John Xenos | Operations Manager, Business Advisory
William Buck

John Xenos, Operations Manager, Business Advisory, William Buck

John Xenos is Operations Manager for Business Advisory at William Buck. He works across people, process and technology to improve how teams operate. A large part of John’s role is tackling a challenge familiar to many growing accounting firms. He helps bring together teams with different histories, systems and ways of working to create more consistent operating practices.
John's work spans process improvement, technology adoption and AI capability. His focus is always on practical change. John is less interested in technology for technology’s sake, but rather in how better processes and the right technology can remove friction, improve consistency and give accountants more time to focus on their clients and higher-value work.

Appearances:



Day 1 @ 14:30

Panel: The Firm of the Future

  • Optimizing Firm Profitability & Efficiency - Internal KPI Tracking: Monitoring the metrics that matter for firms—realization rates, utilization rates, and average revenue per client (ARPC).
  • Standard Operating Procedures (SOPs): Productizing your services so workflows run smoothly whether the firm partners are involved or not.
  • Trimming the Client Tail: Strategies for firing D-list clients to free up capacity for high-margin, A-list accounts.
last published: 05/Oct/26 03:15 GMT

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