383
Managing Partner
5one
Principal Consultant, Customer Strategy
ABG
Head of Loyalty
Accor
C.R.M. and Loyalty Manager
Addison Lee
CRM Manager
Addison Lee
Marketing and Communications Manager
Addison Lee
Head of Customer Marketing
Amazon
Head of CRM
Argos
Head of Customer Services
Argos
Service Delivery Manager
ASOS
Reward Programme Manager
ASOS
CRM Strategy Manager
ASOS
Senior Product Manager
ASOS
Senior CRM Strategy Manager
ASOS
Senior Insights Manager
Astrid & Miyu
Senior Retail Manager
Astrid & Miyu
Head of Online
Astrid & Miyu
CEO
Avis Budget Group
CRM & Loyalty Manager
Avis Budget Group EMEA
Senior Head of CRM, Loyalty & Retention
B and Q
Digital Marketing Manager
B&Q
Direct Marketing Specialist
Baxi
Marketing Manager - Commercial
Baxi
Senior Marketing Executive - Acquisition
Baxi
Market Manager - Baxi Commercial Division Marketing
Baxi
Acquisition Marketing Manager
Baxi
Content Marketing Executive / Social Media
Baxi
Baxi
Baxi Marketing Development Manager
BBC Global News Ltd
Head of Insight
BBC Worldwide
Brand Strategy Director
Beachbody
Beachbody
Customer Operations
Beachbody
Senior Manager of Customer Operations for United Kingdom
Berry Bros & Rudd Ltd
Marketing Manager
Berry Bros & Rudd Ltd
Marketing Director
Bilendi
Head of Marketing
BIZZBY
Head of Digital Growth
BIZZBY
Head of Supply
BIZZBY
Head of Customer Experience
Bookatable
Head of C.R.M.
British Film Institute
Head of Digital Products
British Gas
Director of MI
Bupa
Global Head of Customer Experience
Bupa
Global Lead NPS Consultant
BuzzFeed
Director, Brand Partnerships
CafePod
Head of Customer Care
Camden Town Brewery
Social Media Coordinator
Camden Town Brewery
Marketing Manager
Camden Town Brewery
Customer Experience Manager
Camper
CRM Manager
Canadian Red Cross
Director, National Donor Experience & Engagement
Canon Europe Ltd
Channel Marketing Specialist
Canon Europe Ltd
CRM Campaign Manager
Canon Europe Ltd
Channel marketing professional
Central England Co-operative
Content and Creative Manager
Central England Co-operative
Brand engagement and PR Manager
Central England Co-operative
Customer Experience Manager
Channel 4
Head of Advertising Research & Development
Childrensalon
Head of Digital
Childrensalon
Retention Manager
Childrensalon
Acquisition Manager
Chocart
Director
Clicktale
Web Psychologist and Director of Behavioral Analytics
ClickTale
Marcom Manager
Cognifide Ltd
Senior Software Engineer
Comarch
Marketing Specialist
Conde Nast Digital
Head of Data, Analytics & Insight
Cozy Cloud
Chief Product Officer
CURO Financial Services - (Owns WageDayAdvance)
Head of Performance Marketing
CURO Financial Services - (Owns WageDayAdvance)
Head of Customer Experience
CURO Financial Services - (Owns WageDayAdvance)
Marketing Director
Currency Alliance
Managing Director
Cuspoir
Brand and Product Development Manager
Customer Experience
Consultant
D.M.A. U.K.
