Engagement Track

 

Engagement, Wednesday 25 March 2026

interview
09:00

Keynote Interview: Strategy, Transformation, Impact – A new era for Philippine Airlines

Richard Nuttall, President, Philippine Airlines
Danny Lee, Asia Aviation and Transport Reporter, Bloomberg News
interview
09:15

Keynote Interview: How is Oman Air navigating transformation in a rapidly changing regional aviation landscape?

Con Korfiatis, Chief Executive Officer, Oman Air
Interviewer: Danny Lee, Asia Aviation and Transport Reporter, Bloomberg News
Panel discussion
09:30

Keynote Panel: Charting growth in Asia’s shifting travel landscape

Richard Nuttall, President, Philippine Airlines
Con Korfiatis, Chief Executive Officer, Oman Air
Campbell Wilson, Chief Executive Officer & Managing Director, Air India
Moderator: Danny Lee, Asia Aviation and Transport Reporter, Bloomberg News
Torbjorn Karlsson
10:40

DNI Panel: Inclusive AI and Data Ethics in Airline and Airport Operations (Panellists TBA)

Moderator: Torbjorn Karlsson, Senior Client Partner, Korn ferry
Takuya MATSUO
Engagement
12:30

Presentation: How can data gathered from various customer touchpoints help airlines to understand APAC’s regional preferences for marketing communications?

Takuya MATSUO, CMO, Executive officer, ZIPAIR Tokyo
12:45

Keynote Presentation: Last Call for Early Advantage: The Offer & Order Goldilocks Moment

Andy Kidd, Chief Commercial Officer, FLYR
Panel discussion
Engagement
12:45

Panel: How can airlines stand out in an increasingly quick-paced, digitised and competitive attention economy?

Takuya MATSUO, CMO, Executive officer, ZIPAIR Tokyo
Siddhartha Butalia, Chief Marketing Officer, Air India Express
Moderator: Vimal Kumar Rai, Managing Partner, Commercial Excellence Partners
Sidharth Grover, Director - Marketing & Communications, Star Alliance
Matthew Walker, Head of Marketing, Plan3
Ricky Horwitz, Global Head of Sales, GSP - Travel, Ticketing & Lodging, Allianz Partners
Panel discussion
13:00

Keynote Panel: Staying Ahead in Aviation – Technology, emerging markets, and strategic partnerships

Surain Adyanthaya, President - Global Industries, PROS
Jeff Moomaw, VP-APAC, Delta Air Lines
Tero Taskila, Chief Executive Officer & Chairman, beOnd
Iya Magen, CEO, Talma Travel Solutions
Moderator: Henry Harteveldt, Travel Industry Analyst, Atmosphere Research Group
Renato Ramos, Vice President Corporate Strategy, Star Alliance
Panel discussion
13:45

Panel: Connecting India to the world – exploring strategies during a crucial period of rapid growth

Ashish Vikram, Chief Technology and Innovation Officer, SpiceJet
Praveen Iyer, Co-Founder and CCO, Akasa Air
Moderator: Vimal Kumar Rai, Managing Partner, Commercial Excellence Partners
Panel discussion
Engagement
13:50

GLO Workshop

Shailesh Kumar Singh, Vice President & Head Loyalty, Air India
Lan Huong Hoa, CEO, Galaxy Joy, Vietjet Air
Anastasia Levashova, Co-Founder, Global Loyalty Organisation
Dilek Glenister, Co-Founder & Executive Director, Global Loyalty Organisation
Benjamin Lipsey, SVP Loyalty, Digital & Data | President, Flying Blue, Air France K.L.M.
Louise Marples
Engagement
15:40

Plusgrade opening remarks

Louise Marples, VP EMEA & APAC, Plusgrade Inc.
Yasuhiro Fukada
15:45

Presentation: How ZIPair’s is future-proofing its business strategy, leveraging digital transformation, and keeping costs low

Yasuhiro Fukada, Director, COO, ZIPAIR Tokyo Inc.
Nejib Ben-Khedher
Engagement
15:45

Presentation: Profit engine or brand anchor? The future of airline loyalty

Nejib Ben-Khedher, Divisional Senior Vice President, Skywards, Emirates Group
Panel discussion
Engagement
16:00

Panel: How can renewed loyalty strategies balancing profitability, purpose and personalisation?

