Shailesh Kumar Singh | Vice President & Head Loyalty
Air India

Shailesh Kumar Singh is a dynamic and results-driven leader with 15 years of experience in the loyalty & aviation industry. Currently serving as the Vice President & Head of Loyalty at Air India, Shailesh is known for his strategic vision and innovative approach to driving business growth and customer engagement.

With a strong background in loyalty programs and customer relationship management, Shailesh has played a key role in developing and implementing successful loyalty strategies at Air India and Vistara in his earlier stint before it was merged into Air India. His expertise in leveraging technology to enhance customer experience and drive revenue growth has been instrumental in positioning Air India as a leader in the Asian aviation industry.

Shailesh is a passionate advocate for sustainability and innovation in the aviation sector. He is committed to driving positive change through the adoption of sustainable business practices and the integration of cutting-edge technologies. His insights on business models, technology, sustainability, and innovation have made him a sought-after speaker at industry conferences and events.

At Aviation Festival Asia 2026, Shailesh will share his expertise on how airlines in Asia can leverage business models, technology, sustainability, and innovation to thrive in an increasingly competitive market. His session promises to provide valuable insights and practical strategies for industry professionals looking to drive growth and success in the Asian aviation industry.