Steve Heffner | Sales Director: CrossLab Services
Agilent Technologies

Based in Garnet Valley, Pennsylvania, Steven Heffner is a seasoned sales leader with a proven track record of driving growth and operational excellence in the life sciences and laboratory services sector. With over 14 years of experience, Steven has consistently delivered results by aligning innovative service solutions with customer needs.  Steven holds a Bachelor of Science in Biology from Temple University and an Executive MBA from Villanova University, equipping him with a unique blend of scientific insight and strategic business expertise. Throughout his career, he has transformed service delivery models to enhance customer experience and optimize laboratory operations through Agilent’s CrossLab Services portfolio. He has successfully driven revenue growth by leading national teams to exceed sales targets, leveraging data-driven strategies, and fostering strong client partnerships. Steven is also recognized for building high-performance teams, cultivating a culture of collaboration, accountability, and continuous improvement