Nejib Ben-Khedher, Divisional Senior Vice President, Skywards, Emirates Group
Ima Rahmaniar, Vice President of Miles & Ancillary, Garuda Indonesia
Nadine Kindler, Director Loyalty, Star Alliance
Mike Arnot, Principal, Juliett Alpha
Ricky Horwitz, Global Head of Sales, GSP - Travel, Ticketing & Lodging, Allianz Partners
Jan Ratzlaff, Head of Sales & Solution Consulting, Loyalty Partner Solutions GmbH
Omer Faruk Sonmez, Senior Vice President Marketing, Turkish Airlines
Brent Overbeek
16:00

Presentation: Exploring the impact of post-booking revenue management

Brent Overbeek, CCO, Coforge U.K. Ltd.
Panel discussion
16:15

Panel: Unpacking 2026’s new rules of commercial decision making

Praveen Iyer, Co-Founder and CCO, Akasa Air
Paul Carroll, CCO, Jazeera Airways Company Ksc
Srikanth Ranganathan, Senior Vice President, PROS
Jonathan Maia, Managing Director, Revenue Management, Air Canada
Ammar Kassim, Executive Director, Fits Air
Azim Barodawala, CEO, Volantio Inc.
Moderator: Henry Harteveldt, Travel Industry Analyst, Atmosphere Research Group
last published: 04/Feb/26 11:05
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Engagement, Thursday 26 March 2026

interview
09:00

Keynote Interview: Managing record growth while shaping the airport of the future

Paul Griffiths, Chief Executive Officer, Dubai Airports Company
interview
09:15

Keynote Interview: Redefining the customer journey at Auckland Airport through a once-in-a-generation infrastructure upgrade and digital transformation

Chloe Surridge, Chief Operating Officer, Auckland Airport
Panel discussion
09:30

Keynote Panel: Airports 2040 – Collaboration, tech transformation, and the race to net-zero

Athanasios Titonis, Chief Executive Officer, Aboitiz Operating Airports
Ayman Aboabah, Chief Executive Officer, Riyadh Airports Company
Mike Nakornkhet, Chief Executive Officer, San Francisco International Airport
Paul Griffiths, Chief Executive Officer, Dubai Airports Company
Chloe Surridge, Chief Operating Officer, Auckland Airport
interview
12:00

Keynote Interview: Driving profitability and passenger experience in India and beyond

Aloke Singh, Chief Executive Officer, Air India Express
Monica Pitrelli, Transport and Travel Reporter, CNBC
Uri Yerushalmi
12:15

Keynote Presentation: From Reactive Pricing to AI Predictive Pricing

Uri Yerushalmi, Chief AI Officer & Co-Founder, Fetcherr Ltd
interview
12:30

Keynote Interview: Expanding horizons through untapped destinations, a redefined business model and embracing technology

Steven Greenway, Chief Executive Officer, Flyadeal
Monica Pitrelli, Transport and Travel Reporter, CNBC
interview
12:45

Keynote Panel: The next chapter for APAC LCCs – Technology, profitability, and emerging markets

Steven Greenway, Chief Executive Officer, Flyadeal
Aloke Singh, Chief Executive Officer, Air India Express
Monica Pitrelli, Transport and Travel Reporter, CNBC
Ajay Singh, Chairman and Managing Director, SpiceJet
Panel discussion
Engagement
13:30

Panel: Is aviation’s digital product landscape where it needs to be, or are other APAC industries soaring ahead?

Luc Lachoix, Vice President, Digital & Technology, Star Alliance
Ritchie Ramsamy, Director of Partner Success, APAC, ATPCO
Moderator: Guido Woska, Chief Client Officer & Executive Partner, Manyone
Jose Platero, Director, Product, Design and martech, Air Canada
Jon Norris, Marketing Director, Thales Group
last published: 04/Feb/26 11:05
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