21 - 23 March 2006, Grand Hyatt, Singapore
Your customer
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Speed networking

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Calendar of Events
Contact Centres World Africa 2008 ~ Johannesburg, South Africa
Customer Management World Africa 2008 ~ Johannesburg

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ONLY 1 DAY LEFT TO REGISTER! DONT MISS THIS OPPORTUNITY to   benefit from this great customer centric conference!
Call +65 6322 2700 and REGISTER today!

Customer Satisfaction, Customer Loyalty, Customer Centricity,
Customer Care.

These are the buzzwords of the 21st Century Customer Management and Retention. An increasing number of companies around the globe are striving to improve their customer base and enhance their customer’s perceptions of their corporate performance.

Customer Management World Asia 2006 is a new event in Asia showcasing the best practices on customer management, challenging traditional views about the customer and focusing on winning and retaining the customer. The focus areas encompassing the event are customer management, customer loyalty and customer experience - three extremely vital components of the customer service industry today.

The event brings valuable insight from some of the world’s leading brands on their innovative strategy and success stories, thereby helping you create that unique customer experience and allowing you elevate your sales, service and marketing.

Keynote speakers at this event

Joseph Baladi
CEO
JOSEPH...on brands
Singapore

Darrel Metzger
CEO
Sentosa Leisure Group,
Singapore
Ms Pattie Grimm
Head of Customer & Partner Experience Manager for Relationship Excellence
Microsoft Corporation,
               Asia Pacific Region
Peter Flavel
Global Head, Private Banking,
Standard Chartered Bank,
Singapore

 

 

 

 

 

 

 

 

                     

Click here to view our panel of speakers

Asia's most customer centric event offers

365

days 'Contact' of all attendees before, during and after the event

20

expert speakers

11

success stories

8+

hours of networking

4

"talk show" style panels

4

keynote presentations

2

days of high level content

1

splendid location

               Excellence
PLUS special presentation by:

Michael Weissman
Co-author of The Paradox of

 

 

 

 

 

 


 

Hurry register now before places
run out! Call our customer
service hotline at (65) 6322 2770
to make your booking today!


Plus! Industry leading technology showcase

The conference will be complemented by a niche exhibition, an opportunity for the world’s leading suppliers of technology and strategy services for Customer Service, Loyalty, Experiential Marketing, Sales, Marketing and Customer Relationship professionals.

Terrapinn’s events are jam packed with opportunities to network and learn, sponsors and exhibitors achieve maximum exposure to the senior delegates throughout the conference.
Lunches, tea, coffee and cocktail functions all take place in the same room as the exhibition area, offering maximum benefits to our sponsors.

CONTACT US NOW!!
Select sponsorship packages are available for companies wishing to position themselves as industry leaders. Call Louise Huang today on +65 6322 2794 or email
louise.huang@terrapinn.com
 

To view more sponsorship opportunities to generate profit, click here

Also hear from experts like:


Allan Ng
Director of after sales operations Cycle and Carriage, Singapore


Mr Paul Pei
Director of Sales and Marketing
Ocean Park, Hong Kong


Money Ngoh Kwong Meng Author of the book “Mystery Shopping” and Director, Mystery Shopping Pte Ltd
Singapore

Michael Weissman 
Co-author of
The Paradox of Excellence


Goh Chee Kong
Vice President, Corporate Marketing & Communications SMRT,Singapore


Vanessa Lam-Ong
CEO
Voxy Global, Singapore


Mr Arzgha Sen
Country Manager
Toys"R"Us, Asia Pacific
Singapore

Click here to download the brochure

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