Chair
Deutsche Bank
Director, Client Products & Solutions
Deutsche Bank
Director, Product Infrastructure Strategy
DocMorris
Head of Customer Service
Domestic & General
Director of Database Marketing
Eagle Eye
Non-Executive Chairman
Eagle Eye
Head of Marketing
Edcon Retail Group
EVP Customer and Digital
EE
Senior eService Digital Product Manager
EE
eService Digital Product Manager
EE
eService Digital Product Manager
EnergiMidt Forsyning & Service A/S
Coordinator, Online marketing
EnergiMidt Forsyning & Service A/S
Specialist, Customer loyalty
EnergiMidt Forsyning & Service A/S
Business manager, Customer center
EnergiMidt Forsyning & Service A/S
Specialist, Customer center
Euro Car Parts
Head Of Marketing
Euro Car Parts
Chief Operating Officer
Euro Car Parts
Head Of Retail Marketing
Evans Cycles
Email Producer
Evans Cycles
Social Media & Content Editor
F.W. Evans Cycles (Uk) Limited
Senior Marketing Manager
Facebook UK
Head of eCommerce and Retail
Fanbytes
Co-Founder
Farfetch
Customer Outreach Supervisor
Farfetch
Head of Customer Service
Farfetch
Head of Global Workforce Management
Fastway Couriers
Head of Customer Experience
Feedback Ferret
Business Development/Marketing Manager
First Utility
Digital Services Analyst
First Utility
Digital Services Success Manager
First Utility
Digital Services Success Manager
G.D.R. Creative Intelligence
Innovation Consultant
Galeries Lafayette
Former Director Marketing & Digital
Gap Europe
CRM Coordinator
Gap Europe
Associate Manager, CRM
Gap Europe
Senior CRM Manager
Golfbreaks.com
Chief Customer Officer
Good Growth Ltd
Founding Partner and CEO
Good Growth Ltd
Business Development Manager
Good Growth Ltd
Marketing Executive
Great Western Railway
Customer Experience Manager
Heathrow Airport
Loyalty and CRM Manager
Hellon
CEO
Hero
Founder and CEO
Hero
Head of Customer Experience
Hertz
CRM Marketing Manager
Hilton Worldwide
Director – Brand Marketing EMEA
Holiday Extras
New Products Executive
Holiday Extras
New Products Manager
Holiday Extras
Director of Customer
House of Fraser
UX Architect
House of Fraser
UX Architect
HSBC
Customer Experience Manager
Humanity DOO
Support Manager
Hunkemoller Bv
International C.R.M. Manager
Hyundai Capital
Digital Marketing Manager
I.T.N. Productions
Business Development Director
I.T.N. Productions
Account Director
I.T.N. Productions
Head of Branded Content
Iceland Foods
Campaign Manager
Iceland Foods
Direct Communications Manager
Icelandair
Director of Customer Loyalty
ICLP
General Manager, UK
ICLP
Marketing Manager
Ikea Family Services Ab
Head of C.R.M - UK & Ireland
Independent
Former Director of Customer Engagement Betsson Group
Information Commissioners Office
Strategic Liaison Group Manager of Business and Industry
Innocent Drinks
UK Head of Brand
International New York Times
Consumer Marketing Manager
International New York Times
Senior Manager, International Customer Experience and Retention
International New York Times
Senior Manager, International Customer Acquisition
Intertops
Operation Manager
Intertops
Customer Experience Designer
Intertops
Customer Experience Leader
Intertops
Customer Experience Manager
Intu.co.uk
Managing Director - intu Digital
Intu.co.uk
Commercial Director
Intu.co.uk
Director of Retail
Iskander Business Partner
Managing Partner
John Lewis
Assistant CRM Manager
Ladbrokes
Customer Experience Manager
Leroy Merlin Italia
Head of CRM - Loyalty Card
Loooped
Associate Director
Loyalty Magazine
Managing Editor
M&C Saatchi Mobile
Business Development Manager
M&C Saatchi Mobile
Marketing Coordinator
M&C Saatchi Mobile
EMEA Managing Director
M&S
M&S Food Brand & Marketing Manager International
M&S
Brand Marketeer
M&S
Global Lingerie Visual Merchandiser
M&S
Brand Marketeer - Lingerie
M&S
Marketing Capability Manager
M&S
Head of Research Insight
M&S
Email Marketing Manager
M&S
GM Marketing and Project Planning
M&S
Senior Consultant
M&S
Mobile Marketing Manager
M&S
Marketing and Projects Planner
M&S
Global Director - Loyalty, Customer Insight and Analytics
Make A Donation
Chief Executive Officer
Mando
Strategy Director
Mando Group
Strategic Relationship Manager
Marks & Spencer
Senior Digital Marketing Manager
MasterCard Advisors
Advisors Marketing, Program Manager
Metro Bank (UK)
Director of Mortgage Proposition and Voice of the Customer
Metro Bank (UK)
Head of Voice of the Customer
MINICABIT
HEAD OF OPERATIONS
Moss Bros Group
Customer Experience Lead
MyOptique Group
Group Head of Customer Experience
mySupermarket
Director of Brand Partnerships and Insight
National Trust
Regional Director, London & South East
National Trust
Assistant Director - London & South East
NETS
Senior Project Manager, Mobile Services & Emerging Payments
News U.K.
