18-19 September 2024 | ICC Sydney

Bring Challenges. Find Solutions.

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WHAT IS NOVACANCY?

Evolve your accommodation business and property with products, trends and knowledge

NoVacancy, held at the world-class ICC Sydney on 18 & 19th September 2024, is the biggest and most important annual event for professionals in the hotel and accommodation industry. Access big developments in new brands and product launches, essential education and industry insights, crucial networking, and serious deal-making. It’s all here waiting to be experienced.

Two value-packed days | The hottest networking | Thousands of solutions

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HIGHLIGHTS FROM 2023!

NOVACANCY OFFERS

An Exhibition Floor with 40% NEW Suppliers

Bring Challenges. Find Solutions

With more than 300 cutting edge suppliers showcasing innovations for every operating part of your accommodation business, you’ll be blown away with what’s available to you. An entire exhibition dedicated to helping you modernise your property, optimise operations, enhance the guest experience and maximise profits!

Get Your Calendar Back

How many suppliers are you currently working with in your day-to-day role? 30, 300, 3000? NoVacancy brings all the leading industry suppliers together in one room. This is your chance to knock out your catch-ups and account reviews in two efficient days. Plan ahead and you’ll put valuable time back in your calendar.

Tap Into Their Expertise

The creators and teams behind the solutions on the exhibition floor are experts in their domain. Many have had careers as hoteliers and are now conduits to the industry through their businesses, working with accommodation properties everyday to achieve success. Take this chance to leverage their knowledge and explore their solutions.

THIS TIME YOU’RE THE GUEST!

Immerse yourself in two full days of thought-provoking ways to win. Demo, touch, hear and unearth the strategies that will change the way you deliver better guest experience and better profits.

INNOVATION ON SHOW

GUEST EXPERIENCE & TECHNOLOGY

Discover hot new technologies, everything from cloud solutions, booking engines, PMS, CRS, GDS, payments, to access control, in-room entertainment, Wi-Fi, telecoms.

REVENUE & DISTRIBUTION

The most critical role in the business, seek out solutions and education to help you grow revPAR and gopPAR. Competitor evaluation, benchmarking, forecasting, rate loading, distribution.

INTERIORS & REFURBISHMENT

See the latest in beds & bedding, bathroom products, lighting, flooring, carpet, artwork, soft furnishings, wall coverings, contract furniture, fabrics and outdoor furniture — it’s time to refresh!

LOYALTY & DIGITAL MARKETING

Drive more direct bookings with solutions including booking engines, website design, CRM, loyalty, e-commerce, email marketing, social media, content marketing, mobile, chat loots and online reviews.

MANAGEMENT & OPERATIONS

Find solutions that help improve your people and property including energy management, solar, green design, consultancy, finance, legal, staff training, human resources, sales & marketing.

HOUSEKEEPING PRODUCTS

Cover all guest touch points and explore linen, bathroom amenities, glassware, branded promotional products, gifts, coffee & tea, bar snacks, beers, wine, spirits, non-alcoholic beverages.

MEDIA & INDUSTRY PARTNERS

NETWORKING IS OUR SWEET SPOT

By App. By Facilitated Meetings. By Hangin’ Out.

So you can: Exchange ideas, Build brand, Form friendships and partnerships, Grow your professional network, Explore the future, Uncover new opportunities.

FIND OUT MORE

“A fantastic opportunity to see what’s going on in the industry - the latest technology, the latest design trends - and as a company that’s currently expanding, it’s critical for us.”

Mark Ronfeldt, CEO, Nesuto

“We want to be ahead of our competitors when it comes to technology. This is a great forum to meet those suppliers.”

Wayne Taranto, Director of Ops AUS, Ovolo Hotels

“Having face-to-face interactions with suppliers is absolutely paramount. NoVacancy helps us do this in a very efficient way.”

Jason Morrow, Co-GM, Chifley Apartments Newcastle

“My favourite event of the year. It has everything you need as a Digital Marketer in one place!”

Aida Merdovic, Director of Digital, Hamilton Island

“Meeting all suppliers from different departments at one event was so efficient!”

Krista Korst, Project Manager, Cairncross Martin

“Amazing, Amazing, Amazing! I’m coming back next year and bringing the team from NZ with me!”

Irene Benfell-Herron, Red Tussock Motel, Te Anau, NZ

“It’s a great way for us to meet all of our suppliers in one environment.”

Shaizeen Contractor, Senior Commercial Director - Australasia, Hilton

"Outstanding, the hospitality industry’s premier event. Immersive discussions, new technologies, great connections – an excellent event for multiple levels of your hotel team"

Benjamin Nesbitt, General Manager, Pullman Sydney Hyde Park

“The number of contacts and concepts I picked up will keep me busy until next year!”

"Tina Tian, National Executive Housekeeper, Meriton Suites"

“Great event with so much new technology and the ability to talk with multiple providers in one go. This is an invaluable event for our business.”

Matthew Anderson, GM, Alloggio

"Learnt a lot about emerging trends and technologies, great networking and got to meet up with a number of our trade partners who we had only previously spoken to over the phone due to time zones.”"

Kanwarpreet Kanwar, Group Director - Revenue & Distribution, Ovolo Hotels

"A perfect expo for the Rev Heads out there filled with informative sessions and a good opportunity to see what vendors and technology is out there. Will certainly be back next year.”

Olivia Van, Director of Revenue Optimisation, Next Story Group

"Attending NoVacancy is a no brainer. Everything under one roof, from carpet and tiles through to technology, it’s all here.”

Damien Murphy CHTP, Enterprise Architect, Star Entertainment Group

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Bring Challenges. Find Solutions.