PARCEL

 

Parcel, Wednesday 31 August 2022

08:00

Expo Floor Only

Expo Floor Open

Amiee Bayer-Thomas
09:00

Fueling Business and Associate Growth With a Dynamic, Agile Supply Chain Organization

The keys to building and operating a dynamic, agile, multi-echelon supply chain organization that allows for increased speed to market and guest-centricity, while fueling business and associate growth

Brian Bourke
09:20

Keynote Presentation - SEKO Logistics

10:20

Networking & Expo Only

Expo Floor Open

Brandon Bellamy
Parcel
11:20

New models for negotiating with nationwide and regional carriers

Michael Ross
Parcel
11:40

First Rule in Last Mile: Deliver a Superior Customer Experience

12:40

Lunch

Lunch Break

Parcel
14:20

Fast is the New Free for Online Deliveries

A recent research study conducted by Santa Clara University and X Delivery found that 56% of abandoned carts are blamed on concerns relating to deliveries. Speed is a key driver of purchasing intention, with more buyers ranking delivery speed as a key consideration versus factors such as pricing, return policies, or promotions and rewards. In this session, Sarah and Peter will discuss the findings from the research and explore the evolving strategies retailers are deploying as they realize that faster shipping is is now a key imperative of the brand experience.

Satish Natarajan
Parcel
14:40

Why consumers are frustrated with big and bulky deliveries: And what to do about it

Consumer irritation with the state of home delivery has been rising—but the right approach to last mile optimization can still ensure customer satisfaction. We’ll explore consumer sentiment and behavior around home delivery and offer actionable insights for retailers looking to delight their customers in spite of ratcheting expectations.

Guy Bloch
15:40

What's Next in the Last Mile

17:00

Reception - Cocktail Hour

End of Day One

last published: 05/Aug/22 17:45

Parcel, Thursday 1 September 2022

08:00

Expo Floor Only

Expo Floor Open

Harsit Patel
09:00

Keynote Presentation - Walmart GoLocal

Harsit Patel, General Manager & Senior Director, Walmart eCommerce
Jennifer Bartashus
10:20

Networking & Expo Floor Only

Expo Floor Open

Nitin Gupta
Parcel
11:00

The final foot: transforming urban delivery

Chris Grey
Parcel
11:20

How “Alternative Delivery Networks” disrupt and benefit the bottom line

Sponsored by SmartKargo

12:20

Lunch Break

Lunch & Networking Break

Justin Turner
Parcel
13:20

Fireside Chat: Enhancing the Customer Journey with Embedded Protection

Jeremy Norberg
Parcel
13:40

Auditing Your Tech Stack to Future-Proof Growth

Panel discussion
Parcel
14:00

Panel: Digital supply chain – building a tech stack for success

last published: 05/Aug/22 17:45
 

 

 

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