Doug Roerden | Head of Experience Design
Doug Roerden Design
Doug Roerden is an innovative and adaptable experience design leader and coach, driving human-centric digital offerings from vision to reality, using applied curiosity, design thinking, and design strategy.
Former Vice President for User Experience Design at Fidelity Investments, Doug collaborated with business, technology, and design partners to lead customer experience for financial services. An international speaker, facilitator, and advisor on several boards, Doug's thought leadership and 20-year design practice bridges personal computing through today's digital worlds for non-profit, education, government, and startups as well as Fortune and Global 500 companies.
Doug holds a Bachelor of Music in Jazz Composition & Arranging from Berklee College of Music and is on a mission to make things more intuitive for those who are ready, willing, and able.
Appearances:
Wealth 2.0 Day 1 - 28th November 2018 @ 12:10
Roundtable Discussions
Our roundtables are hosted by senior level topic specialists. Participants are asked to introduce themselves to the table, and then as a group, will discuss the topic that will be introduced and guided by the Roundtable Moderator. After 25 minutes, there will be opportunity for a rotation between discussions so participants can join two tables during the session.Breaking down the barriers to innovation for FinTech enterprise
Wealth 2.0 Day 1 - 28th November 2018 @ 15:00
How should financial planning adapt to a multi-stage life?
- Expansion of investment solutions to the mass market
- The impact of the introduction of pension freedoms, auto-enrolment and a shift from defined benefit to defined contribution pension schemes
- Lessons learnt from the past for moving forward with retail investment advice
Wealth 2.0 Day 1 - 28th November 2018 @ 17:00
Supporting the customer journey and client 'sticking' through technology usability
- Starting with onboarding: Exploring new tools and technologies to attract new demographics and maintain a competitive edge
- What are the most attractive interfaces for our individual customer demographics?
- How can we pace our digital innovations and stay pertinent alongside the fact-paced changes in smartphone tech?
- Once our customers are hooked, how do we keep them there?
Organiser
