA core networks online to unlock exciting new capabilities, and enterprise demand for 5G services really takes off?

What organizations order for a healthcare facility to build a Connected Hospital with Connected Ambulances will drastically differ from an auto manufacturer building Connected Vehicles and a Connected Factory. And so will the associated rating, charging, and billing, add-on AI-embedded applications, and even operational support models. The sales strategy and associated staffing will also need to change to apply deep domain knowledge, understanding the challenges of each industry to be able to offer more prescriptive solutions. So how do CSPs accelerate their own digital transformation to be prepared to capitalize on Connected Everything?

Whether it's to accelerate infrastructure and application modernization efforts to migrate to one or more cloud providers, or to offer enterprises a platform they can use to build their own industry-specific enterprise applications, CSPs must employ a strategy to not just get to the finish line, but inject more speed and agility into every process to get there first.

Khalid Ali, Global Industry Leader, Telecom & Media, Appian
Nov 112:20
Conference pass

Monetising Network through sub-brands - Three UK and Lifecycle Software case study

Connecting the Consumer

Expanding telecom reach through digital sub-brands has proven to be a successful approach for Three UK. In this session Mo Firouzabadian, CEO of Lifecycle Software, highlights how Three’s growth has been underpinned by its multi brand approach, namely through the sub-brand SMARTY Mobile.

Any CSPs eyeing up new revenue streams must unlock profitability within their network. Telecom is a highly competitive space and the investments on spectrum, coupled with customer’s expectations for immediacy and digital experiences, heighten the need for more flexibility in telecom. Operators who act as an MVNE, using multi tenanted MVNE platforms, are best equipped to expand their ecosystem, manage partners in an efficient manner and leverage connectivity. Automation and self-service features are key.

Nov 112:40
Conference pass

Latest solutions in the mobile device lifecycle management. How to connect with your customers at every stage of their device life?

Connecting the Consumer
Igor Zdziarski, Head of Global Sales, Digital Care
Nov 113:00
Conference pass

Networking break

Exhibition Hall

Take another break and prepare for the afternoon sessions.

Nov 114:10
Conference pass

Transformation & Innovation — How Intelligent Automation Is Helping Virgin Media O2 Soar

Enabling Enterprise

Every telecoms company is transforming and every transformation is challenging.But, bringing two huge UK CSPs together, with a “mid-air” merger, creating VMO2 and the resulting transformation challenge is unprecedented.

But VMO2 is succeeding. They are using Intelligent Automation as a platform on which they are building their transformation at huge scale and at light speed. The breadth of the scope of their programme is significant: the customer experience, the B2B business, networks, HR, finance and revenue assurance plus focus on innovation and new income streams.All this needs to be deliver ROI within a year. Challenge accepted.

Join this exclusive session and hear directly how VMO2 are executing at pace and scaling their operations using Intelligent Automation powered by Blue Prism; the challenges, the successes and the lessons learned. A not to be missed opportunity to really learn how things are done and done well.

Nov 114:10
Conference pass

Milestones towards Net Zero – calculating, understanding, reducing, neutralizing – with real-life examples from Orange Polska

The Sustainable Telco
Interviewer: Grace Donnely, Senior Consultant, STL Partners
Nov 114:30
Conference pass

Connecting the home: how can CSPs best serve their residential customers

Playing the Data Game

Discover the latest best practice methods of ensuring your residential customers are getting the service they expect.

Simon Slonjsak, director of business development, Telekom Slovenije d.d.
Simon Hunt, Head Of Broadband Improvement, Sky
Teresa Cottam, Chief Analyst, Omnisperience
Ker Anderson, Head Of Radio & Performance, Vodafone UK
Nov 114:30
Conference pass

XaaS: An exploration of cloud-driven products and services

Cloud & Platforms
  • How can telcos tap into the XaaS opportunity?
  • Delivering innovative, scalable, and adaptable new services
  • Collaboration is the key: building an eco-system of partners to enable growth
Moderator: Dario Betti, Chief Executive Officer, Mobile Ecosystem Forum
Jason Simper, Regional Director - Northern Europe, Yogosha
Oliver Cantor, Associate Director, Product Strategy, Verizon Enterprise Solutions
Nov 114:30
Conference pass

Is private 5G the future of enterprise connectivity?

