Ink Innovation

Silver Sponsor

Ink Innovation is a travel technology company specialising in service delivery and traveller experience for airlines and airports. Delivering innovative passenger handling solutions for over 20 years, Ink has evolved from building the first web-based Departure Control System into a service delivery management platform trusted by carriers and airports across the globe.

Ink's modular, cloud-native platform, including its AI-powered service delivery assistant, Aura,  and Zero, next-generation airport hardware, helps carriers move from legacy systems toward Modern Airline Retailing. The platform covers departure control, load control, baggage, turnarounds and ancillaries, with 100+ integrations and native support for IATA ONE Order and NDC. Aura is also accessible via MCP, enabling AI agents to read and act on live operational data.

Customers include Riyadh Air, Copa Airlines, Menzies Aviation, Jet2.com, JFK Terminal One, and Copenhagen Airport, among others. Headquartered in Spain, Ink is an IATA Strategic Partner operating under ISO 27001 and GDPR standards, with a team of 100+ professionals across 14 global locations.