Brandon Mayo | Head of Innovation & Experimentation
Nordea Wealth Management

Brandon Mayo, Head of Innovation & Experimentation, Nordea Wealth Management

Brandon Mayo is passionate about people, technology, transforming the financial services sector, and delivering great customer experiences. He has worked within various parts of Nordea Wealth Management for 10 years developing solutions and services for institutional asset management, the fund company, relationship managers with retirement planning and investment advisory, and direct to consumer through digital channels.


Wealth 2.0 Day 1 - 28th November 2018 @ 17:00

Supporting the customer journey and client 'sticking' through technology usability

  • Starting with onboarding: Exploring new tools and technologies to attract new demographics and maintain a competitive edge
  • What are the most attractive interfaces for our individual customer demographics?
  • How can we pace our digital innovations and stay pertinent alongside the fact-paced changes in smartphone tech?
  • Once our customers are hooked, how do we keep them there?
last published: 27/Nov/18 11:35 GMT

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