22North

Exhibitor

22North is the Passenger Operations Platform for Airlines. We are a WhatsApp-first AI/LLM led platform, using voice and text, that enables the MyBooking and MyLoyalty experience for airlines. The three products we sell are:

• RecoverMax - which includes passenger recovery, rebooking and self-service for disruptions.
• YieldMax - which manages demand reallocation, spoilage reduction and ancillary sales for airlines.
• ImpactMax - our AI-based voice and text communication agent capable of multi-lingual airline-specific commercial communication.

Our airline clients also include IndiGo, Air India Express and Jazeera Airways. Additionally, airports in Mumbai, Delhi and Bengaluru use our platform for communication. Vistara, GoFirst and Air Asia India consist of our past-client list. 

We have predominantly been India based and have now started expanding to the MENA and APAC regions. WhatsApp is big in the Central American region and we are also trying to reach airlines and airports in that geography. Last month Royal Air Maroc recognised us as the First Winner at the 5th RAM Open Innovation Challenge for our WhatsApp-based Disruption Recovery Platform. 

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