Televanta

Startup

Televanta is an AI communication platform that answers calls, emails, chats, and WhatsApp messages around the clock in over 30 languages. It's built for airlines, airports, ground handlers, and MRO operators, especially during the disruption spikes that overwhelm human teams.

• Call Agent: Handles flight status, rebooking, baggage, and seat requests, escalating complex calls with full context.
• Email Assistant: Drafts refund and baggage claim replies for a human to review.
• Chatbot Agent: Resolves baggage, check in, and fare questions, handing off full history when needed.
• WhatsApp Agent: Sends delay alerts, rebooking offers, and check in reminders, answering questions directly.