Emma Holder DipVN RVN Ncert(anaesth) AVNAT.
Emma has built a career in veterinary nursing with a focus on advanced specialties. Her qualifications include a diploma in veterinary nursing from the UK, followed by a postgraduate certificate in anaesthesia and more recently a certificate in emergency and critical care. With 14 years of experience in referral medicine, Emma has rotated through various specialties including internal medicine, oncology, surgery, and emergency and critical care. Her dual registration with both the RCVS and VNCA highlights her commitment to professional development and excellence in veterinary nursing.As a training coordinator, Emma plays a crucial role in educating and supporting fellow nurses, particularly in advanced anaesthesia and critical care. Her keen interest in pain management and anaesthesia underscores her dedication to improving patient care and outcomes in challenging clinical settings.
This discussion is tailored for frontline nurses and receptionists who manage emergencies, including those who handle phone calls and greet clients. We will focus on identifying medical conditions that may seem stable but require urgent care, effective communication techniques when dealing with distressed clients over the phone, and strategies to prepare your team for emergencies. Through interactive scenarios, we’ll practice streamlining the triage process to ensure it is efficient and effective. We aim to equip everyone with the skills needed to confidently manage critical situations and provide optimal care to our clients in need.
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