Bill Gigante | Engineering Associate Director
Amgen

Bill Gigante is an engineering leader with over 25 years of experience designing, developing, and deploying laboratory automation systems for the life sciences industry. At Amgen, he leads engineering initiatives focused on advancing research capabilities through robotics, automation, instrumentation integration, and innovative laboratory technologies. Throughout his career, Bill has successfully balanced the strategic decision of when to develop custom in-house solutions versus leveraging commercial products and external partners. His experience spans building highly customized automation platforms, managing vendor relationships, evaluating emerging technologies, and delivering scalable solutions that accelerate scientific research while optimizing cost, flexibility, and long-term support. Bill is passionate about helping organizations make practical technology decisions that align with scientific goals, engineering resources, and business priorities. During this panel discussion, he will share lessons learned from leading complex automation projects and discuss the tradeoffs that organizations face when deciding whether to build, buy, or partner for laboratory services and technologies.