FREQUENTLY ASKED QUESTIONS
May 14-15, 2025
ExCeL, London UK
Frequently Asked Questions
When and where is the event?
Wednesday, May 14th, 2025 — Thursday, May 15th, 2025
ExCeL, London UK - Royal Victoria Dock, 1 Western Gateway, London E16 1XL
What are the timings?
Timings will be disclosed closer to event dates.
Is there parking on-site?
There is on-site parking available. Please visit
this page
for more information.
Having trouble registering?
- Please ensure that your email address is unique and has not already been used to register.
- If you are a speaker or sponsor, one of the London Lab Live team members should already have registered you. Please contact them directly if there are any problems with your registration.
- If you have further issues with registering, please contact lukas.nichta@terrapinn.com
How do I gain access to the official events app?
The London Lab Live 2024 event app
will be available for sponsors and exhibitors four weeks before the event and two weeks for visitors and guests.
After downloading the app, you can log in with the same email you used for registration. Follow the instructions on the app to register for an account.
After registering to the app, you will be able to:
- View the attendee list
- View all exhibitors
- Make connections and network with other attendees by requesting meetings
- Build your personalised agenda by marking the sessions you are interested in
Can I request meetings with other attendees?
Yes, you can request meetings with other attendees on Terrapinn Events App when the event app is live a month prior to the event.
I would like to sponsor, who should I contact?
Visit our
sponsor/exhibit page
for more information about sponsorship and exhibition opportunities. If you would like to enquire directly, contact
david.toikumo@terrapinn.com
.
I want to speak at the event, who should I contact?
Visit our
conference page
for more information about our speakers and the event's topics. If you have any enquiries regarding speaking opportunities, contact
ellie.whitehead@terrapinn.com
.
Where can I stay?
Visit our
Hotel Map page
to view the hotels near the ExCeL London and stay at a discounted price.
How do I get my CPD certificate?
You can earn up to 12 hours of CPD accreditation by attending this year's event. You will need to register the sessions you would like to attend priot to the event via the Terrapinn Events App.
After the event, all delegates will receive an email with instructions on how to obtain their CPD certificate.
Visit our
CPD page
for more information.
Is there a dress code?
Our attendees typically dress in business attire at our events.
Can I bring my child?
Individuals under 18 will not be permitted entrance to the event.
Do you work with partners for accommodation or travel?
No, we do not work with any 3rd party groups for accommodation or travel. Please do not engage with emails offering discounts on behalf of Terrapinn as this is not from us.
Our recommended list of hotels can be found
here
, provided by HotelMap.
GET INVOLVED
For conference production and speaking opportunites:
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