Gina Khoo is a dynamic and results-driven professional with a passion for transforming the aviation industry through innovative business models and cutting-edge technology. As Director of Booking Experience at Star Alliance, Gina leads a team focused on enhancing the customer journey and driving growth in the Asian aviation market. With over 15 years of experience in the airline industry, Gina has a proven track record of developing and implementing strategic initiatives that boost revenue and improve operational efficiency. Her expertise lies in leveraging technology to create seamless booking experiences, ensuring every customer interaction is optimized for satisfaction. As a speaker at Aviation Festival Asia 2026, Gina will share insights on how businesses can thrive in the evolving aviation landscape by embracing innovation and technology. Her deep industry knowledge and forward-thinking approach make her a sought-after expert in the Asian aviation sector.