Customer Experience Manager - The Sun
News U.K.
Customer Experience Manager - The Times & The Sunday Times
News U.K.
Head of Customer Experience and Digital
Nice Agency
Managing Director
Nissan
Global Brand Strategy Manager
Nissan
Brand Strategy Co-ordinator
Norwegian Air Shuttle
UK Partnerships Manager, Norwegian Reward
Norwegian Air Shuttle
Loyalty Manager
NOS
Head of Digital Media
Notonthehighstreet.com
Head of Digital Marketing
Notonthehighstreet.com
Customer Marketing Director
Notonthehighstreet.com
Creative Director
Notonthehighstreet.com
Head of Loyalty and C.R.M.
Notonthehighstreet.com
Head of Insight
Notonthehighstreet.com
Head of Brand
Occi
Chief Marketing and sales officer
Occi
CEO
OpenMarket
Senior Market Development Manager
Orange
Head of Welcome Path
Orange Group
Senior Manager Loyalty and Base Management
Orange Group
Head of Customer Strategy & Marketing
Orange Group
Director - Loyalty & Retention
PaddyPower Betfair
Head of Product - Self Service Betting
Parcel Connect
Brand Manager
Payowallet
Co-founder
Payowallet
Co-founder
Photospire
Co Founder and Chief Operating Officer
Photospire
Co Founder and Chief Executive Officer
Post Office
Head of Customer Analytics
PowerGoat
Co-Founder
Procter & Gamble
Managing Director of Global Strategy & Innovation Premium Products
Q.V.C.
Head of Customer Insights & Analysis
Rare:
Rare:
Founder and Director
Rare:
Marketing Manager
Rated People
Chief Product Officer
Research Now
Partnership Director, EMEA
Reward Technology
CEO & Founder
RK Social Communications
Director
ROCK PAMPER SCISSORS
Founder
ROCK PAMPER SCISSORS
Marketing Manager
ROCK PAMPER SCISSORS
Marketing Executive
RS Components Limited
Customer Experience Lead
RS Components Limited
Customer Experience Lead
RS Components Limited
Customer Experience Lead
RS Components Limited
Head of Customer Experience
Sanlam Real Futures (Pty) Ltd
CEO
Santander Consumer Finance
Head of Channel Development
Santander Consumer Finance
Digital Marketing Manager
Santander UK Plc
Customer Experience Manager
Santander UK Plc
Head of Customer Experience
Scandinavian Design Center
CEO
Shop Direct
Head of Sales & Service Outsourcing
Shop Direct
Head of Customer Service Transformation
Shop Direct
Operations Lead
Shufersal Ltd
Customer club Manager
Shufersal Ltd
CRM & Digital Marketing
Shufersal Ltd
Head of Loyalty Operations & Analytics
Smart Design
Insights and Strategy Associate Director
Soestrene Grene
CCO – Head of Marketing, Communication & PR
Sonae
Customer Strategy and Development Manager
Sonae Center Serviços II, S.A.
Head of Area - Customer
Sonae Center Serviços II, S.A.
