Parcel

 

Parcel, Tuesday 27 October 2020

08:50

WELCOMING REMARKS

Jeff Wells
09:00

Keynote Interview: Redefining the customer experience - How Kroger has become an omnichannel retailer, creating a seamless experience that offers customers anything, anytime, anywhere

Interviewer: Jeff Wells, Senior Editor, Grocery Dive
Jody Kalmbach, Group Vice President, Product Experience, The Kroger Co
Jennifer Bartashus
09:30

Keynote Panel: The evolution of supply chain and last mile – Understanding customer expectations and ensuring scalable/sustainable approaches across the supply chain from design through delivery

Moderator: Jennifer Bartashus, Senior Analyst, Bloomberg LP
Brian Bourke, Chief Growth Officer, SEKO Logistics
Shawn Nelson, Chief Executive Officer, Lovesac
Guy Bloch, Chief Executive Officer, Bringg
10:30

BREAK

Michael Williamson
Parcel
10:40

The consumer fulfillment experience – an in-depth look at how the fulfillment landscape has evolved over the last year, with a focus on the Coronavirus’s impact on the delivery space as a whole

Michael Williamson, VP Analytics, Rakuten Advertising
Panel discussion
Parcel
11:00

Panel: Pandemic + Q4 ready Supply Chains: From carrier performance to changing consumer habits, processes and employee engagement

Moderator: Jessica Walther, CEO, itivate, LLC & The Burnout Institute
Rosemary Smith, Head Of Supply Chain Development, Americas, LEGO
Anthony Fedele, Retail and CPG Director, Americas, FarEye
Rob Martinez, Founder And Co-Chief Executive Officer, Shipware, LLC
Michaela Wallin, Head Of Logistics North America, H&M
Panel discussion
Parcel
12:00

Panel: From delivery to returns - Equipping your operations with the right tools to enable a branded, traceable and reliable experience

Moderator: Nabil Malouli, VP, Global eCommerce Lead, DHL
Marc Iannotta, Vice President Of Operations, Veronica Beard
Daniel Sokolovsky, Chief Executive Officer, AxleHire Inc
Chris Fall, Director, Supply Chain Ecommerce And Omni-Fulfillment, Petco
Roman Sobieri, Head Of Shipping, Listing Management And Payment Operations, Etsy
13:00

BREAK

14:10

Break

Scott Leveridge
Panel discussion
Parcel
14:40

Panel: Third party collaboration - Identifying and working closely with partners to ensure a consistent delivery experience for end consumers countrywide

Moderator: Mark Erickson, Senior Director Business Development, Reverse Logistics Association
Russell Kirkland, Senior Manager Of Drop Ship Fulfillment, QVC
Alex Albertini, Senior Director, Logistics And Distribution, HydraFacial
Mike Klepfer, Chief Operating Officer, Jaanuu
Panel discussion
Parcel
15:40

Panel: Subscriptions logistics – How can we optimize our delivery schedules, simplify our packaging and enhance the end-to-end customer experience?

Moderator: Nabil Malouli, VP, Global eCommerce Lead, DHL
Ella Ozery, Chief Executive Officer And Founder, BarBella Box
Aaron Aragonez, General Manager, Vsauce's Curiosity Box
Kevin Tighe II, Co-Founder And Chief Executive Officer, Beachly
16:40

Break

Mary Long
16:50

Keynote Interview: The Secrets to Winning in Digital Retail: Scale, Efficiency and Exceptional Customer Experience

Interviewer: Mary Long, Managing Director, Global Supply Chain Forum, University of Tennessee
Tamir Gotfried, CRO, Bringg
last published: 19/Oct/20 14:15

 

Parcel, Wednesday 28 October 2020

08:55

WELCOMING REMARKS

Melinda McLaughlin
09:00

Keynote Fireside: Prologis Urban Last Touch® - The next generation of high throughput distribution

Melinda McLaughlin, VP, Research, Prologis
Mike Curless, Chief Customer Officer, Prologis
Panel discussion
09:30

Keynote Panel: Shipping speed and convenience – How are digital technologies, routed deliveries, electric vehicles and last mile software helping to revolutionize our offerings?

Moderator: Jennifer Bartashus, Senior Analyst, Bloomberg LP
Daniel Gebler, Chief Technology Officer, Picnic
Daniel Sokolovsky, Chief Executive Officer, AxleHire Inc
Raghu Mahadevan, Vice President, Digital Customer Experience, 7Now Delivery, 7-Eleven
10:30

BREAK

13:00

BREAK

14:10

Break

last published: 19/Oct/20 14:15

 

 

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