Help and information

Questions, answered

Everything you need to know before you visit. Cannot find what you need? Email adminau@terrapinn.com

The event

When and where is Hospitality Design Live?

Hospitality Design Live 2027 takes place on 15 & 16 September 2027 at ICC Sydney Exhibition Centre, Darling Harbour, Sydney.

What are the opening hours?

The exhibition is open from 9am to 5pm on both days.

Registration opens from 7.45am each day and exhibitors can access the floor from 8am. Conference session times will be published with the agenda.

Who can attend?

Hospitality Design Live is open to professionals working in hospitality design, development and operations. That includes architects, interior designers, hotel owners and operators, developers, procurement teams and FF&E buyers. Registration is required.

Is there a cost to attend?

No. Registration is free for all attendees.

How do I register?

Register online through our registration page . It only takes a couple of minutes.

Can I visit NoVacancy too?

Yes. Hospitality Design Live is co-located with NoVacancy at ICC Sydney on the same dates and one free pass covers both shows. Find out more on the NoVacancy website .

Your pass

How do I collect my pass?

After registering you will receive a confirmation email. Bring it to the registration desk from 7.45am on either day or scan the QR code in the event app at the desk to print your pass.

Can I change the details on my pass?

Log in to the event app and open the My Account section to update your pass. If you still cannot make changes, enter the event with your current pass and our team at the registration desk will help you on site.

Can I bring a guest?

Every attendee needs to register individually. Your guest can register for free through the registration page .

Getting there

How do I get to ICC Sydney?

ICC Sydney is a 10 minute walk from Central and Town Hall stations and is easy to reach by light rail, bus, taxi or rideshare. Full details are on the ICC Sydney website .

Is parking available?

Yes. ICC Sydney has two car parks within the venue. There are also several secure car parks in and around Darling Harbour. The closest is Harbourside Car Park at 100 Murray Street, Pyrmont.

How far is the venue from the airport?

ICC Sydney is 8km from Sydney Airport, around 25 minutes by car.

Are there hotels nearby?

More than 40 hotels sit within a 10 minute walk of the venue. See our accommodation page for options.

On site

Is Wi-Fi available?

Yes. Complimentary Wi-Fi is available throughout the venue.

Is food and drink available?

Yes. A range of food and drink options will be available to purchase throughout the event.

Is there a cloakroom?

Yes. Cloaking is available at the Customer Service desks on the ground floor of the Convention Centre and on Level 2 of the Exhibition Centre.

Is the venue accessible?

Yes. ICC Sydney is fully accessible with ramps, lifts and accessible bathrooms.

Conference and networking

Is there a conference?

Yes. Free sessions run across two conference theatres, including Design Talks and a dedicated Back of House stream. Explore the conference themes .

Do I need to book sessions?

No. Sessions are first come, first served. Use the event app to bookmark the sessions you want to see and plan your day.

Will sessions be recorded?

Sessions will not be recorded. Presentation slides may be shared at the speaker's discretion.

Is there an event app?

Yes. All registered attendees can use the free Terrapinn Events app to browse the programme, explore the floor and connect with other attendees.

Download on the App Store

Get it on Google Play

How do I arrange meetings with exhibitors?

Use the Terrapinn Events app to connect and schedule meetings before and during the event.

What are hosted buyer meetings?

Hosted buyer meetings connect qualified buyers and specifiers with exhibitors through pre-scheduled one to one meetings, so you can make the most of your time on the floor.

Where can I find the exhibitor list?

Exhibitors will be listed on the exhibition page as they are confirmed.

Exhibit and speak

How can I exhibit or sponsor?

Contact Matt Gatfield at matthew.gatfield@terrapinn.com or visit the sponsor and exhibit page .

How can I apply to speak?

Email Katarina Mesarovich at Katarina.Mesarovich@terrapinn.com with a short outline of your project and the idea you would like to share.

Is there space for start-ups?

Yes. The Start-Up Zone has twenty places for emerging brands in hospitality design.

Anything else

What is the dress code?

Business casual is suitable for the whole event.

Who do I contact for help?

Email us at adminau@terrapinn.com and our team will get back to you.

Free to attend

See you at ICC Sydney

15 & 16 September 2027. Register now for your free pass.