The Service Delivery Conference centres on transforming government services to be more efficient, user-friendly, and responsive to citizens.
Key themes include modernising legacy systems, adopting technologies like AI and cloud computing, and designing accessible, personalised services.
Attendees will learn best practices in data management, cybersecurity, and compliance while exploring ways to streamline processes and improve delivery. With a focus on scalability, future-proofing, and citizen engagement, this track equips government leaders to provide sustainable, high-quality public services.
Federal Government Agencies:
• Digital Transformation Agency (DTA)
• Department of Human Services (Services Australia)
• Australian Taxation Office (ATO)
• Department of Health
• Department of Home Affairs
• Department of Social Services
• Office of the Australian Information Commissioner (OAIC)
• Department of Education
State Government Agencies:
• State Departments of Premier and Cabinet
• State Departments of Health
• State Departments of Education
• State Departments of Transport
• State Departments of Human/Social Services
Local Government Authorities:
• Local Councils and Regional Authorities
Other Stakeholders:
• Public Sector CIOs and CISOs
• IT and Digital Service Managers
• Policy Advisors and Legal Counsel
• Customer Experience and UX Designers
• Data Analysts and Data Scientists
Sponsorship Enquiries
Bryan.Davis@terrapinn.com
Start-Up Enquiries
Aryan.Panjiar@terrapinn.com
Speaking Enquiries
Benton.Ng@terrapinn.com