Enabling Enterprise
  • The benefits of private vs public 5G for enterprise customers
  • Commercialisation of private 5G networks

Richard Moore, Principal Policy Advisor, Ofcom
Kalyan Kumar, CTO & Head of Ecosystems, HCLTech
Nov 114:30
Conference pass

Data is the new gold: creating revenue from a telco’s most valuable asset

Connecting the Consumer
  • Strategies for monetizing telco data
  • The IoT & data: creating value for CSPs & customers alike
  • What are the opportunities of non-IoT related data?

Nov 114:30
Conference pass

The road to Net Zero: delivering on the promise of a greener future

The Sustainable Telco
  • Global context: are the industry’s sustainability targets enough and can they be achieved?
  • Now that Net Zero targets have been set, how is the industry going to meet them?
  • What successful examples are telcos using to tackle their scope 1, 2, and 3 emissions?
Moderator: Grace Donnely, Senior Consultant, STL Partners
Gabrielle Giner, Head of Environmental and Sustainability, BT
Andrea Vena, Chief Climate and Sustainability Officer, European Space Agency - ESA
Nov 115:10
Conference pass

Why private networks don’t have to be islands: enabling mobility for private networks

Enabling Enterprise

Presentation by Syniverse

Thomas Therkildsen, Sr Business Development Director, Syniverse
Nov 115:10
Conference pass

Customer View on 5G-based Services

Connecting the Consumer

Comarch share their expertise on consumer connectivity.

Nov 115:30
Conference pass

Data and the customer: strategies for building trust and loyalty

Playing the Data Game
  • Foundational Customer Data strategies
  • Embracing today's Customer Data, Privacy and Compliance challenges
  • Leveraging ML & AI to understand Customer behaviours and intents
  • Omni-channel client servicing that is personalised based on 360 client data
  • Creating relevant client propositions driven by AI-engines
Moderator: Andrew Collinson, Executive Director & Chief Research Officer, STL Partners
Nov 115:30
Conference pass

How can CSPs capitalise on the edge computing opportunity?

Cloud & Platforms
  • What applications are driving the need for edge computing?
  • How can telcos maintain a competitive edge vs other market players?
  • Generating new revenue opportunities
Nov 115:30
Conference pass

Advanced connectivity: The pivotal role of Wi-Fi

Enabling Enterprise

With access to sufficient radio spectrum, Wi-Fi 6 can provide the advanced connectivity enterprises need to make a step change improvement in efficiency and effectiveness. As a low cost and low power technology, Wi-Fi can support a very wide range of use cases that may not be viable with other technologies. The presentation will outline some examples and explain how Wi-Fi 6/7 will be key to delivering the advanced connectivity enterprises will need to be competitive in the digital environment. It will argue that the entire 1200 MHz of 6 GHz spectrum should remain available on a licence-exempt basis to enable this technology to thrive.

Nov 115:30
Conference pass

Delivering ubiquitous connectivity for the hardest-to-reach

Connecting the Consumer
  • Addressing rural connectivity challenges in both developed and developing markets
  • Finding the right technology mix: the role of wireless technologies, FWA, satellite
  • Commercial considerations for network deployment in unconnected regions
  • Can deploying multi-operator infrastructure play a role in solving the rural issue?
Chris Voudouris, Chief Technology and Information Officer, Neos Networks
Dean Bubley, Founder, Disruptive Analysis
Nov 115:30
Conference pass

Accessible technology

The Sustainable Telco

Take a deep look into the world of accessible technology and discover if your business is doing enough.

