Marc-Philippe Lumpé is the Chief Operations Officer at Air Transat, a position he has been in since 2022. With over 20 years of professional experience in the aviation and defense sectors, Marc-Philippe oversees all aspects of the company's operations, ensuring that strategic vision and operational excellence are seamlessly integrated. Before joining Air Transat, Marc-Philippe held senior leadership roles at Virgin Atlantic Airways, Qatar Airways, Thomas Cook, Air Berlin, and several posts in the German armed forces, where he now holds the rank of lieutenant colonel. Throughout his career, Marc-Philippe has led numerous transformation initiatives across airline operations, aircraft maintenance, repair and overhaul, IT, and commercial functions. A professional airline pilot by training, Marc-Philippe earned a PhD in Leadership and Organization from Cranfield University in the United Kingdom, as well as a master's degree in economics and an MBA from the University of Hagen in Germany.
- How can we integrate GenAI across our core business processes for uplift in operational efficiency?
- How can we stop treating our IT budget as a fixed overhead cost and instead view it as a flexible growth investment to rapidly launch new products?
- Where do you see IT investment being focused on in the next few years?
- What improvements need to be made in digitising an airline before AI can be integrated?
- What practical steps should we take to move from managing legacy technical debt to funding new efficiency-driving innovations?
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