Alexis Jacobs | Customer Experience Manager
Potato AI

Alexis Jacobs, Customer Experience Manager, Potato AI

Alexis Jacobs is a customer experience and product leader with a background in life sciences and biotechnology. She has helped bring major scientific platforms to market, including Tierra Biosciences’ Protein Platform for on-demand HTP protein production and Seer’s Proteograph ONE proteomics platform, and has experience spanning product development, scientific workflows, and customer experience

Appearances:



Day 2: 29th October @ 14:15

From Scientific Intent to Lab Execution: What Makes Scientific Software Trustworthy

Trust is essential when scientific software helps shape what happens at the bench. Scientists need confidence that a system understands their objective, grounds its recommendations in evidence, makes its assumptions and calculations visible, and accounts for the constraints of their lab. Drawing on her experience bringing scientific platforms to market and working with Potato users, Alexis Jacobs will show how trust can be built across the path from scientific intent to executable experiment. Using Potato as an example, she will explore three requirements for trustworthy scientific software: understand the science, show the work, and respect the reality of the lab.

last published: 23/Oct/26 16:59 GMT

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