Moderator: Chris Lewis, Founding Director, Lewis Insight
Christopher Patnoe, EMEA Lead for Accessibility and Disability Inclusion, Google
Nov 116:10
Conference pass

Networking refreshments

Exhibition Hall

One final break before the closing plenary.

Nov 116:45
Conference pass

Quantum technologies and telecoms: time to act

Keynotes
Daniel Shiu, Chief Cryptographer, Arqit
Nov 117:05
Conference pass

Closing Keynote Panel: Building the new communications eco-system

Keynotes
  • The need to collaborate/Partnerships
  • Re-aligning the communications eco-system: CSPs, hyperscalers, large enterprises
Nov 117:35
Conference pass

Networking drinks reception

Exhibition Hall

Relax with a drink and discuss the day's findings with your peers.

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Nov 28:55
Conference pass

Chair's Opening Address

Keynotes
Andrew Collinson, Executive Director & Chief Research Officer, STL Partners
Nov 29:00
Conference pass

Keynote CXO Presentation from RegioHELP

Keynotes
Nov 29:10
Conference pass
Nov 29:20
Conference pass
Nov 29:30
Conference pass

Keynote CxO Interview: Case Elisa – Creating new revenue streams by building on own core capabilities

Keynotes
Interviewer: Andrew Collinson, Executive Director & Chief Research Officer, STL Partners
Nov 29:40
Conference pass

Beyond connectivity: getting results and building forward

Keynotes
  • Reimagining the business model to address current market dynamics
  • Identifying new market trends and opportunities for growth
  • What current success stories have longevity, and which need to evolve?

Nov 210:10
Conference pass

Business transformation as a catalyst for best-in-class customer experience

Keynotes
Jose Luis Carrizo, CIO B2B IT, Virgin Media O2
Eva Slattery, Director of Accelerate Transformation Programme, Virgin Media O2
Nov 210:40
Conference pass

Networking Break

Keynotes

Take a minute to network with your peers.

Nov 211:10
Conference pass

Success Secret #1 = Stakeholder buy-in

Market Dynamics
  • How can telecoms do better with regulators and other powerful stakeholders?
  • What are the options and key steps?
  • Why is refreshing our ‘purpose’ essential? (And that’s not just ‘5G’!)
Moderator: Andrew Collinson, Executive Director & Chief Research Officer, STL Partners
Amir Algibreen, Group Chief Regulatory & Compliance Officer, Saudi Telecom Company - STC
Nov 211:10
Conference pass

People & culture keynote

People & Culture

Opening keynote address.

Nov 211:30
Conference pass

5G & manufacturing

Connected Industries
  • What new uses can the manufacturing sector expect to see thanks to 5G?
  • Are private 5G networks the key to delivering the factory of the future?

Nov 211:30
Conference pass

Company culture

People & Culture

- Diversity and inclusion

- Developing a healthy and successful work culture

- How to address labour shortages and attract the best talent

David Pamplin, Director, HR Business Partnering and Talent, Hyperoptic
Isabelle Paradis, President, HOT TELECOM
Nov 211:40
Conference pass

Global investment context

Market Dynamics
Nov 212:10
Conference pass

How 5G Fixed Wireless Impacts Home Internet Services – Top US Operator Case Study

Connected Industries
Felix Barzilay, VP Sales, Veego Software
Ruthy Zaphir, VP Engineering, Veego Software
Nov 212:30
Conference pass

Strategies for monetizing network investments

Market Dynamics
Moderator: Robert Harrison, Director, RWH Consulting
Gita Sorensen, Managing Director, GOS Consulting
Nov 213:10
Conference pass

Extending Networking

Keynotes

A final opportunity to network with your peers and meet with sponsors & exhibitors on the show floor before the close of the conference at 14.20.

last published: 01/Nov/22 12:25 GMT

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mylo.higginson@totaltele.com
+44 (0) 208 164 3028

 

 

 

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kerry.merritt@totaltele.com
+44 (0) 208 164 3033

 

 

 

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