CUSTOMER BEHAVIOUR SPECIALIST
Sony Mobile Communications
Global Content Manager
Sony Mobile Communications
Customer Loyalty & Life Time Value Planning
Sony Mobile Communications
Global CLVM Manager
Sony Mobile Europe
Senior European Marketing and Communications Manager
Sony Mobile Europe
Senior Digital and Social Media Manager
SPACE.NK
CRM & Loyalty Coordinator
SPACE.NK
Direct marketing Executive
Spotify
Senior Manager, Premium Loyalty
Spotify
Manager, Premium Loyalty
Starwood Hotels
EAME Loyalty & Partnership Director
Sticky Content
Managing Director
Sticky Content
Sunglasses Shop
International Manager
SuperBreak
C.R.M Manager
SuperBreak
Brand and Social Media Manager
SuperGroup PLC
Business Development Manager
SuperGroup PLC
Head of International Business Development
SyncSpot
Co-Founder, CEO
SyncSpot
Co-Founder, CTO
T.T.S. Group
Head of Direct Marketing
Telefonica
Head of Service Delivery and Customer Experience – IoT Wholesale
Telefonica
Customer Experience Manager
Telefonica Germany Gmbh
Head of Campaign Management Marketing – CRM & Telesales
TeleTech Consulting
Partner
TeleTech Consulting
Director, Customer Experience
Tesco
Head of Clubcard Proposition & Brand
Tesco
Head of Tesco Clubcard Boost
Tesco Stores Ltd
Head of customer coupons & offers, Clubcard
The Body Shop
Senior Manager - C.R.M. Programme Development
The Body Shop
Head of C.R.M.
The Co-operative Group
Head of Digital and Social Media
The Entertainer
European Content Manager
The Entertainer
CRM Manager
The Entertainer
Head of Online and Digital
The New York Times
Executive Director Customer Experience
The New York Times
Managing Director, Retention and Engagement
Titan Travel
Digital Optimisation Designer
tosay
CEO
Travelex UK Ltd
UK Community Manager
Travelex UK Ltd
Global Head of Social Media
Travis Perkins
Marketing Executive
Travis Perkins
Senior Marketing Analyst
Travis Perkins
Head of Multi-channel
Travis Perkins
Customer Insight & Research Manager
Travis Perkins
Senior Customer Loyalty Analyst
Trinity Mirror Plc
Head of Automated Sales
TUI Nordic
Head of Media
TUI Nordic
Head of Customer Relation Management - CRM
Unikia As
Head of Service Design and the Customer Experience
University of Derby
Head of Marketing Services
University of Derby
Head of College Marketing
University of Derby
Head of Campaign Marketing
University of Derby
Head of Digital Marketing
University of Derby
Director of Marketing & Communications
University of Piraeus Research Centre
Professor
Vente Privee UK
PR Manager
Vente Privee UK
Freelance Editor
Virgin
Marketing Manager, Virgin Red
Virgin
Content & Community Manager, Virgin Red
Virgin
Content Manager, Virgin Red
Virgin
Consumer Activation Lead, Virgin Red
Virgin
Head of Marketing, Virgin Red
Virgin Holidays
Marketing Technology Manager
Vistaprint
Manager, CARE Operations
Waitrose
Head of Customer loyalty
Waitrose
Manager Customer Loyalty
Wales Millennium Centre
Customer Experience Adminstrator
Wales Millennium Centre
Customer Experience Manager
WatchMeThink
Chief Tinkerer
WatchMeThink
EMEA Sales Director
WatchMeThink
Thinker Champion
WCF UK Ltd
Marketing Manager
WCF UK Ltd
Strategic Business Development Manager
Wein!Gut GmbH & Co. KG
General Manager
Western Union
Director Global, CRM & Loyalty
Whitbread
Loyalty Manager
Whittard of Chelsea
Head of Customer Acquisition
Wiggle
Head of CRM & Insights
Wiggle
Country Manager, Germany
Y.O.O.B.I.C.
UK Director
Y.O.O.B.I.C.
Customer Manager
Your Golf Travel
Head of Customer Experience