Animal HealthLink (AHL) helps clinics stay in touch with pet owners after hours. Our veterinary nurses take calls, check if they're urgent, and help pet owners decide what to do next. Most times, we send them back to you instead of the ER, saving time, stress, and money.
Since 2021, we've handled over 500,000 cases with a 99.99% safety rate. Up to 80% of calls go back to the primary clinic. Our support works like an ER triage nurse. We link to your phone system and calendar, take calls, set up visits, and send you a full report, so you can focus on what you do best. Staff start their day with all the info they need.
Some clinics earn 140% more by keeping more cases in-house.
We're not just a service. We're a team member who helps you improve:
• Patient outcomes
• Workflow
• Client happiness
And we do it all with the same care your clients love.
Sponsorship Enquiries
Ellen.phelan@terrapinn.com
Speaking Enquiries
Amanda.liversage@terrapinn.com
Marketing Enquiries
natalie.mcclelland@terrapinn.com
Chinese Sales Enquiries
zhengyumeng@cccmhpie.org.cn
General Enquiries
Meg.Obrien@terrapinn.com