Ms Anna Kirah | Head of Service Design and the Customer Experience
Unikia As

Ms Anna Kirah, Head of Service Design and the Customer Experience, Unikia As

As a design anthropologist and a psychologist, Anna is an expert in cutting edge qualitative research methods used to understand the articulated and unarticulated needs of people and to connect this understanding to the creation of meaningful, relevant, useful and desirable products, services and organizational change. Anna believes that focusing on meaning instead of technology will better equip the digital industries to provide value for the people they serve as well as for their companies.  

Anna's experience working for Boeing and for Microsoft has given her global recognition for her work in trends related to technology use, her people-centric approach, digital convergence, social media, and marketing and advertising in the age of turbulence.

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